IBM x iDataPlex dx340 Series Problem Determination And Service Manual page 55

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, "Parts listing," on page 59 to determine which components are customer replaceable units (CRU) and
which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained
service technician.
Message
number Component
201-806-xxx Memory
201-807-xxx Memory
Test State
Memory Test Aborted
Memory Test Aborted
Description Action
Test canceled: the
1. Turn off and restart the system-board
memory controller
tray.
fast scrub
2. Run the test again.
operation was not
completed. 3. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the DSA event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, go to http://www.ibm.com/
support/docview.wss?uid=psg1
MIGR-4JTS2T and select your system
to display a matrix of available
firmware.
4. Run the test again.
5. If the problem remains, collect the data
from the DSA event log and send it to
IBM Service. For information about
contacting and sending data to IBM
Service, see http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
CALL.
Test canceled: the
1. Turn off and restart the system-board
memory controller
tray.
buffer free
2. Run the test again.
request failed.
3. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the DSA event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, go to http://www.ibm.com/
support/docview.wss?uid=psg1
MIGR-4JTS2T and select your system
to display a matrix of available
firmware.
4. Run the test again.
5. If the problem remains, collect the data
from the DSA event log and send it to
IBM Service. For information about
contacting and sending data to IBM
Service, see http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
CALL.
39
Chapter 2. Diagnostics