Mercedes-Benz EQC Owner's Manual page 421

418 MBUX multimedia system
Mercedes me connect
Notes on Mercedes me connect
% Mercedes me connect is not available in
every country. Find out at a Mercedes-Benz
service centre if these functions are availa‐
ble in your country.
Mercedes me connect consists of multiple serv‐
ices.
Depending on whether the services are activated
and on the vehicle equipment, you can use the
following services via the multimedia system and
the overhead control panel, for example:
Accident and breakdown management (me
R
button)
If the service is activated: Concierge Service
R
(me button)
Mercedes-Benz emergency call system (auto‐
R
matic emergency call or SOS button)
Mercedes me connect accident and breakdown
management, the Mercedes me connect Con‐
cierge Service (if service is activated) and the
Mercedes-Benz emergency call centre are availa‐
ble for you around the clock.
The me button and the SOS button can be found
on the vehicle's overhead control panel
( page 415).
/
You can also call the Mercedes-Benz Customer
Centre using the multimedia system
( page 416).
/
Please note that Mercedes me connect is a
Mercedes-Benz service. In emergencies, always
call the national emergency services first using
the standard national emergency service phone
numbers. In emergencies, you can also use the
Mercedes-Benz emergency call system
( page 422).
/
Observe the conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me portal: https://
me.secure.mercedes-benz.com
Further information on Mercedes me connect,
the provided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/en_GB/index.html
Information on Mercedes me connect acci‐
dent and breakdown management
The accident and breakdown management can
include the following functions:
Supplement to the Mercedes-Benz emer‐
R
gency call system ( page 422)
/
If necessary, the contact person at the
Mercedes-Benz emergency call centre for‐
wards the call to Mercedes me connect
breakdown and accident management. For‐
warding the call is however not possible in all
countries.
Breakdown assistance by a mechanic on
R
location and/or the towing away of the vehi‐
cle to the nearest Mercedes-Benz service
centre
You may be charged for these services.
More information about Mercedes me connect
services can be obtained in the Mercedes me
portal: https://me.secure.mercedes-benz.com