ABB DSQC1016 Manual page 58

4 Service Box configuration
4.1 General Configuration
Continued
The following table shows the available options in Information Menu page:
Menu
Home
Diagnostic
Support Information
Support Files
Log off
Configuration Menu >>
Configuration Menu
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The following table shows the available options in Configuration Menu page:
Menu
User Setup
Connection Setup
Local Setup
Connection Status
Log off
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Note
The information available on the Information Menu pages are for advanced
support. In case of a problem, save all logs as a file for ABB Support.
1 Click Information Menu and select Support Files.
2 Right-click AllLogs.txt and select Save Target As to save the logs in a file.
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Description
To view the current user session
To view the status and logs.
• Event log - contains global historical logs
• Status - information about System Counters, I/O Servers
Counters, System info and so on.
• Scheduled Actions - list of HTTP/FTP commands and
status
• Real Time Logs - detailed logs of the current session
To view support information.
• Connection status, Modem status, Switch status
• Box memory
• Time, date, and RobotWare version
• User Disk information
• Connection mode and so on.
To extract information and logs as text files.
• AllLogs.txt
• HistoricalEvents.txt
• SystemStatus.txt
• ScheduledStatus.txt
• RealTimeEvents.txt
• VPNWizard.txt
• SupportInformation.txt
To log off the Network Service Box web pages
To switch to the Configuration Menu page
Description
To configure the user login/password, to reset to default or
factory configuration and define features/restrictions.
To setup the external connectivity
To setup local network configuration
To view VPN Authentication status
To log off the Service Box web pages
Product manual - Connected Services
3HAC060439-001 Revision: E