Symptom
Not Printing
Printing Poorly
Light print Density setting too low
Missing prints Incorrect print registration
Print in wrong location Incorrect print registration
Smudged / blurred
print
0855855eng 6/08
Possible Cause / Problem
Printhead(s) not enabled
Job not selected
Machine not online
Incorrect print registration
Product sensor not functioning
Fixed Spacing Mode
Incorrect encoder setting
Possible printhead failure
Throw distance too far
Printhead voltage setting
Incorrect product sensor
location
Gap between cartons too small Check for small gaps; may
Intermittent encoder problem
Incorrect product sensor
location
Incorrect printhead location
Slipping encoder
Throw distance too far
SECTION 5 Troubleshooting
Reference / Action
IN, 3, PH Enable
OP, 3, Selecting a Job
OP, 2, LED Indicators
OP, 3, Setting the Registration
IN, 3, Registration/Spacing
OP, 3, Setting the Registration
IN, 2, Installing a Product
Sensor
IN, 3, Print Trigger
IN, 3, Registration/Spacing
IN, 2, Installing an External
Encoder
IN, 3, Encoder Settings
SE, 6, Replacing the
Printhead
IN, 3, Image Density
IN, 2, Mounting the Printhead
SE, 4, Printhead Voltage
OP, 3, Setting the Registration
IN, 3, Registration/Spacing
IN, 2, Installing a Product
Sensor
need different setting
IN, 2, Installing an External
Encoder
SE, 4, Print Station; Encoder
IN, 3, Registration/Spacing
IN, 5, Encoder Line Speed
IN, 2, Installing a Product
Sensor
IN, 2, Mounting the Printhead
IN, 2, Installing an External
Encoder
SE, 4, Print Station; Encoder
IN, 2, Mounting the Printhead
Use Printhead Slide Assembly
option
5–3
Need help?
Do you have a question about the markem-imaje 5200 and is the answer not in the manual?