Interpreting Bios Error Messages; Bios Error Messages - Avaya CallPilot 600r Maintenance And Diagnostics

Troubleshooting your Avaya CallPilot® system
Important:
If your system emits POST beep codes, record the beep code sequence and then call Avaya
technical support before attempting to correct the problem. Some POST beep codes are
fatal and can require that you replace the server.
The following table lists the POST error beep codes. The beep code occurs only after a critical
error occurs or after the BIOS fails to boot to the operating system. Note that not all error
conditions are supported by BIOS beep codes.
Table 6: POST beep codes
Beep count
1, 2, or 3
4 – 7 or 9 – 11
8

Interpreting BIOS error messages

After a recoverable error occurs during the POST, the BIOS displays an error message
describing the problem.
Important:
If your system displays BIOS error messages, record the error messages and then call
Avaya technical support before attempting to correct the problem.

BIOS error messages

BIOS error messages appear on the video monitor. Refer to the following table for a description
of the messages.
24 Avaya CallPilot® 600r Server Maintenance and Diagnostics
Memory error. Reseat the memory or replace the Dual Inline Memory
Modules (DIMMs) with known good modules.
A fatal error indicates a possible serious system problem occurred.
Remove all the add-in cards and re-start the system. If the error still
occurs, contact Avaya support. If the beep codes are not generated after
the add-in cards are removed, insert the cards one at a time, booting the
system between each card addition, until the beeps occur again to reveal
the malfunctioning card.
A problem with the on-board video card occurred, indicating a fault on
the server board.
Description
December 2010