Troubleshooting - Olympus DP2-SAL Instructions Manual

Standalone connection kit
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11

Troubleshooting

Depending on use, the performance of DP2-SAL may not be exhibited fully even though there are no failures. If problems
occur, review the following list and take remedial actions as needed.
If the phenomena are not improved, contact Olympus for assistance.
Problem
The image cannot be
acquired by pressing the
[Snap] button.
The play images are not shown
on the display.
Nothing is shown on the
display.
An error message appears
and the image is not
displayed.
96
Cause
Images are being written in the
memory.
The capacity of the recording media
such as a USB memory, etc. is full.
Recording media such as a USB
memory, etc. are not connected
properly.
The LAN cable is not connected
properly. (Only when PC on the network
is specified as the save destination of
acquired images. )
Due to the network problem, PC of the
save destination cannot be accessed.
(Only when PC on the network is
specified as the save destination of
acquired images. )
The save folder is password protected.
(Only when PC on the network is
specified as the save destination of
acquired images. )
Due to the problem of connected
USB devices or the network, the
adverse effect is caused to the camera
operation.
The main switch is turned OFF or the
system is in the sleep mode.
The [Play] tab is not selected.
No image is recorded in the save
destination.
Recording media such as a USB
memory, etc. are not connected
properly.
The power of the display is not turned
ON.
The display cable is not connected
properly.
The display resolution is not set
properly.
The system is in the sleep mode.
As the interface cable is
disconnected, the power is not
supplied to the camera head.
Remedy
Press the [Snap] button again after 1
or more seconds.
Replace the recording media or
delete unnecessary images. Or delete
images from the recording media after
transferring them to PC, etc.
Connect the recording media such as
a USB memory, etc. to the connector
properly.
Connect the LAN cable to the connector
properly.
Consult with the network administrator
of PC of the save destination.
Connect the keyboard to the control
box D2-CB and input the password. Or
consult with the network administrator
of PC of the save destination.
Remove the USB device and the LAN
cable.
Press the main switch of the control
box D2-CB.
Select the [Play] tab.
Acquire the still image.
Connect the recording media such as
a USB memory, etc. to the connector
properly.
Turn ON the power.
Connect the display cable to the
connector properly.
Set the display resolution properly.
Operate the mouse or the keyboard.
Press the main switch of the control
box D2-CB to terminate the system.
Then, connect the interface cable
again and press the main switch of
the control box D2-CB to restart the
system.
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