Having Trouble Upgrading Your Digidot C4 License; Offline Upgrade; Account - DiGidot C4 Extended Manual

Having trouble upgrading your DiGidot C4 license?

Detailed updating instructions can be found on our website.
You will need your device QR code or the MAC-Address, serial number and your customer/company
details for the upgrade procedure.
Having trouble upgrading your DiGidot C4? Please contact us at support@digidot.eu.
NOTE: If an immediate upgrade is required, please choose Credit Card, PayPal, iDeal, SOFORT
Banking or Bank contact during the upgrade check out process. Other payment options will
take a few days to process after the payment was completed and will therefore delay the
upgrade.

Offline upgrade

The DiGidot C4 can be upgraded at any time, even when it doesn't have internet connection.
In order to upgrade your device(s) follow these steps:
0. Write down the MAC Addresses and serial number, listed on the product label.
1. Visit our website
2. Login to your account or create an account on our website.
3. Go to 'My devices' and select the devices based on MAC Addresses that you want to upgrade.
If you have not yet added your devices to your DiGidot account, you can enter the MAC
Address and Serial Number or Product Key and click the 'Add device' button or the 'Scan QR
Code' button if your device has an on-board camera.
Another option is to use your smart device on camera mode, photograph the QR code on the
DiGidot C4 device label and follow the link to our website.
4. Then select an upgrade option for your device. Then complete the checkout.
5. After the payment is done, you can view your device at the 'my devices' page again and
download the license key. Or copy the license key from the attachment from the 'license key'
e-mail.
6. Open the file and copy the license key text.
7. Go to the DiGidot C4 interface and go to settings > license. Then toggle the option for the
offline upgrade. A text field will appear. Paste the license key in the field and then click
'upgrade'.

Account

Home > Settings > Account
This page allows to create accounts by enabling the accounts option. A popup will appear to create
an 'admin' account. These login credentials will be asked if you log in to the DiGidot C4.
After the 'admin' account is created, it's possible to create accounts with different access levels.
This can be used to restrict access to some parts of the interface for some users. A user for
example may only playback scenes and playlists. When a user (with 'user' rights) logs in, the user
will automatically be redirected to the scene page.
C4 Manual
www.digidot.eu on a computer or smart device with internet connection.
Version 2.2.0 62-78