Dispense Lever Fails To Reset - Thermo Scientific PrintMate A79510100 Operator's Manual

PrintMate A79510100 Issue 2

Dispense Lever Fails to Reset

Error Message / Symptom
Dispense lever fails to reset
48
Possible Cause
Cassette blockage when exiting
Hopper.
Cassette blockage in Hopper.
Cassette not compatible.
Other Hopper Malfunction
Instrument Malfunction
Remedy

Open the Print Door and
remove any visible Cassette.

Use the Touch Panel or PC
to continue.

Remove the Hopper at the
output position and use the
Touch Panel or PC to
perform a Dispense Cycle
and reset the dispense lever.

Remove the Cassette Tube
and / or any loose Cassettes
in the Hopper.

Manually open and close
the Hopper Slider a few
time to ensure it moves
freely.

Carefully reload the
Cassettes and refit the
Hopper to the Carousel.

Use the Touch Panel or PC
to continue.
If using a non-approved Cassette,
check that they manually dispense
properly.

Fit another Hopper in the
output position and check
that it operates correctly.

If it does, this indicates that
either the Cassettes or the
Hopper is faulty.
Call the Thermo Fisher Scientific
Service Department.