ABB DSQC1016 Manual page 142

7 Remote Access
7.7 Additional configuration procedures
Continued
Once a Remote Access user is created, send the following credentials of the new
user is available to the remote technician.
The remote technician can use these credentials for Remote Access.
Creating a remote session by remote technician
The remote technician after receiving the credentials and information for Remote
Access connection runs eCatcher on a remote PC and performs the Remote access
connection to access the local equipments.
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142
The user is created and added to the Users list.
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• The account (for example, ABBRSA).
• The username (for example, techRSA).
• The password (for example, 645h749h@f).
• The box name to connect to (for example, RSA-BOX-0821-0002-56).
1 Go to www.talk2m.com, download the eCatcher application, and install it.
2 Launch the eCatcher application and login with the Remote Access User
credentials.
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Product manual - Connected Services
3HAC060439-001 Revision: E