Toshiba Strata CS User Manual page 237

,
Notes pane
13-6
,
returning a call in
13-6
returning call using speed dial
taking notes on an entry
Call Monitor view
adding Extensions view to
announce caller feature
associating a call with a contact
,
blind transfer
10-9
,
choosing commands
,
columns
10-3
displaying automatically
drag-and-drop transferring
dragging and dropping calls
incoming calls
sending a call to voice mail
,
taking a call
10-6
transferring a call
using grab-and-hold on a call
listening to a voice message being left
,
muting a call
10-13
,
panes
10-4
,
parking a call
10-12
putting a call on hold
,
recording a call
10-11
,
sharing your calls
10-15
,
supervised transfer
10-9
,
tabs
10-4
tabs for call center agents
taking notes on a call
,
transferring a call
10-9
using hands-free answering
,
viewing shared calls
call parking
,
unparking
10-12
,
using the Client
10-12
call routing
forwarding calls. See call forwarding
,
to groups
14-13
using a routing list. See routing lists
,
call rules
16-2
,
and active settings
16-8
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BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
,
13-6
,
13-6
,
7-10
,
10-13
10-5
, ,
10-5 18-9
,
10-9
,
7-13
,
10-6
,
10-9
,
10-7
,
10-7
,
10-8
,
17-5
,
10-13
,
10-16
10-15
,
caller condition
16-2
,
creating
16-4
disabling temporarily
enabling or disabling
,
example
16-3
example of prioritizing
,
ignoring
16-10
nuisance caller example
,
schedule condition
16-2
,
setting priority
16-9
using "Taking calls" setting in
,
using greetings in
16-2
using personal status in
,
using routing list in
using Taking calls setting in
call screening. See verbal call screening
call wait button. See flash
call waiting
,
alert tone
4-3
,
customizing
18-5
disabled on outside phone
,
disabling
3-5
,
options
4-3
caller ID
associating with contact
contact identification errors, correcting
,
for call screening
4-2
including with pager notification
on call waiting
enabling in Client
visible in ringing-bell button
calling
another user by name
by returning a call from a voice message
entering account codes
from any Client view
from other contact management software
into TeleVantage from an outside phone
IP addresses
,
with the Client
11-6
,
with the phone
3-6
,
16-10
,
16-8
,
16-9
,
16-3
,
16-2
,
16-8
, ,
16-2 16-8
,
16-2 16-8
,
16-8
,
4-3
,
15-12
,
15-9
,
12-4
,
18-5
,
10-14
,
3-4
,
12-12
,
3-3
,
11-2
,
11-4
,
6-2
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