Figure 1-2 Left Cursor Key Operation Flow Chart - NEC SL2100 Features And Specifications Manual

SL2100
Cursor Key Operation (When set PRG 15-02-60: 1 or 2)
Pressing the Left Cursor key displays the Received Call History.
Caller ID Digits to Voice Mail
C
A Caller ID trunk can send Remote Log-On Protocol with Caller ID digits to the voice mail. When a
trunk 001 receives the Caller ID as 12345, the protocol becomes
Outputting Caller ID Data
The system includes the Caller ID data on the SMDR report. The report provides the incoming call DN
in the DIALED NUMBER field. The CLASS field shows PIN (just like all other incoming calls).
Caller ID data can also output to a PC or other type of computer through the 1st Party TAPI driver.
This allows for off-line database lookups. In a customer service department, for example, the computer
could search for a caller's records and display their account status even before a customer service
representative picked up the telephone.
Display Reason for No Caller ID Information
With Caller ID enabled, the system provides information for analog calls that do not detect the Caller
ID information. If the Caller ID information is restricted, the telephone display shows PRIVATE. If the
system cannot provide Caller ID information because Telco information is not detected, the display
shows NO CALLER INFO.
Option to Enable Caller ID Name for SLT
System programming provides an option for Single Line Terminals to display Caller ID.
Caller ID Sender Queuing Added
The SL2100 system can provide Caller ID (calling party number) to a Single Line Terminal with a
display.
The system can queue incoming calls to the Single Line Terminal if the system Caller ID sender
resources are busy. Refer to PRG 20-19-05 in the SL2100 Programming Manual.
If the Single Line Terminal user lifts their handset while an incoming call is waiting in queue, they hear
silence (no dial tone) and cannot dial out. When the Single Line Terminal user goes back on-hook, the
system immediately sends the queued call to the Single Line Terminal without Caller ID.
Option Available for FSK or DTMF Type for Single Line Terminal
An option (PRG 15-03-11) is available for the Caller ID which allows you to select either FSK or DTMF
as the Caller ID type to be received by a Single Line Terminal.
Option Available for FSK or DTMF Type from Analog Trunk
An option (PRG 14-02-16) is available for the Caller ID which allows you to select the type of Caller ID
signal from an analog trunk - FSK or DTMF.
1-150
Redial Menu
= Press Left Cursor key
Incoming
History
Once the LEFT key is pressed, the Right Cursor
key can be used to switch between the Redial
and Incoming History menus.

Figure 1-2 Left Cursor Key Operation Flow Chart

60001 12345 .
*** * *
ISSUE 1.0
Caller ID