Selecting A Personal Status - Toshiba Strata CS User Manual

Selecting a personal status______________________________

8-6
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Icon Status
Notes:
You can sign in by selecting either Available or
n
Available (Queue Only).
You can sign out by selecting any status other than Available,
n
Available (Queue Only), or On Break.
This section explains how to select a personal status:
In the Client
n
On the phone
n
Selecting a personal status in the Client
Use any of the following methods to select a personal status in the Client:
Click the Personal Status button on the status bar, and then choose a
n
status.
Choose
Tools > Personal Status
n
In the Personal Status view, select a status and then choose
n
.
as Active
You can configure a particular personal status to automatically open the Active
Settings dialog box whenever you select that personal status. Doing this makes it
easier for you to change your call forwarding or greeting each time that you select
that personal status. For example, you may want to specify a different forwarding
number every time you select the "Out of the Office" personal status. For more
information, see "Personal status and your active settings" on page 8-10.
Selecting a personal status on the phone
You can select a personal status on the phone in the following ways:
Log in and press
n
page 5-7.
For call center agent statuses, pick up the phone and press
n
Use these quick commands to sign in and out and go on break. See
"Signing in, signing out, and taking breaks" on page 17-3.
Description
and then choose a status.
. See "Selecting a personal status on the phone" on
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Actions > Set
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