Lexmark XM5100 Series User Manual page 309

Troubleshooting
Print is too light
Action
Step 1
a
From the Quality menu on the printer control panel, increase
the toner darkness.
Note: 8 is the factory default setting.
b
Resend the print job.
Is the print still too light?
Step 2
From the printer control panel, set the paper type, texture, and
weight in the Paper menu to match the paper loaded in the tray.
Is the tray set to the type, texture, and weight of the paper loaded?
Step 3
a
Depending on your operating system, specify the paper type,
texture, and weight from Printing Preferences or from the Print
dialog.
b
Resend the print job.
Is the print still too light?
Step 4
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
Step 5
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Resend the print job.
Is the print still too light?
Yes No
Go to step 2. The problem is
solved.
Go to step 3. Change the paper
type, texture, and
weight to match the
paper loaded in the
tray.
Go to step 4. The problem is
solved.
From the printer Go to step 5.
control panel,
change the texture
settings in the Paper
Texture menu to
match the paper you
are printing on.
Go to step 6. The problem is
solved.
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