No Print - Thermo Scientific PrintMate A79510100 Operator's Manual

No Print

Error Message / Symptom
No Print
Possible Cause
Transit Fixing has not been
removed.
Cassette or debris obstructing Print
Head movement.
Tape roll finished.
Tape jammed.
Cassette Clamp error.
Instrument Malfunction.
Operator Guide
Remedy

Switch off PrintMate.

Open Print Door.

Remove Transit Fixing as
shown in Chapter 3 -
Setting Up PrintMate.

Open Print Door and check
under Cassette Clamp for
jammed Cassette or debris.

Remove Cassette or debris
as required.

Open Print Door and
replace Tape (see Chapter 2
- Changing the Foil Tape).

Open Print Door and Waste
Spool Access.

Use Tape Feed function on
Touch Panel to check that
Tape feeds correctly.

If Tape does not feed
remove and refit Tape (see
Chapter 2 - Changing the
Foil Tape)

Open Print Door and print
a Cassette.

Check Cassette is held
securely during printing and
does not move until the
Cassette Clamp releases it.

If movement is seen call the
Thermo Fisher Scientific
Service Department.

Call the Thermo Fisher
Scientific Service
Department.
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