Barcodes Will Not Scan - Thermo Scientific PrintMate A79510100 Operator's Manual

PrintMate A79510100 Issue 2

Barcodes Will Not Scan

Error Message / Symptom
Barcodes will not scan
62
Possible Cause
Print Template set up incorrectly.
Barcode Reader error.
Cassette Clamp error.
Software error.
Instrument Malfunction.
Remedy

Ask Administrator to check
Print Template setup.

Use Print to Screen
function to check print
layout.

See Chapter 2 - Barcode
Reader Troubleshooting.

Open Print Door and print
a Cassette.

Check Cassette is held
securely during printing and
does not move until the
Cassette Clamp releases it.

If movement is seen call the
Thermo Fisher Scientific
Service Department.

Call the Thermo Fisher
Scientific Service
Department.

Call the Thermo Fisher
Scientific Service
Department.