Lexmark XM5100 Series User Manual page 267

Troubleshooting
Change [paper source] to [paper size] load [orientation]
Try one or more of the following:
•
Load the correct size and type of paper in the tray or feeder, specify the size and type of paper in the
Paper menu on the control panel, and then touch Finished changing paper.
•
Touch Use current [paper source] to use the available size and type of paper in the current tray or
feeder.
•
Touch Reset active bin to reset the active bin for a linked set of bins.
•
Cancel the print job.
Change [paper source] to [paper type] [paper size] load [orientation]
Try one or more of the following:
•
Load the correct size and type of paper in the tray or feeder, specify the paper size and type in the
Paper menu on the control panel, and then touch Finished changing paper.
•
Touch Use current [paper source] to use the available paper size and type in the tray.
•
Touch Reset active bin to reset the active bin for a linked set of bins.
•
Cancel the print job.
Check tray [x] connection
Try one or more of the following:
•
Turn off the printer, and then turn it back on.
If the error occurs a second time, then:
1
Turn off the printer.
2
Unplug the power cord from the electrical outlet.
3
Remove the indicated tray.
4
Reattach the tray.
5
Connect the power cord to a properly grounded electrical outlet.
6
Turn the printer back on.
If the error occurs again, then:
1
Turn off the printer.
2
Unplug the power cord from the electrical outlet.
3
Remove the tray.
4
Contact customer support.
•
From the printer control panel, touch Continue to clear the message and resume the job.
Close door or insert cartridge
The toner cartridge is missing or not installed properly. Insert the cartridge, and then close all doors and
covers.
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