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The SL2100
Quick Install Guide:
InMail Voicemail
www.nec-enterprise.com

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   Summary of Contents for NEC SL2100

  • Page 1

    The SL2100 Quick Install Guide: InMail Voicemail www.nec-enterprise.com...

  • Page 2

    This guide explains the installation, configuration and operation of the SL2100 Telephone System including the exchange line and telephone connections. Further information is available on BusinessNet. Please keep all information supplied for future reference. Regulatory Notice. Refer to the Declaration of Conformity shown in the SL2100 Hardware Manual Warning: This is a class A product.

  • Page 3: Table Of Contents

    Backup & Restore of Messages ........................27 Replace Built in InMail Message Prompt ......................27 Adding the SD card to an existing system .......................28 Upgrading from an SDVMS to an SDVML card ....................28 10 – Security ................................29 Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 4: What Is Sl2100 Inmail

    The quantity of answer/recording channels can be increased from 4 to 16 by adding the IP7WW-EXIFB-C1 daughter card to the CPU. This guide explains the setup required for the most common InMail functions and it is assumed you have a knowledge of the SL2100 system and configuration using PCPro. Parts available for SL2100 IP7WW-4KSU-C1...

  • Page 5: Overview Of Inmail Voicemail Available For Each Cpu Card

    SL2100 InMail Overview of InMail voicemail available for each CPU card There are two CPU cards available for the SL2100, either card will support InMail.  the CPU-C1-A has 2hour InMail built in  the CPU-C1 card requires an SD card adding to provide InMail.

  • Page 6: Hardware Installation

    The CPU-C1 card does not have built in InMail and must have one of the SD cards installed to provide InMail. CPU-C1-A The InMail system is in-built on the SL2100 CPU-C1-A card. It is possible to increase the storage capacity of the SL2100 InMail system by adding an SD card.

  • Page 7: Use Pcpro To Configure Inmail

    3 – Use PCPro to Configure InMail PCPro Initial Setup Wizard If you have used the Initial Setup Wizard to configure the SL2100, then the mailboxes are automatically adjusted to suit your chosen extension range. You can check the InMail configuration within PCPro.

  • Page 8: Group Mailbox Configuration

    If a Department group is not used, then you can create a Virtual Extension. Sometimes a Virtual Extension is created for the single purpose of creating a group mailbox for shared use or for Auto Attendant operation. Group Mailbox number Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 9: Using A Group Mailbox For Auto Attendant Operation

    Assign the Dialling Options to the Call Routing Mailbox – these will be the digits dialled by the incoming trunks callers.  Record the Auto Attendant greeting for the Call Routing mailbox via an Administrator Mailbox (Instruction menu greeting) or upload a pre-recorded greeting via the Web interface. Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 10: Dialing Options

    The Next Call Routing Mailbox reference is used to link to a Dial Action Table through an association with a Call Routing Mailbox. You can see the Call Routing Mailbox configuration in VM Call Routing. Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 11

    Undefined (a message is given to the caller to say invalid option) Screened Transfer Supervised Transfer (managed by the voicemail) Unscreened Transfer Unsupervised Transfer (call is released when transfer is initiated) For more options press F1 for PCPro Help. Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 12: Routing An Isdn/sip Ddi Trunk To Voice Mail

    The digits after the @ define the mailbox, for example @552. You can still use Target1 as usual, for example to define the target to route to extension 206 and when reaching voicemail to use mailbox 552 enter: 206@552. Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 13: Routing An Analogue Trunk To Voice Mail

    Analogue trunks require additional steps to be configured to control which mailbox the call will be routed to. Use Quick Install >Analogue Trunks >Analogue Trunk Features to select an Answer table. The default Answer table is 1. Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 14

    Group Mailbox 1~32 Use a Group Mailbox The Mailbox number is associated with the Voicemail Setup tables. Group Mailbox number must already be defined – see the Group Mailbox Configuration section Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 15: Using The Web Interface To Upload And Download Messages & Greetings

    You can use the web interface to upload and download greetings for the InMail voice mail system. To access the web interface you need to enter the IP address of the SL2100 into the address bar of your internet browser.

  • Page 16: Call Routing Mailbox

    Using the Web Interface Call Routing Mailbox When you see the SL2100 Web Programming interface, enter user1 in the User Name, and the password (default 1111). Passwords are setup in PCPro Easy Edit-Advanced Items-User Pro-Extension Password (CMD90-02). Select the VRS Icon...

  • Page 17: Toll Restriction For Voice Mail Ports

    You should ensure that the customer’s system is secure from Toll Fraud The voice mail utilises telephone extension ports on the SL2100 system. It is recommended to apply toll restriction to these ports in case a subscriber mailbox password is compromised, it is recommended that the voice mail cannot be allowed to make external calls.

  • Page 18: Using Voicemail

    Enter the mailbox number you want to access  Enter the passcode if required From an SL2100 telephone that has a Programmable Function key set as Voice Mail for the other mailbox number Function key code 77 – InMail Voice Mail ...

  • Page 19: Accessing An Administrator Mailbox

    The active greeting can be changed at any time by logging into the station mailbox. Tip – a unique mailbox security code can be setup for any group or station mailbox that’s used for Auto Attendant to restrict access to the saved messages. Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 20: Programmable Functions Keys For Inmail Mailboxes

    Own mailbox = the station mailbox of the telephone b. Other mailbox = scroll through all available mailboxes configured c. VM Forward = FWD to own mailbox / FWD to other mailbox 5. Press centre cursor key to Save Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 21

    Setting Programmable Function keys with PCPro It is possible to program function keys on the SL2100 handsets to monitor different mailboxes. This can be useful for example if you have a group mailbox shared between many users, or have an assistant or colleague who needs to monitor a different mailbox.

  • Page 22: Forwarding Your Calls To Voice Mail

    848 0 = Cancel the forward Function Key In Function Keys Multi-Assign you can program a call forward function key. A different key function exists for each type of call forward. Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 23

    Choose the condition for your call >All Calls forward Both Ring All Calls >Cancel Choose the type of calls affected Internal & External All Calls Choose the forward target, in this >Voicemail case select Voicemail Contacts Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 24: Conversation Recording

    The maximum recording duration is set by PCPro (47-01-03), default is 120 seconds. Recordings are saved as a new message in the user’s mailbox. Refer to the SL2100 InMail Manual-Live Record feature for full details. Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 25: Additional Information

    If voicemail to e-mail is available consider automatically deleting the message once the mail has been sent. Easy Edit- Voicemail-InMail-InMail Mailboxes-InMail Mailbox Options. Default = No change (leave as a new message). PCPro Cards view or Chassis view will show if the SDVMS/SDVML card is installed. Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 26: Inmail Channels

    If the file size is more than 1Mbyte only notification e-mail (without attachment) will be sent. Refer to the SL2100 Licensing Manual for details of activating licenses on the LMS license server and loading the activated license to the SL2100.

  • Page 27: Mailbox Specifications

    SL InMail Media Utility Available to download from the Software Database on BusinessNet. Version 2.5 or later will support SL2100 SDVMS/SDVML cards and will allow the backup and restore of all InMail messages and prompts to your PC. It cannot be used for the built in InMail available with the CPU-C1-A card, refer to WebPro for details.

  • Page 28: Adding The Sd Card To An Existing System

    Upgrading from an SDVMS to an SDVML card PCPro PCPro’s SD Card Copy function will copy the contents of an SDVMS to an SDVML when upgrading from SDVMS to SDVML card. Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 29: Security

    Trunk to Trunk Transfer / Call Forward External Do not allow these unless the customer requests the feature, ensure you setup adequate toll restriction to prevent toll fraud. Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

  • Page 30

    User Pro (if used)  DIM Access (if enabled for maintenance) To edit the passwords using PCPro: Search for password within the System Data and Easy Edit areas: 90-02=PCPro‘s password Select Advanced level Quick Install Guide – SL2100 InMail Voicemail rev 1.2...

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