Keyboard Or Mouse Problems - IBM x iDataPlex dx340 Series Problem Determination And Service Manual

Keyboard or mouse problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing," on page 59 to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Symptom
All keyboard and mouse
problems.
Action
1. Make sure that the keyboard and mouse cables are securely connected.
2. If you are using a USB keyboard and mouse and they are connected to a USB
hub, disconnect the devices from the hub and connect them directly to the
system-board tray.
3. Replace the following components one at a time, in the order shown, restarting
the system-board tray each time:
a. Keyboard or mouse
b. (Trained service technician only) System-board tray
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Chapter 2. Diagnostics