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INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
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Thermal Network Camera User Manual PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.
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Thermal Network Camera User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, Caution could result in equipment damage, data loss, performance...
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Thermal Network Camera User Manual Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. Laws and Regulations ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
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Thermal Network Camera User Manual example, in the case of some lithium battery types). ● DO NOT dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery, which may result in an explosion. ●...
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Thermal Network Camera User Manual liquids, such as vases, shall be placed on the equipment. ● No naked flame sources, such as lighted candles, should be placed on the equipment. ● Provide a surge suppressor at the inlet opening of the equipment under special conditions such as the mountain top, iron tower, and forest.
Thermal Network Camera User Manual Contents Chapter 1 Overview ........................1 1.1 Brief Description ....................... 1 1.2 Function ..........................1 Chapter 2 Device Activation and Accessing ..................2 2.1 Activate the Device via SADP .................... 2 2.2 Activate the Device via Browser ..................2 2.3 Login ..........................
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Thermal Network Camera User Manual 5.3.1 Calibrate Automatically ..................18 5.3.2 Calibrate Manually ....................19 5.3.3 Verify the Calibration Result ................20 5.4 Set Rules ......................... 20 5.5 Advanced Configuration ....................22 Chapter 6 Event and Alarm......................23 6.1 Set Motion Detection ...................... 23 6.1.1 Normal Mode .......................
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Thermal Network Camera User Manual 8.1.7 Operate Wiper ..................... 35 8.1.8 Lens Initialization ....................36 8.1.9 Auxiliary Focus ..................... 36 8.2 Set Transmission Parameters ..................36 Chapter 9 Video and Audio ......................38 9.1 Video Settings ......................... 38 9.1.1 Stream Type ......................38 9.1.2 Video Type ......................
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Thermal Network Camera User Manual 9.4 Set Privacy Mask ......................46 9.5 Overlay Picture ....................... 46 9.6 Set Manual DPC (Defective Pixel Correction) ..............47 Chapter 10 Video Recording and Picture Capture ................ 48 10.1 Storage Settings ......................48 10.1.1 Set Memory Card ....................48 10.1.2 Set NAS .......................
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Thermal Network Camera User Manual 11.8.3 Access Camera via Hik-Connect ................61 11.9 Set ISUP ......................... 62 11.10 Set Open Network Video Interface ................63 11.11 Set Alarm Host ......................63 11.12 Set Alarm Server ......................63 11.13 Set Network Service ....................64 11.14 Set SRTP ........................
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Thermal Network Camera User Manual 12.13.8 Set QoS ......................74 12.13.9 Set IEEE 802.1X ....................74 12.14 User and Account ......................74 12.14.1 Set User Account and Permission ..............74 Chapter 13 Appendix ........................76 13.1 Common Material Emissivity Reference ............... 76 13.2 Device Command ......................
Thermal Network Camera User Manual Chapter 1 Overview 1.1 Brief Description Thermal network camera equipped with built-in GPU which supports intelligent perimeter protection algorithm, can realize high-precision VCA detection and real-time alarm. It is applied to perimeter protection and fire-prevention purposes in critical infrastructures such as community, villa, construction site, factory, 4S stores, and so on.
2.1 Activate the Device via SADP Search and activate the online devices via SADP software. Before You Start Access www.hikvision.com to get SADP software to install. Steps 1. Connect the device to network using the network cable. 2. Run SADP software to search the online devices.
Thermal Network Camera User Manual Note The default IP address of the device is 192.168.1.64. You can set the IP address of the PC from 192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of the PC to 192.168.1.100. 3.
Thermal Network Camera User Manual Operating System Web Browser Operation plug-in installation is not required. Display and operation of certain functions are restricted. For example, Playback and Picture are not available. For detailed restricted function, refer to the actual device. Plug-in installation is not required.
Thermal Network Camera User Manual Chapter 3 Temperature Measurement When you enable this function, the device measures the actual temperature of the scene. It alarms when temperature exceeds the temperature threshold value. 3.1 Notice This part introduces the notices of configuring temperature measurement function. ●...
Thermal Network Camera User Manual Note Please refer to the Quick Start Guide for detailed information of Installation part in the flow chart. 3.3 Automatic Thermography Configure the temperature measurement parameters and temperature measurement rules. The device can measure the actual temperature and output alarms when temperature exceeds the alarm threshold value.
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Thermal Network Camera User Manual Check to add original data on thermal view. Data Refresh Interval It means the refresh interval of temperature information. Unit Display temperature with Degree Celsius (°C)/Degree Fahrenheit (°F)/Degree Kelvin (K). Temperature Range Select the temperature measurement range. The device can adjust the temperature range automatically if you select Auto.
Thermal Network Camera User Manual Note The settings vary according to different camera models. Reflect Light Filter & Forklift Filter are mutually exclusive with VCA functions. The filtering status will be displayed on the lower right of the interface. 4. Click Save. 3.3.2 Set Normal Mode This function is used to measure the temperature of the whole scene and alarm.
Thermal Network Camera User Manual The maximum and minimum temperature will be displayed on the live view. Note Go to Image → VCA Rules Display to adjust the fonts size and the temperature colour of normal, alarm and pre-alarm. 3.3.3 Set Expert Mode Select the temperature measurement rules from Point, Line, or Area and configure parameters, the device alarms if the alarm rules are met.
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Thermal Network Camera User Manual 3. Configure the temperature measurement parameters. Emissivity Set the emissivity of the target. The emissivity of the surface of a material is its effectiveness in emitting energy as thermal radiation. Different objects have different emissivity. Refer to Common Material Emissivity Reference to search for the target emissivity.
Thermal Network Camera User Manual 3.3.5 Point Thermography Configure the temperature measurement rule and click any point in live view to monitor the temperature. Steps 1. Click in the live view and a cross cursor showed on the interface. 2. Drag the cross cursor to desired position. Go to Live View interface to view the temperature and rule of the point in thermal channel.
Thermal Network Camera User Manual 6. Click Save. 3.5 Manual Thermography After enable the manual thermography function of the device, you can click any position on the live view to show the real temperature. Steps 1. Go toConfiguration → Local and select Display Temperature Info. as Yes. 2.
Thermal Network Camera User Manual Chapter 4 Fire Source Detection The device will trigger and upload alarm when detect the fire source or smoking. Fire source detection includes fire source detection and smoking detection. It is applied to fire- prevention purposes in scenic region, forest, tunnel and so on. Note Not all models support the configurations below, take the actual product for reference.
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Thermal Network Camera User Manual 2. Check Locate Highest Temperature Point to display the position of highest temperature. Check Frame Fire Point to frame the fire source on live view. 3. Go to Configuration → Event → Smart Event, select Dynamic Fire Source Detection. 4.
Thermal Network Camera User Manual Chapter 5 Perimeter Protection The perimeter protection function is used to detect whether there is any target break the VCA rules. The optical camera will track the target or the device will alarm when the VCA rule is triggered.
Thermal Network Camera User Manual 5.2 Set VCA Parameters Steps 1. Go to Configuration → VCA → Basic Settings. Display VCA Info. on Stream Select to display target info and rule on stream, the information will be added to the video stream, and the overlay will be displayed if you get live view or play back by the VS Player.
Thermal Network Camera User Manual Note You can set a maximum of two decimal places. 4. Click to start calibration. Caution ● The auto calibration starts when the person is totally seen in live view, and ends when the person is in the endpoint. ●...
Thermal Network Camera User Manual 6. Optional: Click to delete the calibration line. 7. Click Save. Caution ● Separate 4 vertical lines in the optical-axis direction at the close site, middle and far site respectively. ● Separate 4 vertical lines at the left, middle and right of the image respectively. ●...
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Thermal Network Camera User Manual Intrusion If any target intrudes into the pre-defined region longer than the set duration, the alarm will be triggered. Region Entrance If any target enters the pre-defined region, the alarm will be triggered. Region Exiting If any target exits the pre-defined region, the alarm will be triggered.
Thermal Network Camera User Manual ● If your device is successfully calibrated, select Filter by Actual Size and the device will filter targets according to the calibration automatically. For the calibration instructions, see Calibration. ● If you fails to calibrate the device, you can use Filter by Pixel. Draw max size and min size rectangles to filter the target among human, vehicle, animal, and others.
Thermal Network Camera User Manual Chapter 6 Event and Alarm This part introduces the configuration of events. The device takes certain response to triggered alarm. Certain events may not be supported by certain device models. 6.1 Set Motion Detection It helps to detect the moving objects in the detection region and trigger the linkage actions. Steps 1.
Thermal Network Camera User Manual Figure 6-1 Set Rules Stop Drawing Stop drawing one area. Clear All Clear all the areas. 4. Optional: You can set the parameters of multiple areas by repeating the above steps. 6.1.2 Expert Mode You can configure the motion detection parameters of day/night switch according to the actual needs.
Thermal Network Camera User Manual 3. Select an Area and click Draw Area. Click and drag the mouse on the live video, then release the mouse to finish drawing one area. Figure 6-2 Set Rules Stop Drawing Finish drawing one area. Clear All Delete all the areas.
Thermal Network Camera User Manual Figure 6-3 Set Video Tampering Area 5. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method. 6. Click Save. 6.3 Set Alarm Input Alarm signal from the external device triggers the corresponding actions of the current device. Before You Start Make sure the external alarm device is connected.
Thermal Network Camera User Manual 6.4 Set Exception Alarm Exception such as network disconnection can trigger the device to take corresponding action. Steps 1. Go to Configuration → Event → Basic Event → Exception. 2. Select Exception Type. HDD Full The HDD storage is full.
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Thermal Network Camera User Manual Sudden Decrease of Sound Intensity Detection Detect sudden decrease of sound intensity. Sensitivity is configurable. 3. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage methods. 4. Click Save. Note The function varies according to different models.
Thermal Network Camera User Manual Chapter 7 Arming Schedule and Alarm Linkage Arming schedule is a customized time period in which the device performs certain tasks. Alarm linkage is the response to the detected certain incident or target during the scheduled time. 7.1 Set Arming Schedule Set the valid time of the device tasks.
Thermal Network Camera User Manual Manual Alarm You can trigger an alarm output manually. Steps 1. Set the manual alarm parameters. Alarm Output No. Select the alarm output No. according to the alarm interface connected to the external alarm device. Alarm Name Edit a name for the alarm output.
Thermal Network Camera User Manual Refer to Set Memory Card for memory card storage configuration. 7.2.3 Send Email Check Send Email, and the device sends an email to the designated addresses with alarm information when an alarm event is detected. For email settings, refer to Set Email.
Thermal Network Camera User Manual well as the image captured when the alarm is triggered. Video Select the video channel and video duration as required. ● 0 s: It will not upload the video of the seletced channel. ● 3 s: Upload the video that is recorded about 1 s before and 2 s after the alarm is triggered.
Thermal Network Camera User Manual Note The function is only supported by certain device models. 7.2.7 Set Flashing Alarm Light Output Steps 1. Go to Configuration → Event → Basic Event → Flashing Alarm Light Output. 2. Select a White Light Mode. Mode Description Flashing...
Thermal Network Camera User Manual Chapter 8 Live View It introduces the live view parameters, function icons and transmission parameters settings. 8.1 Live View Parameters The supported functions vary depending on the model. 8.1.1 Window Proportion ● refers to the window size is 16 : 9. ●...
Thermal Network Camera User Manual – For VCA settings, see Fire Source Detection, Temperature Measurement, and Perimeter Protection. Note The function is only supported by certain models. 8.1.5 Lens Parameters Adjustment It is used to adjust the lens focus, zoom and iris. Zoom ●...
Thermal Network Camera User Manual Interval The interval between two secessive wiping actions. Auto Note Auto mode is only available for device that supports rain-sensing auto wiper. In auto mode, the wiper works when rain drops on the window. 8.1.8 Lens Initialization Lens initialization is used on the device equipped with motorized lens.
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Thermal Network Camera User Manual multicast address for them before selection. HTTP HTTP is suitable for the situation that the third-party needs to get the stream from the device. Play Performance Shortest Delay The device takes the real-time video image as the priority over the video fluency. Balanced The device ensures both the real-time video image and the fluency.
Thermal Network Camera User Manual Chapter 9 Video and Audio This part introduces the configuration of video and audio related parameters. 9.1 Video Settings This part introduces the settings of video parameters, such as, stream type, video encoding, and resolution. Go to setting page: Configuration →...
Thermal Network Camera User Manual It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The compression speed is fast, but mosaic may occur on the image. Variable Bitrate It means that the device automatically adjust the bitrate under the set Max. Bitrate. The compression speed is slower than that of the constant bitrate.
Thermal Network Camera User Manual technology is used. Images in a MJPEG format is compressed as individual JPEG images. Profile This function means that under the same bitrate, the more complex the profile is, the higher the quality of the image is, and the requirement for network bandwidth is also higher. I-Frame Interval I-frame interval defines the number of frames between 2 I-frames.
Thermal Network Camera User Manual 9.1.10 Audio Settings It is a function to set audio parameters such as audio encoding, environment noise filtering. Go to the audio settings page: Configuration → Video/Audio → Audio. Audio Encoding Select the audio encoding compression of the audio. Audio Input Note ●...
Thermal Network Camera User Manual 3. Click , disable the two-way audio function. 9.1.12 Set ROI ROI (Region of Interest) encoding helps to assign more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background information is less focused. Before You Start Please check the video coding type.
Thermal Network Camera User Manual Click Correct to optimize the image once. Note It is a normal phenomenon that short video freezing might occur during the process of Manual Correction. Thermal AGC Mode Choose the AGC mode according to different scenes to balance and improve the image quality. ●...
Thermal Network Camera User Manual 9.2.4 Set Target Color You can set the color of the targets in different temperature ranges to identify the target quickly. Steps 1. Go to Configuration → Image → Display Settings. 2. Click Image Enhancement, select Palette as White Hot or Black Hot. 3.
Thermal Network Camera User Manual more detailed and clear. Steps 1. Go to Configuration → Image → Display Settings → Image Enhancement. 2. Select the area of regional image enhancement. You can select OFF to disable this function, or select Custom Area to draw a desired area. A red rectangle shows on the display, in which the image quality is improved.
Thermal Network Camera User Manual Character Set Select character set for displayed information. If Korean is required to displayed on screen, select EUC-KR. Otherwise, select GBK. Displayed Information Set camera name, date, week, and their related display format. Text Overlay Set customized overlay text on image.
Thermal Network Camera User Manual Steps 1. Go to picture overlay setting page: Configuration → Image → Picture Overlay. 2. Click Browse to select a picture, and click Upload. The picture with a red rectangle will appear in live view after successfully uploading. 3.
Thermal Network Camera User Manual Chapter 10 Video Recording and Picture Capture This part introduces the operations of capturing video clips and snapshots, playback, and downloading captured files. 10.1 Storage Settings This part introduces the configuration of several common storage paths. 10.1.1 Set Memory Card If you choose to store the files to memory card, make sure you insert and format the memory card in advance.
Thermal Network Camera User Manual The saving path of network disk files. Mounting Type Select file system protocol according to the operation system. Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is selected. 3.
Thermal Network Camera User Manual directly from the cloud for picture and analysis. The function is only supported by certain models. Steps Caution If the cloud storage is enabled, the pictures are stored in the cloud video manager firstly. 1. Go to Configuration → Storage → Storage Management → Cloud Storage. 2.
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Thermal Network Camera User Manual Steps Note The function varies according to different models. 1. Go to Configuration → Storage → Schedule Settings → Record Schedule. 2. Check Enable. 3. Select a record type. Note The record type is vary according to different models. Continuous The video will be recorded continuously according to the schedule.
Thermal Network Camera User Manual Stream Type Select the stream type for recording. Note When you select the stream type with higher bitrate, the actual time of the pre-record and post-record may be less than the set value. Recording Expiration The recordings are deleted when they exceed the expired time.
Thermal Network Camera User Manual 10.3 Capture Configuration The device can capture the pictures manually or automatically and save them in configured saving path. You can view and download the snapshots. 10.3.1 Capture Automatically This function can capture pictures automatically during configured time periods. Before You Start If event-triggered capture is required, you should configure related linkage methods in event settings.
Thermal Network Camera User Manual 10.3.3 View and Download Picture You can search, view and download the pictures stored in the local storage or network storage. Steps 1. Click Picture. 2. Set search condition and click Search. The matched pictures showed in the file list. 3.
Thermal Network Camera User Manual Chapter 11 Network Settings 11.1 TCP/IP TCP/IP settings must be properly configured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting to each other. Go to Configuration →...
Thermal Network Camera User Manual Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required information. It stands for maximum transmission unit. It is the size of the largest protocol data unit that can be communicated in a single network layer transaction. The valid value range of MTU is 1280 to 1500.
Thermal Network Camera User Manual to ensure the secure access. WebSocket Port TCP-based full-duplex communication protocol port for plug-in free preview. WebSockets Port TCP-based full-duplex communication protocol port for plug-in free preview. Certificate verification is required to ensure the secure access. Note ●...
Thermal Network Camera User Manual Note UPnP™ function on the router should be enabled at the same time. 11.3.2 Set Manual Port Mapping Steps 1. Check Enable UPnP™, and choose a friendly name for the device, or you can use the default name.
Thermal Network Camera User Manual device information via SNMP port. Steps 1. Go to the settings page: Configuration → Network → Advanced Settings → SNMP. 2. Check Enable SNMPv1, Enable SNMP v2c or Enable SNMPv3. Note The SNMP version you select should be the same as that of the SNMP software. And you also need to use the different version according to the security level required.
Thermal Network Camera User Manual 11.7 Access to Device via PPPoE Dial Up Connection This device supports the PPPoE auto dial-up function. The device gets a public IP address by ADSL dial-up after the device is connected to a modem. You need to configure the PPPoE parameters of the device.
Thermal Network Camera User Manual 11.8.1 Enable Hik-Connect Service via Web Browser Follow the following steps to enable Hik-Connect Service via Web Browser. Before You Start You need to activate the camera before enabling the service. Steps 1. Access the camera via web browser. 2.
1. Get and install Hik-Connect application by the following ways. Visit https://appstore.hikvision.com to download the application according to your mobile phone system.Visit the official site of our company. Then go to Support → Hikvision App Store.Scan the QR code below to download the application.
Thermal Network Camera User Manual Register status turns to Online when the function is correctly set. 11.10 Set Open Network Video Interface If you need to access the device through Open Network Video Interface protocol, you can configure the user settings to enhance the network security. Steps 1.
Thermal Network Camera User Manual 4. Click Test to check if the IP or host is available. 5. Click Save. 11.13 Set Network Service You can control the ON/OFF status of certain protocol as desired. Steps Note This function varies according to different models. 1.
Thermal Network Camera User Manual Chapter 12 System and Security It introduces system maintenance, system settings and security management, and explains how to configure relevant parameters. 12.1 View Device Information You can view device information, such as Device No., Model, Serial No. and Firmware Version. Enter Configuration →...
Thermal Network Camera User Manual 12.4 Export Diagnose Information Diagnose information includes running log, system information, hardware information. Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Diagnose Information to export diagnose information of the device. 12.5 Reboot You can reboot the device via browser.
Thermal Network Camera User Manual Firmware Locate the exact path of the upgrade file. Firmware Directory Locate the directory which the upgrade file belongs to. 3. Click Browse to select the upgrade file. 4. Click Upgrade. 12.8 View Open Source Software License Go to Configuration →...
Thermal Network Camera User Manual Note Server Address is NTP server IP address. 5. Click Test to test server connection. 6. Click Save. 12.9.3 Set DST If the region where the device is located adopts Daylight Saving Time (DST), you can set this function.
Thermal Network Camera User Manual Note You should keep the parameters of the device and the computer or terminal all the same. 3. Click Save. 12.12 Set Same Unit Set the same temperature unit and distance unit. When you enable this function, the unit cannot be configured separately in other setting pages Steps 1.
Thermal Network Camera User Manual 12.13.2 Security Audit Log The security audit logs refer to the security operation logs. You can search and analyze the security log files of the device so as to find out the illegal intrusion and troubleshoot the security events. Security audit logs can be saved on device internal storage.
Thermal Network Camera User Manual 5. Click Save. 12.13.4 Certificate Management It helps to manage the server/client certificates and CA certificate. Note The function is only supported by certain device models. Create Self-signed Certificate Steps 1. Click Create Self-signed Certificate. 2.
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Thermal Network Camera User Manual 7. Optional: Click Export to export the certificate, or click Delete to delete the certificate to recreate a certificate, or click Certificate Properties to view the certificate details. Note ● Up to 16 certificates are allowed. ●...
Thermal Network Camera User Manual Enable Certificate Expiration Alarm Steps 1. Check Enable Certificate Expiration Alarm. If enabled, you will receive an email or the camera links to the surveillance center that the certificate will expire soon, or is expired or abnormal. 2.
Thermal Network Camera User Manual Note ● Complete certificate management before selecting server certificate. Refer to for detailed information. ● If the function is abnormal, check if the selected certificate is abnormal in Certificate Management. 5. Click Save. 12.13.8 Set QoS QoS (Quality of Service) can help improve the network delay and network congestion by setting the priority of data sending.
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Thermal Network Camera User Manual different user levels. Caution To increase security of using the device on the network, please change the password of your account regularly. Changing the password every 3 months is recommended. If the device is used in high-risk environment, it is recommended that the password should be changed every month or week.
0.98 Hard Paperboard 0.90 White Paper 0.90 Water 0.96 13.2 Device Command Scan the following QR code to get device common serial port commands. Note that the command list contains the commonly used serial port commands for Hikvision thermal cameras.
Thermal Network Camera User Manual 13.3 Device Communication Matrix Scan the following QR code to get device communication matrix. Note that the matrix contains all communication ports of Hikvision thermal cameras. 13.4 FAQ Scan the following QR code to get device common FAQ.
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