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Related Manuals for Avaya CallPilot 600r
Summary of Contents for Avaya CallPilot 600r
- Page 1 Avaya CallPilot® 600r Server Hardware Installation NN44200-307, 01.07 December 2010...
- Page 2 Product provided by Avaya including the selection, arrangement and While reasonable efforts have been made to ensure that the design of the content is owned either by Avaya or its licensors and is information in this document is complete and accurate at the time of protected by copyright and other intellectual property laws including the printing, Avaya assumes no liability for any errors.
- Page 3 Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required to take corrective action. Avaya CallPilot® 600r Server Hardware Installation December 2010...
- Page 4 Avaya CallPilot® 600r Server Hardware Installation December 2010...
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Page 5: Table Of Contents
Contents Chapter 1: Customer service....................7 Getting technical documentation........................7 Getting product training.............................7 Getting help from a distributor or reseller......................7 Getting technical support from the Avaya Web site..................8 Chapter 2: 600r server description..................9 In this chapter..............................9 Conventions for Warnings..........................9 Server features..............................10 Server dimensions............................10 Environmental specifications...........................11... - Page 6 Connecting the server to the ELAN subnet.....................34 To connect the server to the ELAN subnet (Meridian 1 or CS 1000 only)............35 What is next?..............................35 Connecting the server to the Avaya server subnet (optional).................35 Media Access Control address........................36 To connect the server to the Avaya server subnet..................36 What is next?..............................36...
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Page 7: Chapter 1: Customer Service
Chapter 1: Customer service Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go www.avaya.com or go to one of the pages listed in the following sections. Navigation • Getting technical documentation on page 7 •... -
Page 8: Getting Technical Support From The Avaya Web Site
Customer service Getting technical support from the Avaya Web site The easiest and most effective way to get technical support for Avaya products is from the Avaya Technical Support Web site at www.avaya.com/support. Avaya CallPilot® 600r Server Hardware Installation December 2010... -
Page 9: Chapter 2: 600R Server Description
Alerts you to situations where data can be lost or damaged, equipment can be damaged, actions can result in service interruption, and productive time can be lost. Avaya CallPilot® 600r Server Hardware Installation December 2010... -
Page 10: Server Features
1U form factor. The 600r utilizes current Intel P4 hyper-threading technology and proven, reliable SCSI hard-drive technology. Before you install your 600r server, Avaya recommends that you read this guide completely through. Ensure that Avaya CallPilot has the latest antivirus software. Do not install third-party antivirus software unless approved by Avaya. -
Page 11: Environmental Specifications
18" free-fall when packaged Front panel features The following diagram shows the front view of the server chassis with the bezel cover in place. When the bezel cover is removed, Drive Bay 1 is accessible. Avaya CallPilot® 600r Server Hardware Installation December 2010... - Page 12 Figure 1: Front panel The following diagram shows the front panel controls and status LEDs. For more information about the front panel controls and status LEDs, see CallPilot 600r Server Maintenance and Diagnostics (NN44200-703.) Figure 2: Front panel control switches and status LEDs...
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Page 13: Rear Panel Controls And Features
Note: Avaya provides only AC power supply. The server works with a DC-to-AC converter, however, you must ensure converter meets AC requirements as specified on label of power supply cover. To access the power supply cover, remove server cover. For more information... -
Page 14: Pci Riser Assembly
Figure 4: PCI riser assembly Network connectivity This section describes how the 600r server can be integrated into your network. The 600r can connect to legacy Meridian 1 (M1) and Avaya Communication Server 1000 (Avaya CS 1000) systems. Avaya CallPilot® 600r Server Hardware Installation... -
Page 15: Sample Network Setup: Meridian 1
• Option 51C • Option 61C • Options 81 and 81C The following diagram shows a CallPilot 600r server network setup with a Meridian 1 switch. Figure 5: Sample network setup with Meridian 1 Avaya CallPilot® 600r Server Hardware Installation... -
Page 16: Sample Network Setup: Communication Server 1000
600r server description Sample network setup: Communication Server 1000 The following diagram shows a CallPilot 600r server network setup with a CS 1000 system: Figure 6: Sample network setup with Communication Server 1000 In the previous diagram, the telephony LAN (TLAN) subnet provides IP connectivity between the CS 1000 system and the IP Phones. -
Page 17: Lan Connectivity
Engineering Guide (NN44200-200). • 10/100/1000Base-T Ethernet connectivity to the Avaya server subnet Avaya server subnet is a network set up by a customer for its data network. The Avaya server subnet is an optional connection that provides data connectivity among desktop and Web messaging clients, administrative PCs, and the CallPilot server. -
Page 18: Remote Access Connectivity
600r server and the Meridian 1 switch or CS 1000 system. The customer can supply a Ethernet switch or hub from third-party vendors or from Avaya. Because the Ethernet switch or hub is an external device, the Ethernet switch or hub requires an AC power source. - Page 19 1006r Server Hardware Installation Guide (NN44200-320) 600r Server Hardware Installation Guide (NN44200-307) 600r System Evaluation (NN44200-315) Configuration and Testing Guides Meridian 1 and CallPilot Server Configuration Guide (NN44200-302) T1/SMDI and CallPilot Server Configuration Guide (NN44200-303) Avaya CallPilot® 600r Server Hardware Installation December 2010...
- Page 20 Unified Messaging Wallet Card (NN44200-112) A-Style Command Comparison Card (NN44200-113) S-Style Command Comparison Card (NN44200-114) Menu Interface Quick Reference Card (NN44200-115) Alternate Command Interface Quick Reference Card (NN44200-116) Multimedia Messaging User Guide (NN44200-106) Avaya CallPilot® 600r Server Hardware Installation December 2010...
- Page 21 Desktop Messaging User Guide for Lotus Notes (NN44200-104) Desktop Messaging User Guide for Novell Groupwise (NN44200-105) Desktop Messaging User Guide for Internet Clients (NN44200-108) Desktop Messaging User Guide for My CallPilot (NN44200-109) Voice Forms Transcriber User Guide (NN44200-110) Avaya CallPilot® 600r Server Hardware Installation December 2010...
- Page 22 600r server description Avaya CallPilot® 600r Server Hardware Installation December 2010...
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Page 23: Chapter 3: Preparing For Installation
When you are finished, continue with the switch and server setup as described in the documentation for your switch: ® • Communication Server 1000 and Avaya CallPilot Server Configuration (NN44200-312) • Meridian 1 and Avaya CallPilot Server Configuration (NN44200-302) Installation checklist Step Description Check Review the "Installing the CallPilot server"... - Page 24 35). Note: If you are connecting the optional Avaya server subnet, do not connect until you ensure that CallPilot has the latest antivirus software. Do not install third-party antivirus software unless approved by Avaya. For information about the antivirus software...
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Page 25: Unpacking The 600R Server
4. Put all manuals, DVD/CD/CDRWs, operating system disks, and any disks for peripherals in a safe place. 5. Save all packing materials and cartons in case you must return any equipment to the carrier. Avaya CallPilot® 600r Server Hardware Installation December 2010... -
Page 26: What Is Next
6. Take note of any physical signs of damage. For example, check for loose piece parts and screws in the corners of the chassis. 7. If you notice damage to any of the parts in your server, contact your Avaya representative immediately. -
Page 27: To Replace The Server Cover
3. Slide the top cover back until it stops. What is next? Continue with the hardware installation, Installing the server and peripheral devices page 29. Or, for more information, see Installation overview on page 23. Avaya CallPilot® 600r Server Hardware Installation December 2010... - Page 28 Preparing for installation Avaya CallPilot® 600r Server Hardware Installation December 2010...
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Page 29: Chapter 4: Installing The Server And Peripheral Devices
61 cm (24 in.) between the mounting posts. Check the rack you are using and ensure that the Avaya supplied server rack rails are suitable for your specific installation requirements. For depths greater than 61 cm (24 in.), Avaya recommends that you purchase a third-party rack shelf that can safely hold up to 23 kg (50 lb.) -
Page 30: What Is Next
The DS30 cables that connect the NTRH40CA MPB96 board to the NTRB18DA MGate cards can be up to 600 m (1968 feet) long. With this cable you can place the server in a different building from the Meridian 1 switch or Avaya CS 1000 system. -
Page 31: To Connect The Mouse, Keyboard, And Monitor To The Server
3. Plug in the monitor connector (see diagram, label J). Tighten the screws on the connector. 4. Connect the power cord to the monitor and plug the other end into a wall receptacle or power bar. 5. Turn on the monitor. Avaya CallPilot® 600r Server Hardware Installation December 2010... -
Page 32: To Connect The Modem To The Server
Installing the server and peripheral devices To connect the modem to the server ® You require a modem to support remote dial-up access to the Avaya CallPilot server. With a modem, Avaya technical support can connect to your Avaya CallPilot server for troubleshooting purposes. - Page 33 Figure 8: SCSI tape drive with terminator 4. Install the SCSI tape drive terminator to the back of the SCSI tape drive, as shown in Figure 8, under the label Tape drive terminator. Avaya CallPilot® 600r Server Hardware Installation December 2010...
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Page 34: What Is Next
When system startup is complete, the tape drive is ready for use. What is next? Connect the server to the ELAN subnet and Avaya server subnet (if applicable). Note: Before you connect to the network, ensure that CallPilot has the latest antivirus software. -
Page 35: To Connect The Server To The Elan Subnet (Meridian 1 Or Cs 1000 Only)
37. Connecting the server to the Avaya server subnet (optional) This section provides instructions to connect the server to the Avaya server subnet. Note: The CLAN connection is optional. However, connection to an Avaya server subnet is required for support of desktop and Web messaging users, or administration by means of a Avaya CallPilot®... -
Page 36: Media Access Control Address
Note: When connecting the optional Avaya server subnet, do not connect to the network until you ensure that CallPilot has the latest antivirus software. Do not install third- party antivirus software unless approved by Avaya. For information about the antivirus software packages that are approved by Avaya for CallPilot, see Product Bulletin P-2007-0101-Global : CallPilot Support for Anti-Virus Applications. -
Page 37: Installing The Avaya Software Feature Dongle
Installing the Avaya software feature dongle The software feature key is a security device that stores the unique serial number of the server. The feature key is embedded in the Avaya software feature dongle that plugs in to a USB port on the rear panel. - Page 38 Figure 11: Installing the software feature key 3. Remove the front protection cover from the dongle. 4. Plug the dongle in to USB port 0, the bottom USB connector, on the rear panel of the server. Avaya CallPilot® 600r Server Hardware Installation December 2010...
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Page 39: What Is Next
What is next? Note: Due to system driver allocations, the dongle must be installed in USB port 0. What is next? Continue with Connecting the server to power on page 41. Avaya CallPilot® 600r Server Hardware Installation December 2010... - Page 40 Installing the server and peripheral devices Avaya CallPilot® 600r Server Hardware Installation December 2010...
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Page 41: Chapter 5: Connecting The Server To Power
Safety information Danger: Risk of electric shock Procedures involving electrical connections must be performed only by qualified personnel. Ensure that you obey all displayed warning notices on power equipment and connections. Avaya CallPilot® 600r Server Hardware Installation December 2010... -
Page 42: Locating The Power Supply Modules
(E). Note: Avaya provides only AC power supply. The server works with a DC-to-AC converter, however, you must ensure the converter meets AC requirements as specified on the label of the power supply cover. To access the power supply cover, remove the server cover. For... -
Page 43: Rack Power And Grounding
(not included.) • In rack-mount server installations where other equipment is also installed in the same rack, ensure that all equipment derives ground from the same service panel as Avaya CallPilot and the switch. Connecting the server to power... -
Page 44: To Connect The 600R Server To Power
CallPilot server. If this requirement is not met, power transients can cause personal injury, hardware failure, or both. For more information about single-point grounding requirements, seeInstallation and Configuration Task List (NN44200-306). Avaya CallPilot® 600r Server Hardware Installation December 2010... -
Page 45: What Is Next
1. Plug the server AC power cord into the server rear panel. 2. Plug the other end into an approved wall receptacle or power bar. What is next? Proceed to the Installation and Configuration Task List (NN44200-306) for details. Avaya CallPilot® 600r Server Hardware Installation December 2010... - Page 46 Connecting the server to power Avaya CallPilot® 600r Server Hardware Installation December 2010...
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Page 47: Chapter 6: Emc Emission Level Protection For The 600R Server
To lower the EMC emission level, ferrite cores are installed with one loop on the following external cables: Ferrite Core (TDK and part number ZCAT3035-1330) for the triple DS30X I/O cable (Avaya and part number NTRH2014E6), at each end of the cable. - Page 48 EMC emission level protection for the 600r server Figure 14: Ferrite cores secured to an external cable The ferrite cores are secured to the appropriate cable with plastic enclosure clips. Tie wraps are added to the cable loop. Avaya CallPilot® 600r Server Hardware Installation December 2010...
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Page 49: Index
Avaya server subnet ..........ELAN ..............remote access ............Customer LAN LAN connections, description ........CLAN ..............customer service ............Meridian 1, CallPilot server network setup ....DC power input ............modem Avaya CallPilot® 600r Server Hardware Installation December 2010... - Page 50 TLAN subnet ............TLAN subnet, diagram ..........top cover replacing .............. serial number .............. training ................. server ....... – – Avaya server subnet connection, establishing ........ unpacking ..............USB connection ............warnings, conventions ..........Avaya CallPilot® 600r Server Hardware Installation December 2010...
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