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For faults related to memory errors, please diagnose according to the following conditions.
Table 4-5 Memory Error Fault Diagnosis Processing
Failure phenomenon
The system memory is
less than the installed
physical memory
Warning
of
memory
uncorrectable ECC
For hard disk-related failures, please diagnose according to the following conditions.
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Yes, processed.
No, please contact Inspur technical support engineer.
Processing steps
1.
Check if memory is included in the server compatibility list
Yes, execute 2.
No, replace the memory with a component in the server
compatibility list
2.
Check whether the memory installation location meets the
configuration rules.
Yes, execute 3.
No, reinstall the memory according to the configuration
rules.
3.
Check if the BMC generates Correctable ECC.
Yes, replace the failed memory.
No, execute 4.
4.
Check whether the memory slot is abnormal, and if so,
replace the motherboard.
1.
Install the fault memory to another channel slot and use the
pressure measuring tool to verify.
if the fault phenomenon follows the memory, replace the
memory module.
if the fault occurs in the same memory slot, check the
memory slot, if there is obvious damage, replace the
motherboard or memory board.
2.
Check the CPU slot to which the memory belongs for bent
pins.
yes, replace the motherboard.
No, execute 3.
3.
Replace the CPU.
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NF8480M5
Operation and
Maintenance Guide
4.4.2 Memory error problem
4.4.3 Hard disk problem
13
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