Virtual Extensions - NEC SL2100 Features And Specifications Manual

ISSUE 1.0
Description
Virtual Extensions are available software extensions in the SL2100. A Virtual Extension assigned to a
line key, can appear and ring on an individual station or multiple stations and be used for outbound
access.
Up to 50 VE keys are provided.
Conditions
• More than 17 IP Multiline Terminals are not recommended when the same Virtual Extension Keys
are assigned to each IP Multiline Terminal.
• The 50 available ports/Extensions are assigned on a per extension basis for Virtual Extension key
mode.
• The 50 available ports/Extensions are assigned per extension for CAR key mode or Virtual
Extension key mode.
• More than one extension can share a Virtual Extension key.
• An extension can have more than one Virtual Extension key assigned.
Assigning a Virtual Extension key of the extension the key is assigned on is not supported.
• Up to 32 incoming calls can be queued to busy Virtual Extension key.
• You cannot have a CAR key and Virtual Extension on the same telephone.
• Virtual Extensions do not support the following features:
- Barge-In
- Conference
- Conference, Voice Call/Privacy Release
- Reverse Voice Over
- Tone Override
- Voice Over
• When a valid system station calls a Virtual Extension appearing on another station, Voice and MW
softkeys appear in the display of the calling station, but they do not operate.
• When talking on a Virtual Extension you can mute the handset.
• Incoming calls to a virtual extension that appear on stations that are used with the CTI applications,
PC Assistant, or PC Attendant, do not show up as a second call in the CTI application.
• If multiple CAR/SIE/VE keys are ringing on a station at the same time, the CAR/SIE/VE key on the
lowest Line Key is answered first.
• Virtual Extension Keys assigned as code
Keys.
• Busy Virtual Extensions cannot be Tone overridden.
• Class of service feature PRG 20-11-20: No Call Back (transfer recall disable) is not supported for
calls from a physical extension to a virtual extension.
• When a call is parked from a virtual extension, the virtual extension is released.
• When parking a call from a virtual extension, PRG 15-02-21 and PRG 15-18-01 must be set to 1.
• Park Group assignment is by terminal extension, not the virtual extension.
• When a call parked from a virtual extension recalls, it will ring the terminal where the virtual
extension is programmed to, not the virtual extension key.
Features and Specifications Manual

Virtual Extensions

03 do not support Voice Mail Message Indication on Line
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SL2100
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1-879