Personal Status - Toshiba STRATA CS Communication Server Release 6 Quick Reference Manual

Personal Status

Personal statuses such as Available, In a Meeting, or On Vacation,
displays your location and availability to your coworkers. You can
see other users' personal statuses and they can see yours, making it
easy to tell at a glance whether someone is available to take a call.
Personal status also can determine how your incoming calls are
handled. You can use personal status as a quick way to send calls
directly to voice mail, play a specific voice mail greeting, or
forward your calls.
Changing Your Personal Status
Your current personal status is always visible on the ViewPoint
status bar.
³ To change your personal status
³
In ViewPoint, click
status
...or
Using the phone, log in and press
Predefined Statuses
The following statuses are predefined in Strata CS:
• Available. Indicates that you are at your desk and ready to
receive calls.
• Do Not Disturb. Sends your incoming calls directly to voice
mail without ringing your phone.
• In a Meeting / Out of the Office / On Vacation. Same as DND,
and tells people where you are.
• Agent Status (for Call Center Agents only). Indicates whether
they are taking queue calls.
³
To edit a personal status, double-click it in the ViewPoint's
Personal Statuses view.
Custom Personal Statuses
You can create custom personal statuses, for example, a status
called "Working From Home" that forwards calls to your home
phone.
³
To create a custom personal status choose File > New >
Personal Status.
Strata CS Quick Reference Guide 04/04
and choose another personal

.
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