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400 Breakdown assistance
Tow starting or towing away
Overview of the permitted towing methods
* NOTE Damage from automatic braking
If one of the following functions is activated,
the vehicle will brake automatically in certain
situations:
Active Brake Assist
R
Active Distance Assist DISTRONIC
R
HOLD function
R
Active Parking Assist
R
To avoid damage to the vehicle, deactivate
these systems in the following or similar situa-
tions:
During towing.
#
In a car wash.
#
Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
For towing with both axles on the ground, use a
tow rope or tow bar. Do not use tow bar systems.
If you notice that the vehicle has lost coolant, do
not have it towed away. Have the vehicle transpor-
ted instead.
* NOTE Damage to the vehicle due to tow-
ing away incorrectly
Observe the instructions and notes on
#
towing away.
Vehicles with rear wheel drive
Permitted towing methods
Both axles on the
Yes, for a maximum of
ground
30 miles (50 km) at
30 mph (50 km/h),
only forwards with the
driver in the cockpit
Front axle raised
No
Rear axle raised
Yes, for a maximum of
30 miles (50 km) at
30 mph (50 km/h)
4MATIC vehicles
Permitted towing methods
Both axles on the
Yes, for a maximum of
ground
30 miles (50 km) at
30 mph (50 km/h),
only forwards with the
driver in the cockpit
Front axle raised
No
Rear axle raised
No
Towing the vehicle with both axles on the ground
Observe the notes on the permitted towing
#
methods (
page 400).
/
Make sure that the 12‑V‑battery is connected
#
and charged
Observe the following points when the 12‑V‑bat-
tery is disconnected or discharged
The drive system cannot be started
R
The electric parking brake cannot be released
R
or applied
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