Service And Technical Support - Adaptec 5325302057 User Manual

Many of the terms and concepts referred to in this Guide are known to computer
users by multiple names. In this Guide, this terminology is used:
• Disk drive (also known as hard disk, hard drive, or hard disk drive)
• Logical device (also known as logical drive)
• System (also known as a workstation or machine)
• Enclosure (also known as a JBOD, disk enclosure, or storage enclosure)

Service and Technical Support

For an immediate response to a service inquiry, use our Expert Knowledge Base
System at http://www.snapserver.com/kb. Simply type in your question to view a
list of possible resolutions to known issues. However, if none of the listed topics
resolves your inquiry, you can forward the question to our Technical Support
department who will then e-mail you with a response. To obtain additional service
or technical support for your Snap Server 700i Series, call 408-934-7274.
Additional Resources
Resource
Knowledge Base
Hardware
Components
Field Service
Documents
Description
Search for solutions to specific issues by clicking the Knowledge
Base link on the Adaptec support page:
http://www.snapserver.com/kb
Purchase additional hardware components from authorized Adaptec
resellers. To locate a reseller in your area, select the Where to Buy
tab on the Adaptec home page:
http://www.snapserver.com
Find a list of the hardware components available for your Snap
Server 700i Series or S50 expansion array and instructions for
installing or replacing components by going to the Snap Server
support page, clicking Documentation Center and then navigating to
the server or expansion array model:
http://www.snapserver.com/support
Service and Technical Support
About this Guide 9