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7
CUSTOMER TECHNICAL SUPPORT
If, after using the suggestions contained in this manual, you continue to have
printer problems, you can get help from any of the following:
By email: Send email to support@encad.com
By fax:
US/Canada: 619-558-4672
International: 1+country code+619-546-0659
By phone: US/Canada 619-452-4350
Help Desk hours are: 5 a.m. - 5 p.m. PST Monday through Friday.
ENCAD On-Line
ENCAD is continually improving its products. You have access to driver
and firmware upgrades from ENCAD's bulletin board (BBS) or from the
Internet WEB site.
Internet WEB Site http://www.encad.com
ENCAD's web site gives you 24-hour access to product news, company
information, and technical support. You can view any or all of our technical
bulletins and download test files and drivers.
Bulletin Board 619-452-2653 and 619-452-3768
This bulletin board provides 24-hour access so you can download the latest
technical bulletins, driver files, and sample files.
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User's Guide
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