Isolating The Problem - Rockwell Automation VICPAS PanelView Plus Compact 400 User Manual

Chapter 8 Troubleshooting

Isolating the Problem

106
This section provides general troubleshooting information to assist
you when trying to isolate problems.
Check for Adequate Power
A terminal that does not receive adequate power could result in
unpredictable behavior. Refer to
power requirements.
Check Indicators at Startup
After a successful startup, both status indicators on the terminal are off
and controlled by the application running on the terminal.
When the terminal starts, the fault (red) indicator should be off except
for a few brief flashes, and the comm (green) indicator on.
• If the indicators on the 1000 terminal remain off, the power
supply or logic module has failed. Check the power cable. If the
power is not within range, replace the power supply. If the
power is within range, replace the logic module.
• If the indicators on the 400 and 600 terminals remain off, check
the power cable.
Indicator States If Terminal Stops During Startup
Fault (Red) Comm
Indicator (Green)
Indicator
Off
Blinking
(1)
Blinking
On
Off
(2)
On
Blinking
(1)
Blinking red indicates a recoverable error.
(2)
Solid red indicates a nonrecoverable or fatal error.
Check the Startup Messages for Errors
Record any error message that displays during startup. Refer to
Error Messages on page
Appendix A, Specifications, for
Description
Last firmware download failed.
Reload firmware using Firmware Upgrade Wizard (FUW) utility.
EBC boot loader firmware failed or is missing.
Reload firmware using Firmware Upgrade Wizard (FUW) utility.
Windows CE OS firmware failed or is missing.
Reload firmware using Firmware Upgrade Wizard (FUW) utility.
Fatal hardware error occurred.
For the 1000 terminals, replace the logic module. For the 400 or
600 terminals, replace the terminal.
Fatal hardware error in display.
For the 1000 terminals, replace the display module. For the 400
or 600 terminals, replace the terminal.
110.
Publication 2711PC-UM001A-EN-P - March 2009
Startup