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Monitoring multimedia hardware
Component
DSPs
(embedded on
MPB boards)
Multimedia
channels
Call channels
DS30X link
Note:
The MGate card and DS30X cable are replaceable. If you are having problems with the
DS30X link, determine if either one or both of these items are causing the problem and need
to be replaced.
Viewing component states
View a component state to determine the general condition of the component, including
whether the component is disabled or off duty. The component state is shown in the
Maintenance section of the Maintenance screen.
Component states
You can determine the state of a component by looking at the State box in the Maintenance
section of the GUI tool.
State
Active
Disabled
Idle
InTest
Loading
50
Avaya CallPilot® 600r Server Maintenance and Diagnostics
Start, stop? Courtesy stop?
Yes
No
Yes
Yes
Yes
Yes
Yes
No
The component is working and currently involved in processing
a call.
The diagnostic failed.
The component is working but not currently involved in
processing a call.
A diagnostic is running on the resource or device.
The component is starting, which takes it out of the Off Duty
state.
This state occurs quickly and is immediately followed by Idle.
Diagnostics
Replaceable?
available?
Yes
embedded: No
Yes
No
No
No
No
No
Description
December 2010
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