Parking A Call; Unparking A Call; Putting A Call On Silent Hold - Toshiba Strata CS User Manual

Toshiba communication server client user guide
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Parking a call

Unparking a call

Putting a call on silent hold

4-8
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
5.
Press
Flash #
on hold, and the parties already in it can continue to talk to each other.
6.
Dial another party and wait for an answer.
7.
Press
Flash 5
8.
Repeat steps 5-7 to add more parties to the conference call.
To create a conference call from separate calls
You can also create a conference call from separate, individual calls by pressing
.
Flash 5
When you hear the call waiting beep for an incoming call, you can conference that
call with your current call. After the call waiting beep, press
Notes:
Up to seven (7) parties can participate in a conference call.
n
You cannot conference two conference calls together.
n
When you hang up on an ongoing conference call, the conference
n
continues without you. The other participants can continue to talk, even if
you started the conference and your company is paying for the outgoing
calls used to create it. To terminate the call, each participant must hang up.
To create conference calls in the Client, see "Working with conference calls" on
page 11-8.
Parking a call lets you put a call on hold and pick it up at any Strata CS extension.
1.
Press
. Strata CS tells you the call's orbit number. Make a note
Flash 6
of it.
2.
Hang up.
1.
To retrieve a call, pick up any Strata CS extension and dial
2.
Enter the orbit number. You are connected to the parked call.
Press
to put a caller on "silent hold." In silent hold, you do not hear the
Flash 7
cycling menu prompts. The caller still hears hold music. Silent hold is useful for
headset or speakerphone users.
Press any key to resume the menu prompts. From there, you can return to the
caller by pressing
or
4
Flash
for a dial tone to start another call. The conference is put
to add the new call to the existing conference call.
.
S
TRATA
.
Flash 4
.
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CS C
U
G
LIENT
SER
UIDE

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