Intermec Trakker Antares 2400 User Manual page 81

nugget
Problems With RF Connectivity (continued)
Problem
The Connect LED is off. The 2415 is not
communicating with the access point.
The 2415 is connected to the Intermec
Gateway, DCS 30X, or host computer and
you move to a new site to collect data. The
Connect LED was on and now begins to
blink or turns off.
The Connect LED is on, but you cannot
establish a terminal emulation session with
the host computer.
The Connect LED blinks.
The Connect LED is on, but the host
computer is not receiving any data from
the 2415.
Trakker Antares 241X Handheld Terminal User's Manual
39 AGaramond
Solution
The 2415 is not connected to the access point. Make sure the access
point is turned on and operating. You may also be using the terminal
out of range of an access point. Try moving closer to an access point to
re-establish communications. If you are using a MobileLAN™ access
point with software release 1.34 or earlier, it may not be able to
communicate with the terminal. For help upgrading your access point
software, see the MobileLAN access System Manual (P/N 067150).
Make sure the Network Activate command is enabled. For help, see
"Network Activate" in Chapter 6 of the 2400 Family system manual.
Make sure the 2415 is configured correctly for your network. The radio
parameters on the terminal must match the values set for all access
points the terminal may communicate with. For help, see "Using RF
Communications on the 2415" on page 48.
If you have an 802.11b radio, the radio initialization process may have
failed. Try resetting the terminal. see "Booting and Resetting the
Terminal" on page 71.
If you have tried these possible solutions and the Connect LED is still
off, you may have a defective radio card. For help, contact your local
Intermec service representative.
You may have gone out of range of an access point. Try moving closer
to an access point or to a different location to re-establish
communications. Once you are in range again, the Connect LED will
turn on. Any data you collected while out of range will be transmitted
over the network.
There may be a problem with the host computer, a problem with the
connection between the Intermec Gateway or DCS 30X and the host
computer, or a problem with the connection between the access point
and the host computer. Check with your network administrator to
make sure the host is running and allowing users to login to the system.
In a UDP Plus or WTP network, the terminal is communicating with
an access point, but it is not connected to the Intermec Gateway or
DCS 30X. You may need to check the 2415 configuration, or make
sure the Intermec Gateway or DCS 30X is running and that data
collection is started.
Each device in the RF network must have a valid IP address. The IP
addresses set on the terminal must match the addresses configured on
the Intermec Gateway, DCS 30X, or host. For help, see "Using RF
Communications on the 2415" on page 48.
In a UDP Plus or WTP network, there may be a problem with the
connection between the Intermec Gateway or DCS 30X and the host
computer. Check with your network administrator or see the
documentation that shipped with the Intermec Gateway or the user's
manual for the DCS 30X.
In a TCP/IP network, there may be a problem with the connection
between the access point and the host computer. Check with your
network administrator or use your access point user's manual.
Chapter 4— Troubleshooting and Maintenance
67