ABB DSQC1016 Manual page 103

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Retrieving Status Information
Retrieving Memory Information
How to save the logs in PC
Product manual - Connected Services
3HAC060439-001 Revision: E
1 Click Diagnostic.
2 Select Status tab.
3 Click Status under System Info.
4 Take a screenshot of the page and send the same to support.
1 Click Diagnostic.
2 Select Status tab.
3 Click Memory under System Info.
4 Take a screenshot of the page and send the same to support.
1 Select Support Files tab.
2 Select the file you wish to download.
3 Right click the file and select Save target as....
4 Save the file to any desired location of your choice.
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6 Troubleshooting
6.2.2 Support by Service Box
Continued
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103