Lexmark XM5100 Series User Manual page 316

Troubleshooting
Toner specks appear on prints
Action
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?
Transparency print quality is poor
Action
Step 1
From the printer control panel, set the paper type in the Paper
menu to match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Step 2
a
Check if you are using a recommended type of transparency.
b
Resend the print job.
Is the print quality still poor?
Uneven print density
Action
Replace the imaging unit, and then resend the print job.
Is the print density uneven?
Vertical voids appear on prints
Leading edge
Trailing edge
Yes No
Contact customer The problem is
support. solved.
Yes No
Go to step 2. Set the paper type to
Transparency.
Contact customer The problem is
support. solved.
Yes No
Contact customer The problem is
support. solved.
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