Thermo Scientific RadEye AB100 Operating Instructions Manual page 96

Multi-purpose survey meter
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If there is a faulty connection between the unit and the computer,
the program shows the error message "Data transfer to instrument
fails"
In this case, you must check whether:
The RadEye has been positioned correctly in the desktop
holder (with rubber boot) and the RadEye is turned on.
The infrared transmission windows are clean
The correct serial interface has been selected.
It is recommended to use the Windows system tools to determine
the occupation of the currently active serial ports. Virtual serial
ports are labeled accordingly for identification.
Device Manager showing the virtual driver for „Prolific USB-to-
Serial Comm Port" at COM 5 and COM 6 and "USB Serial
9-4
´
Port" at COM 8
DB-070 E
RadEye AB100
Pi/Ff 04.05.2021

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