Calling For Help; Customer Technical Support - ENCAD 215319-1 User Manual

Calling for Help

If you have tried the suggestions in this manual and still need assistance, call the ENCAD
dealer where you purchased your printer.
Before you call technical support for help, be sure that you have all of the following
information available:
Printer Information
model
firmware
revision (letter)
memory
serial number
Computer Information
model
operating system
connection (serial or parallel)

Customer Technical Support

To resolve printer problems, use the suggestions provided in this guide. If you continue to
have problems, you can get help from any of the following:
CADJET ® 3D User Guide
Troubleshooting F-17