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4.
If the instructions above do not resolve the problem, please call Inspur Customer
Service Hotline (1-844-860-0011/1-760-769-1847) or email to
serversupport@inspur.com.
7.2.2 PXE Boot Failure
Symptoms:
Unable to install OS via PXE.
Solutions:
1.
Check if the PXE server can be used to install OS for another server;
2.
Check whether there is network link via the network port LED to check if there is a
fault in external network;
3.
Check whether the NIC can be identified under BMC Web, BIOS or Shell;
4.
Check if PXE Function is enabled and if the boot sequence is set to first in BIOS;
5.
Check if the target drive for the OS or RAID array can be identified and if there is
enough space;
6.
If the instructions above do not resolve the problem, please call Inspur Customer
Service Hotline (1-844-860-0011/1-760-769-1847) or email to
serversupport@inspur.com.
7.2.3 Abnormal Memory Capacity
Symptoms:
The memory capacity displayed in the OS and the physical memory capacity are
inconsistent.
Solutions:
1.
Check the OS version. The supported memory capacity varies with the version of
Windows OS. Enter BIOS Setup to view the memory capacity. If the memory is
identified completely, the OS may be unable to access all the installed memories.
For example, Windows server 2008 x86 supports up to 4 G memory;
2.
If the memory is not identified completely in BIOS Setup, confirm that the
corresponding slots have been populated with memories of correct type;
3.
If the instructions above do not resolve the problem, please call Inspur Customer
Service Hotline (1-844-860-0011/1-760-769-1847) or email to
serversupport@inspur.com.
7.2.4 Abnormal Network
Symptoms:
The network is disconnected, or the rate is lower than the actual rate of the network
port under the server OS.
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