IBM x iDataPlex dx340 Series Problem Determination And Service Manual page 59

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, "Parts listing," on page 59 to determine which components are customer replaceable units (CRU) and
which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained
service technician.
Message
number Component
201-902-xxx Memory
Test State
Memory Test Failed
Description Action
Test failure:
1. Turn off the system-board tray and
single-bit and
disconnect the chassis from the power
multi-bit error,
source.
failing bank x,
2. Reseat DIMM z.
failing DIMM z
3. Reconnect the chassis to the power
source and turn on the system-board
tray.
4. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
5. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the DSA event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, go to http://www.ibm.com/
support/docview.wss?uid=psg1
MIGR-4JTS2T and select your system
to display a matrix of available
firmware.
6. Run the test again.
7. Replace the failing DIMMs.
8. If the problem remains, collect the data
from the DSA event log and send it to
IBM Service. For information about
contacting and sending data to IBM
Service, see http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
CALL.
43
Chapter 2. Diagnostics