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Save As. Save the file with a filename: CPTrace.rtf. Avaya recommends that you e-
mail the CPTrace.rtf file to an Avaya support representative for analysis.
Backup Restore Tool
Use the CallPilot Backup and Restore Tool to backup and restore all critical data, including
messages and configuration information. This includes all data that can be obtained by running
the various archives. The operating system and CallPilot software are not backed up.
Refer to the CallPilot Software Administration and Maintenance Guide (NN44200-600) for
backup and restore procedures.
Avaya CallPilot® 600r Server Maintenance and Diagnostics
Backup Restore Tool
December 2010
71
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