Tow-Starting Or Towing Away - Mercedes-Benz EQC Owner's Manual

482 Breakdown assistance
Leave the danger zone immediately.
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Secure the danger zone at a sufficient
distance.
Call the fire service.
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In order for the high-voltage battery to achieve
the maximum possible service life, it should
always be sufficiently charged. Have the bat‐
tery's charge level checked if you park the vehi‐
cle for a long period of time. Exhaustive dis‐
charging caused by the vehicle standing idle for
lengthy periods can damage the high-voltage
battery. If the vehicle is idle for lengthy periods,
run it for a few minutes once every four weeks to
charge up the high-voltage battery.
Risk of explosion.
Fire, naked flames and smoking are
prohibited when handling the battery.
Avoid creating sparks.
Electrolyte or battery acid is corro‐
sive. Avoid contact with the skin, eyes
or clothing. Wear suitable protective
clothing, in particular gloves, an
apron and a face mask. Immediately
rinse electrolyte or acid splashes off
with clean water. Consult a doctor if
necessary.
Wear safety glasses.
Keep children away.
Observe this Owner's Manual.
Further information on charging the high-voltage
battery ( page 175).
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Starting assistance and charging the 12 V
battery
Only have starting assistance provided by a
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qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
Only have the battery charged at a qualified
#
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
Replacing the 12 V battery
Only have the battery replaced at a qualified
#
specialist workshop, e.g. at a Mercedes-Benz
Service Centre.

Tow-starting or towing away

Permitted towing methods
Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
For towing, use a tow rope or tow bar with both
axles on the ground. Do not use tow bar sys‐
tems.