HIKVISION DS-2TD2137-7P User Manual
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HIKVISION DS-2TD2137-7P User Manual

Thermal network camera
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DS-2TD2137-7P
Thermal Network Camera
User Manual

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Summary of Contents for HIKVISION DS-2TD2137-7P

  • Page 1 DS-2TD2137-7P Thermal Network Camera User Manual...
  • Page 2 INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
  • Page 3 DS-2TD2137-7P Thermal Network Camera User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could result in death or DANGER serious injury.
  • Page 4 If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the power cable, and contact the service center. Manufacturer Address Hangzhou Hikvision Digital Technology Co.,Ltd, No. 555, Qianmo Road, Binjiang District, Hangzhou 310052, China UM DS-2TD2137-7P 042021NA...

  • Page 5: Table Of Contents

    DS-2TD2137-7P Thermal Network Camera User Manual Contents Chapter 1 Overview ............................10 Brief Description..........................10 Functions............................10 Chapter 2 Device Activation and Accessing ....................11 Activate the Device via SADP ......................11 Activate the Device via Browser ......................11 Login ..............................12 2.3.1...
  • Page 6 DS-2TD2137-7P Thermal Network Camera User Manual Set Rules ............................. 23 Advanced Configuration ........................24 Set Global Size Filter ........................... 25 Chapter 6 Event and Alarm ..........................26 Set Motion Detection .......................... 26 6.1.1 Normal Mode ........................26 6.1.2 Expert Mode ......................... 27 Set Video Tampering Alarm ........................
  • Page 7 DS-2TD2137-7P Thermal Network Camera User Manual Chapter 9 Video and Audio ..........................39 Video Settings ............................ 39 9.1.1 Stream Type ......................... 39 9.1.2 Video Type ........................... 39 9.1.3 Resolution ........................... 39 9.1.4 Bitrate Type and Max.Bitrate ....................39 9.1.5 Video Quality ........................39 9.1.6...
  • Page 8 DS-2TD2137-7P Thermal Network Camera User Manual 10.1.3 Set FTP ..........................49 10.1.4 Set Cloud Storage ........................ 49 10.2 Video Recording ..........................50 10.2.1 Record Automatically ......................50 10.2.2 Record Manually ........................51 10.2.3 Playback and Download Video .................... 51 10.3 Capture Configuration ........................
  • Page 9 DS-2TD2137-7P Thermal Network Camera User Manual 12.6 Restore and Default ........................... 62 12.7 Upgrade .............................. 62 12.8 View Open Source Software License ....................63 12.9 Time and Date ............................. 63 12.9.1 Synchronize Time Manually ....................63 12.9.2 Set NTP Server ........................63 12.9.3...

  • Page 10: Chapter 1 Overview

    Chapter 1 Overview Brief Description Hikvision’s Thermal network bullet camera equipped with a built-in GPU that supports an intelligent behavior analysis algorithm can realize high-precision VCA detection and real-time alarms. It is applied to perimeter defense and fire-prevention purposes in critical infrastructures such as communities, villas, construction sites, factories, automobile dealerships, etc.The pre-alarm system helps you immediately...

  • Page 11: Chapter 2 Device Activation And Accessing

    Activate the Device via SADP Search and activate online devices via SADP software. Before You Start Access www.hikvision.com to get the SADP software to install. Steps 1. Connect the device to a network using the network cable. 2. Run SADP software to search for online devices.

  • Page 12: Login

    DS-2TD2137-7P Thermal Network Camera User Manual 3. Input 192.168.1.64 in the browser. 4. Set device activation password. STRONG PASSWORD RECOMMENDED − We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.

  • Page 13: Chapter 3 Temperature Measurement

    DS-2TD2137-7P Thermal Network Camera User Manual Chapter 3 Temperature Measurement When you enable this function, the device measures the actual temperature of the scene. It alarms when temperature exceeds the temperature threshold value. Notice This section introduces configuring the temperature measurement function.

  • Page 14: Automatic Thermography

    DS-2TD2137-7P Thermal Network Camera User Manual Automatic Thermography Configure the temperature measurement parameters and temperature measurement rules.The device can measure the actual temperature and output alarms when temperature exceeds the alarm threshold value. Set Thermography Parameters Configure the temperature measurement parameters.

  • Page 15: Set Normal Mode

    DS-2TD2137-7P Thermal Network Camera User Manual • Version: View the version of the current algorithm. 4. Click Save. Set Normal Mode This function measures the temperature of the whole scene and alarm. Steps 1. Go to Configuration → Temperature Measurement → Basic Settings, and check Enable Temperature Measurement.

  • Page 16: Point Thermography

    DS-2TD2137-7P Thermal Network Camera User Manual position to be measured is. • Point Thermography Point: Refer to for detailed configuration. • Line Thermography Line: Refer to for detailed configuration. • Area: Refer to Area Thermography for detailed configuration. 3. Click and set the Alarm Rule.

  • Page 17: Area Thermography

    DS-2TD2137-7P Thermal Network Camera User Manual Area Thermography Configure the temperature measurement rule and monitor the maximum temperature of the area. Steps 1. Click and drag the mouse in live view to draw the area, and right click to finish drawing.

  • Page 18: Chapter 4 Fire Source Detection

    DS-2TD2137-7P Thermal Network Camera User Manual Chapter 4 Fire Source Detection The device will trigger and upload alarms when it detects a fire source or smoking. Fire source detection includes fire source detection and smoking detection. It is applied for fire- prevention purposes in scenic regions, foresst, tunnels, etc.
  • Page 19 DS-2TD2137-7P Thermal Network Camera User Manual • Dynamic Fire: Detect the fire source in the scene. • Sensitivity: The sensitivity of fire detection. The bigger the value, the more easily the fire source can be detected, and the false rate is higher.

  • Page 20: Chapter 5 Behavior Analysis

    DS-2TD2137-7P Thermal Network Camera User Manual Chapter 5 Behavior Analysis The behavior analysis function detects whether any target breaks the VCA rules. The optical camera will track the target or the device will alarm when the VCA rule is triggered.

  • Page 21: Calibration

    DS-2TD2137-7P Thermal Network Camera User Manual • Target Marking Color: The frame color of human is shown as orange, the frame color of vehicle is shown as purple. • Display Target Info.on Alarm Picture: Select to display the target information on the alarm picture.

  • Page 22: Calibrate Manually

    DS-2TD2137-7P Thermal Network Camera User Manual NOTE: After auto calibration, refer to Verify the Calibration Result to verify if the calibration is successful. Set manual calibration if the auto calibration failed or the verified result are bad. Result After calibration, the height and angle of camera will be shown in live view.

  • Page 23: Set Rules

    DS-2TD2137-7P Thermal Network Camera User Manual 3. Move the line to the target, then click to caculate the length. NOTE: Compare the calculated line length to the actual length to verify the calibration settings. 4. Click to exit. NOTE: Verify not only the person, but also other objects appearing in the view such as car, street lamp, etc.

  • Page 24: Advanced Configuration

    DS-2TD2137-7P Thermal Network Camera User Manual • When the rule type is selected as Intrusion, Region Entrance, Region Entrance, click to draw an area in live view. Right click the mouse to finish drawing. • Duration: The device performs behavior analysis when the target stays in the detection area for more than the setting value.

  • Page 25: Set Global Size Filter

    DS-2TD2137-7P Thermal Network Camera User Manual Single Alarm: The system sends alarm only once for one target triggering. Otherwise, the alarm will • trigger continuously until the target disappears. Scene Modes: The scene mode is set to be General by default. Select Distant View when you are far •...

  • Page 26: Chapter 6 Event And Alarm

    DS-2TD2137-7P Thermal Network Camera User Manual Chapter 6 Event and Alarm This part introduces events configuration. The device takes certain response to a triggered alarm. Set Motion Detection It helps to detect the moving objects in the detection region and trigger the linkage actions.

  • Page 27: Expert Mode

    DS-2TD2137-7P Thermal Network Camera User Manual Figure 3, Set Rules • Stop Drawing: Stop drawing one area. • Clear All: Clear all the areas. 4. Optional: You can set the parameters of multiple areas by repeating the above steps. Expert Mode You can configure the motion detection parameters of day/night switch according to the actual needs.

  • Page 28: Set Video Tampering Alarm

    DS-2TD2137-7P Thermal Network Camera User Manual Figure 4, Set Rules • Stop Drawing: Finish drawing one area. • Clear All: Delete all the areas. 4. Optional: Repeat the above steps to set multiple areas. Set Video Tampering Alarm When the configured area is covered and cannot be monitored normally, the alarm is triggered and the device takes certain alarm response actions.

  • Page 29: Set Alarm Input

    DS-2TD2137-7P Thermal Network Camera User Manual Figure 5, Set Video Tampering Area 5. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method. 6. Click Save. Set Alarm Input Alarm signal from the external device triggers the corresponding actions of the current device.

  • Page 30: Set Exception Alarm

    DS-2TD2137-7P Thermal Network Camera User Manual Set Exception Alarm Exceptions such as network disconnection can trigger the device to take corresponding action. Steps 1. Go to Configuration → Event → Basic Event → Exception. 2. Select Exception Type. • HDD Full: The HDD storage is full •...
  • Page 31 DS-2TD2137-7P Thermal Network Camera User Manual 3. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage methods. 4. Click Save. NOTE: The function varies by model. UM DS-2TD2137-7P 042021NA...

  • Page 32: Chapter 7 Arming Schedule And Alarm Linkage

    DS-2TD2137-7P Thermal Network Camera User Manual Chapter 7 Arming Schedule and Alarm Linkage Arming schedule is a customized time period during which the device performs certain tasks. Alarm linkage is the response to the detected incident or target during the scheduled time.

  • Page 33: Ftp/Nas/Memory Card Uploading

    DS-2TD2137-7P Thermal Network Camera User Manual Manual Alarm You can trigger an alarm output manually. Steps 1. Set the manual alarm parameters. • Alarm Output No.: Select the alarm output no. according to the alarm interface connected to the external alarm device.

  • Page 34: Notify Surveillance Center

    DS-2TD2137-7P Thermal Network Camera User Manual when an alarm event is detected. For e-mail settings, refer to Set Email. Set Email When the e-mail is configured and Send Email is enabled as a linkage method, the device sends an e-mail notification to all designated receivers if an alarm event is detected.

  • Page 35: Trigger Recording

    DS-2TD2137-7P Thermal Network Camera User Manual Trigger Recording Check Trigger Recording, and the device records the video about the detected alarm event. For recording settings, refer to Video Recording and Picture Capture Set Audible Alarm Output For devices that support audible warning as a linkage method, options are open to configure audible alarm parameters.

  • Page 36: Chapter 8 Live View

    DS-2TD2137-7P Thermal Network Camera User Manual Chapter 8 Live View This section introduces the live view parameters, function icons, and transmission parameters settings. Live View Parameters Window Proportion • refers to window size 16:9 • refers to window size 4:3 •...

  • Page 37: Lens Parameters Adjustment

    DS-2TD2137-7P Thermal Network Camera User Manual NOTE: This function is supported only by certain models. Lens Parameters Adjustment This is used to adjust the lens focus, zoom, and iris. • Zoom ­ Click , and the lens zooms in. ­...

  • Page 38: Set Transmission Parameters

    DS-2TD2137-7P Thermal Network Camera User Manual Set Transmission Parameters The live view image may display abnormally according to the network conditions. In different network environments, adjust the transmission parameters to solve the problem. Steps 1. Go to Configuration → Local.

  • Page 39: Chapter 9 Video And Audio

    DS-2TD2137-7P Thermal Network Camera User Manual Chapter 9 Video and Audio This section introduces configuring video and audio parameters. Video Settings This introduces setting video parameters such as stream type, video encoding, and resolution. Go to setting page: Configuration → Video/Audio → Video.

  • Page 40: Frame Rate

    DS-2TD2137-7P Thermal Network Camera User Manual Frame Rate Frame rate is the frequency at which the video stream is updated, measured in frames per second (fps). A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout.

  • Page 41: Display Vca Info

    DS-2TD2137-7P Thermal Network Camera User Manual Display VCA Info VCA information can be displayed by Player and Video. Player: Player means the VCA info can be displayed by the dedicated player provided by the • manufacturer. Video: Video means the VCA info can be displayed by any general video player.

  • Page 42: Set Roi

    DS-2TD2137-7P Thermal Network Camera User Manual Set ROI ROI (Region of Interest) encoding assigns more encoding resource to the region of interest to increase the quality of the ROI, whereas the background information is less focused. Before You Start Check the video coding type. ROI is supported when the video coding type is H.264 or H.265.

  • Page 43: Dnr

    DS-2TD2137-7P Thermal Network Camera User Manual NOTE: It is a normal phenomenon that short video freezing might occur during the process of Background Correction and Manual Correction. Thermal AGC Mode: Choose the AGC mode according to different scenes to balance and improve the •...
  • Page 44 DS-2TD2137-7P Thermal Network Camera User Manual Figure 6, Set the Target Temperature and Color • Above (be colored): When high temperature targets need to be in color, set the high temperature color. Targets above the setting temperature will display in the setting color.

  • Page 45: Dde

    DS-2TD2137-7P Thermal Network Camera User Manual Digital Detail Enhancement adjusts the image details. OFF and Normal modes are selectable. OFF: Disable this function. • • Normal: Set the DDE level to control the image details. The higher the level, the more details show, but the higher the noise.

  • Page 46: Scene Mode

    DS-2TD2137-7P Thermal Network Camera User Manual Scene Mode There are several sets of image parameters predefined for different installation environments. Select a scene according to the actual installation environment to speed up the display settings. You can customize OSD (On-screen Display) information such as device name, time/date, font, color, and text overlay displayed on video stream.

  • Page 47: Set Manual Dpc (Defective Pixel Correction)

    DS-2TD2137-7P Thermal Network Camera User Manual Steps 1. Go to picture overlay setting page: Configuration → Image → Picture Overlay. 2. Click Browse to select a picture, and click Upload. NOTE: The picture with a red rectangle will appear in live view after successfully uploading.

  • Page 48: Chapter 10 Video Recording And Picture Capture

    DS-2TD2137-7P Thermal Network Camera User Manual Chapter 10 Video Recording and Picture Capture This section introduces capturing video clips and snapshots, playback, and downloading captured files. Storage Settings This part introduces configuring several common storage paths. Set Memory Card If you choose to store the files to a memory card, insert and format the memory card in advance.

  • Page 49: Set Ftp

    DS-2TD2137-7P Thermal Network Camera User Manual Set FTP You can configure the FTP server to save images that are captured by events or a timed snapshot task. Before You Start Get the FTP server address first. Steps 1. Go to Configuration → Network → Advanced Settings → FTP.

  • Page 50: Video Recording

    DS-2TD2137-7P Thermal Network Camera User Manual • Picture Storage Pool ID: The ID of the picture storage region in the cloud storage server. Make sure the storage pool ID and the storage region ID are the same. 4. Click Test to test the configured settings.

  • Page 51: Record Manually

    DS-2TD2137-7P Thermal Network Camera User Manual • Post-record: The time period you set to stop recording after the scheduled time. • Stream Type: When you select a stream type with a higher bitrate, the actual time of the pre-record and post-record may be less than the set value.

  • Page 52: Capture Configuration

    DS-2TD2137-7P Thermal Network Camera User Manual Capture Configuration The device can capture the pictures manually or automatically and save them in the configured saving path. You can view and download the snapshots. Capture Automatically This function can capture pictures automatically during configured time periods.
  • Page 53 DS-2TD2137-7P Thermal Network Camera User Manual 2. Set search condition and click Search. NOTE: Matching pictures show in the file list. 3. Select the pictures, then click Download to download them. Go to Configuration → Local, click Save snapshots when playback to change the NOTE: saving path of pictures.

  • Page 54: Chapter 11 Network Settings

    DS-2TD2137-7P Thermal Network Camera User Manual Chapter 11 Network Settings TCP/IP TCP/IP settings must be properly configured before you can operate the device over a network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting with each other.

  • Page 55: Port

    DS-2TD2137-7P Thermal Network Camera User Manual Port The device port can be modified if the device cannot access the network due to port conflicts. CAUTION: Do not modify the default port parameters at will, otherwise the device may be unaccessible.

  • Page 56: Set Manual Port Mapping

    DS-2TD2137-7P Thermal Network Camera User Manual Set Manual Port Mapping Steps 1. Check Enable UPnP™, and choose a friendly name for the device, or use the default name. 2. Set the port mapping mode to Manual, and set the external port to be the same as the internal port.

  • Page 57: Access To Device Via Domain Name

    DS-2TD2137-7P Thermal Network Camera User Manual Access to Device via Domain Name You can use the Dynamic DNS (DDNS) for network access.The dynamic IP address of the device can be mapped to a domain name resolution server to realize network access via a domain name.

  • Page 58: Enable Hik-Connect Service On Camera

    DS-2TD2137-7P Thermal Network Camera User Manual 4. Click Save. 5. Access the device. • By Browser: Enter the WAN dynamic IP address in the browser address bar to access the device. • By Client Software: Add the WAN dynamic IP address to the client software. Refer to the client manual for details.

  • Page 59: Access Camera Via Hik-Connect

    DS-2TD2137-7P Thermal Network Camera User Manual Steps 1. Run SADP software. 2. Select a camera, and enter the Modify Network Parameters page. 3. Check Enable Hik-Connect. 4. Create a verification code or change the old verification code. NOTE: The verification code is required when you add the camera to Hik-Connect service.

  • Page 60: Set Onvif

    DS-2TD2137-7P Thermal Network Camera User Manual Set ONVIF If you need to access to the device through ONVIF protocol, you can configure the ONVIF user to enhance the network security. Steps 1. Go to Configuration → Network → Advanced Settings → Integration Protocol.

  • Page 61: Chapter 12 System And Security

    DS-2TD2137-7P Thermal Network Camera User Manual Chapter 12 System and Security This section introduces system maintenance, system settings, and security management. It also explains how to configure relevant parameters. View Device Information You can view device information such as Device No., Model, Serial No., and Firmware Version.

  • Page 62: Export Diagnose Information

    DS-2TD2137-7P Thermal Network Camera User Manual Export Diagnose Information Diagnose information includes running log, system information, and hardware information. Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Diagnose Information to export diagnose information of the device.

  • Page 63: View Open Source Software License

    DS-2TD2137-7P Thermal Network Camera User Manual View Open Source Software License Go to Configuration → System → System Settings → About Device, and click View Licenses. Time and Date You can configure time and date of the device by configuring time zone, time synchronization, and Daylight Saving Time (DST).

  • Page 64: Set Dst

    DS-2TD2137-7P Thermal Network Camera User Manual Set DST If the region where the device is located adopts Daylight Saving Time (DST), you can set this function. Steps 1. Go to Configuration → System → System Settings → DST. 2. Check Enable DST.

  • Page 65: Security

    DS-2TD2137-7P Thermal Network Camera User Manual Steps 1. Go to Configuration → System → System Settings → Unit Settings. 2. Check Use Same Unit. 3. Set the temperature unit and distance unit. 4. Click Save. Security You can improve system security by setting security parameters.

  • Page 66: Set Ip Address Filter

    DS-2TD2137-7P Thermal Network Camera User Manual Search Security Audit Logs You can search and analyze the device security log files to find illegal intrusion and troubleshoot security events. Steps NOTE: This function is supported only by certain camera models. 1. Go to Configuration → System → Maintenance → Security Audit Log.

  • Page 67: Set Https

    DS-2TD2137-7P Thermal Network Camera User Manual 2. Check Enable SSH. 3. Click Save. Set HTTPS HTTPS is a network protocol that enables encrypted transmission and identity authentication, which improves remote access security. Steps 1. Go to Configuration → Network → Advanced Settings → HTTPS.

  • Page 68: Set Qos

    DS-2TD2137-7P Thermal Network Camera User Manual 5. Import certificate to the device. • Select Signed certificate is available, and start the installation directly. Click Browse and Install to import the certificate to the device. • Select Create the certificate request first, and continue the installation. Click Browse and Install to import the certificate to the device.
  • Page 69 DS-2TD2137-7P Thermal Network Camera User Manual 2. Click Add. Enter User Name, select Level, and enter Password. Assign remote permission to users based on needs. • Administrator: The administrator has the authority to all operations and can add users and operators and assign permissions.

  • Page 70: Chapter 13 Appendix

    0.96 Device Command Scan the following QR code to get device common serial port commands. Note that the command list contains the commonly used serial port commands for Hikvision thermal cameras. 13.1 Device Communication Matrix Scan the following QR code to get device communication matrix.

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