Cptrace Tool - Avaya CallPilot 600r Maintenance And Diagnostics

Using Avaya CallPilot® system utilities
Figure 13: Legend/Help tab

CPTrace Tool

CP Trace Tool is a utility used to gather trace statements from the Lightweight Directory Access
Protocol (LDAP) Directory Synchronization operation. CP Trace can also be used to gather
trace statements from the CallPilot Audio Player and My CallPilot, if these applications are
resident on the CallPilot server, The following procedure describes how to gather trace
statements from LDAP Directory Synchronization only.
To access CPTrace Tool
From the Windows desktop, click Start → Programs → CallPilot → System Utilities →
CPTrace Tool.
Result: The CPTrace window appears.
Run the Directory Synchronization operation. As Directory Synchronization runs,
statements appear in the CPTrace window. Save the contents of CPTrace by clicking
70 Avaya CallPilot® 600r Server Maintenance and Diagnostics December 2010