DETEWE OpenCom 130 Mounting And Commissioning Manual
DETEWE OpenCom 130 Mounting And Commissioning Manual

DETEWE OpenCom 130 Mounting And Commissioning Manual

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Summary of Contents for DETEWE OpenCom 130

  • Page 1 OpenCom Mounting and Commissioning Manual...
  • Page 2 The following instructions will guide you in the operation of your OpenCom 130 and answer all impor- tant questions. If you require further technical support or information about other DeTeWe products, please refer to our website at www.detewe.de.
  • Page 3: Table Of Contents

    MacOS ......56 DSL Port..... . . 32 Configuring the OpenCom 130 57 Power Failure Preparing the Configuration .
  • Page 4 RAS Access ..... 68 Introduction OpenCom 130 in a LAN Activation of Queues ... .94 with an IP-enabled Server Call Forwarding.
  • Page 5 OpenCom 130 General Information ... 111 Index Installation and Configuration . . 111 Technical Data for Operation on the OpenCom 130 ..112...
  • Page 7: Features

    Features The OpenCom 130 is a communica- ditional U ports supporting tions system for integrated voice and DECT, further S ports or more a/ data communication. The outstand- b ports can be met using one or ing feature of this communications...
  • Page 8 ■ which can be run on a connected PC. DECT handsets (on the U port The OpenCom 130 can also be con- ■ of an interface card in an RFP 21 figured at the customer service cen- base station ), tre and maintained by means of re- mote configuration.
  • Page 9 PCs are trans- the system CD-ROM) on a Windows lated to the IP address of the PC. The OpenCom 130 also has an in- OpenCom 130 by network address tegrated dialling wizard, the translation (NAT). In this way the cli-...
  • Page 10 ISDN B-channel - or indirect - users’ system telephones. through the internal RAS access of the OpenCom 130. Indirect RAS ac- Further Network Features cess is preferable. This uses the rout- You can offer staff the possibility of...
  • Page 11 As your company’s requirements grow, the OpenCom 130 can be net- worked with other telecom systems. The OpenCom 130 can then operate as a sub-system or DECT server. It is also possible to create a telecom sys- tem with several networked telecom installations.
  • Page 12: Factory Settings On Delivery

    Factory Settings on Delivery Note: The factory settings apply to The following basic settings and features are active on delivery. We smallest version of the OpenCom 130 recommend that you configure the (which only features the basic mod- OpenCom 130 to your individual ule).
  • Page 13: Authorisations

    Users in the Announcements to system tele- ■ “Guests” group cannot configure the phones are possible. OpenCom 130, are not able to make external calls, and have only re- Baby calls can be set up. ■ stricted use of the terminal functions of the OpenCom 130.
  • Page 14 Every user can change the con- ■ The telephone lock can be acti- figuration of the OpenCom 130. ■ vated. The terminal PIN is “0000”. Every user can create a personal ■...
  • Page 15: Internet Functions

    Also refer to Information Re- garding the Licensing of the IP Pack- Host name: host ■ age for the OpenCom 130 on page 14. IP address: 192.168.99.254 ■ RAS access (with or without call- ■...
  • Page 16 DeTeWe licence server (http://lizenz.detewe.de). The release key is generated on the basis of the serial number of your OpenCom 130 and the transaction record (TAD). The licensing confir- mation you received together with your IP package contains all the in- formation you need to carry out this procedure plus your personal TAD.
  • Page 17: Installation

    One OpenCom 130 communica- ■ tions system in a basic version One CD ■ (with a basic module) The OpenCom 130 expansion set One connection cable for the consists of: ■ ISDN S port One expansion module ■...
  • Page 18 Do not allow any fluid to penetrate protective earth conductor. Mount the OpenCom 130, because this may the OpenCom 130 only close to eas- cause electric shocks or short cir- ily accessible sockets. cuits.
  • Page 19: Declarations Of Conformity

    Declarations of Conformity OpenCom 105, OpenCom 110, The Declaration of Conformity can OpenCom 120 and OpenCom 130 be viewed at the DeTeWe Web site at conform to the requirements set http://www.detewe.de. down in the EU directive 99/5/EC. Mounting Location The ambient temperature for oper- or near high-frequency devices ■...
  • Page 20: Wall Mounting

    1. Turn off the OpenCom 130. Un- plug the plug-in power supply from the socket. You should not install the add-on module or in- stall or uninstall additional inter- face cards while the OpenCom 130 is turned on.
  • Page 21 Slot 1 Slot 2 Slot 3 Installing the expansion module 3. Place the expansion module in module using the Phillips screws the intended mounting location provided in the expansion set in the right half of the housing. (see “1” to “4” in the diagram). Be sure to align the 96-pin con- nector properly to the socket on the add-on module.
  • Page 22 Please note: Two power supplies nection provided. are provided for the OpenCom 130 7. Establish an Ethernet connec- with an add-on module. Always turn tion between the LAN port of on the power supply of the add-on...
  • Page 23: Installing Interface Cards

    Proceed as described below to install module can be expanded using in- one or both of these interface cards: terface cards. 1. Turn off the OpenCom 130. Open Please note: Turn off the the housing cover. OpenCom 130. Unplug both the plug- in power supply and the main supply 2.
  • Page 24: Add-On Module Slots

    The software of the ■ terface cards in the Web console OpenCom 130 can detect the when the OpenCom 130 is opera- type of interface card present. tional again. To do this, call up the The interface card must still be...
  • Page 25 Installing an interface card in an add-on module slot Proceed as described below to install an interface card: 1. Turn off the OpenCom 130. Open the housing cover. CAUTION! Static charges can 2. Remove the slot card from the damage electronic components.
  • Page 26: Ports

    5. Close the housing cover and turn on the OpenCom 130 again. Ports The OpenCom 130 has the following Four analogue a/b ports, de- ■ ports on the basic module (see also signed as pressure terminals (a/...
  • Page 27 One port jack to connect the ■ plug-in power supply to power the basic module. Only use the original OpenCom 130 plug-in power supply provided in the supply scope to power the basic module. Installation Ports...
  • Page 28: Positions Of The Ports

    Positions of the Ports The following diagrams show the positions of the ports: Default setting Sensor Sensor RJ45 RJ45 Actor V.24 Position of the ports on the basic module Slot 1 Slot 2 Slot 3 Slot Slot Slot Slot Slot Slot Slot Slot...
  • Page 29: Interface Cards

    Interface Cards The following overview shows the available interface cards. Interface card Slots Special features ● ● 4 * S are switchable internally/externally ● ● 4 * U are DECT-enabled 8 * U ● ● are DECT-enabled ● ● 2 * S and 6 * U are DECT-enabled are switchable internally/externally...
  • Page 30 Slot 1 Slot 2 Slot 3 1/1 U 2/1 U 2/3 U 1/5 U 1/7 U 2/5 U 2/7 U Ports: 8 * U Slot 1 Slot 2 Slot 3 1/1 U 1/3 U 2/1 U 2/3 U 1/5 U 2/5 U Ports: 2 * S and 6 * U...
  • Page 31: Port Assignment, Termination, Cable Lengths

    100 ohms at each end. The S bus is terminated at one end by In the case of the OpenCom 130, the the OpenCom 130. buses are terminated by software. IAE = ISDN connection (German ISDN You make this setting in the S port socket) or an ISDN device.
  • Page 32: U Pn Ports

    You can add further S ports to the add-on module. OpenCom 130 by installing suitable interface cards in a basic module The maximum permissible length of slot. These S ports can be switched...
  • Page 33: A/B Ports

    The LAN port on the basic module enables integration of the Doorstation equipment can be acti- OpenCom 130 into an existing in- vated on an a/b1 port. In this case, house LAN by means of a 10 Mbit an electronic switch enables the hub.
  • Page 34: Dsl Port

    DSL port to the router. caded PBX, the LAN0 port on the add- on module of the slave system can be In the case of the OpenCom 130, the used instead (see PBX Cascading output of the DSL modem (NTBBA) is starting on page 75).
  • Page 35: Power Failure

    Up to three in- possible configurations is shown in terface cards with additional ports the following diagram: TFE/TS TFE/TÖ Sensor 1 1 ext 2 int Aktor NTBA 1 + 2 Example of port assignment of the OpenCom 130 with terminals Installation Power Failure...
  • Page 36: Internal/External S Ports

    Internal/External The RFP 21 base station is required Ports for the use of cordless system tele- phones (e.g. OpenPhone 21 or All S ports can be operated exter- OpenPhone 25). The OpenPhone 25 nally, i.e. on an ISDN network termi- features a V.24 port on which you nation unit.
  • Page 37: Actor/Sensor Ports

    (VF) Actor/Sensor Ports signalling, as the additional features of the OpenCom 130 cannot be used with pulse dialling. For the assignment of the ports, re- fer to the section Ports starting on Modems page 24.
  • Page 38 PVG 402-0 a/b1 Amplifier Relay Actor2 Siedle Actor1 Door opener Sensor Door bell NG 402-02 Ac adapter 12 V ~ 230 V ~ Connection of doorway equipment produced by Siedle Note: The above diagram shows the usage of the “PVG 402-0” module (which merely serves as an example).
  • Page 39: Com Port

    Using the LAN port (Ethernet) you can integrate an OpenCom 130 into Both internal LAN ports of the Ether- your corporate network (local area net switch are reserved for usage on network), and thus use it, among interface cards.
  • Page 40: U Pn Adapter

    Adapter Note: Please use the plug-in power supply with the product number The U adapter is an adapter with a 4505759. The plug-in power supply port for connecting another for use in the UK has the product code OpenPhone 61, 63, 65 system tele- number 4510694.
  • Page 41 1 nal to start and stop 2 (peak): recording signal + recording 3 (ring): relay contact 1 Not used on Round power OpenCom 130 socket (4 mm) Door display RJ-11 or 4, 5: relay contact 2 RJ-12...
  • Page 42: Approved Devices / Approved

    GN-Nordcom, Profile 3-in-1 (1866-00-04) Headset adapter cable: GN Nordcom, QD cable (quick coupling), smooth, Mod 4 (8800-00-01) Second handset Siemens, L30351-F600-A366 Handset DeTeWe, OpenPhone 60 Microphone: Winfinity, 4511326 / H 282-18 Loudspeaker: Siemens, L30460-X1278-X Recording device: No recommendation Accessories and Adapters...
  • Page 43: Device Combinations

    Device Combinations The following tables use symbols: You can use the following power val- This combination is possible. ● ues to calculate the power consump- Reduced tone ringing, open listen- ❍ tion of combined equipment: ing and hands-free talking volume possible.
  • Page 44 Basic unit: OpenPhone 65 Add-on Second terminal Power Audio adapter U adapter up to 3 key- pad modules – – – – 1,140 mW ● – – – 1,470 mW ● ● – – 1,730 mW ● – – OpenPhone 63 2,360 mW without an adapter ❍...
  • Page 45 Configurations with Plug-in Power Supplies The following table shows examples of equipment combinations with extra feeding by a plug-in power supply. Basic unit: OpenPhone 63 Add-on: Second terminal up to 3 keypad Audio adapter adapter OpenPhone 63 OpenPhone 65 modules without an without an and plug-in...
  • Page 46: S 2M Connector Module

    Actor 1 + 2 Location of the S port on the connector module of the OpenCom 120 Default setting Sensor Sensor RJ45 RJ45 Actor V.24 Location of the S port on the basic module of the OpenCom 130 Connector Module...
  • Page 47: Installation

    DANGER! The device con- tains hazardous voltages. slots Activity LED 1. Pull out the mains plug of the OpenCom 120 / OpenCom 130. 2. Open the housing of the LAN 1 LAN 2 OpenCom 120 / OpenCom 130. Position of the S...
  • Page 48 Position of the LEDs on the module 9. Reconnect the OpenCom 120 / OpenCom 130 to the power 6. Replace the module cover. To do supply. this, insert the locking hooks at the lower end of the cover into 10.
  • Page 49: Configuration

    (yellow alarm) 4 (red) Loss of signal (red alarm) 11. Pull out the mains plug of the OpenCom 120 / OpenCom 130 again and close the housing. 12. Reconnect the OpenCom 120 / OpenCom 130 to the power supply.
  • Page 50: Configuration

    Web console, which can be the Configurator, a special software run on any PC connected to the application integrated into the sys- OpenCom 130. The Web console of the OpenCom 130 Using the Web console, you can: use PC-supported telephony ■ functions, perform the initial configura- ■...
  • Page 51: Brief Guide To Initial Configuration

    You line Help starting on page 59). can then open the Web console of the OpenCom 130 and call up the Note: In order to use all the new Configurator from there. OpenCom 130 functions, we recom-...
  • Page 52: System Requirements

    You will see the log-on page of the the COM port of the Web console. Continue reading un- OpenCom 130. der Configuring the OpenCom 130 starting on page 57. 3. Restart the PC. Set up an RAS link with the icon configured on...
  • Page 53: Configuration Under Windows

    Hardware: one free serial port Hardware: network card with ■ ■ (RS-232, V.24) and a serial cable 10BaseT port and RJ-45 network (SUBD9). For configuration of cable (crossover twisted pairs or the OpenCom 105, use the connection via a hub) adapter cable supplied for con- necting RS-232 to RJ-45.
  • Page 54: Connection On Serial Port (V.24)

    “OK”. installing the driver and system soft- ware. After restarting your computer, you will find an icon for the connection to the OpenCom 130 on your desk- Connection on Serial Port top. (V.24) Note: If this procedure cannot be...
  • Page 55: Serial Port

    IP address operated with the parameters parameters will be transmitted 57,600 baud, 8 data bits, 1 stop bit, by the OpenCom 130 using the no parity and no hardware data flow PPP protocol and automatically control. set for the direct PC link.
  • Page 56: Connection By Network Card

    Card (LAN) Establishing a Network Connection First-time configuration of the OpenCom 130 is also possible by a 1. Connect the PC network card to network card, providing this is al- the OpenCom 130 network port. ready installed on the PC, of course.
  • Page 57: Testing The Setup

    OpenCom 130. The IP addresses fault settings specified on initial in- assigned by the OpenCom 130 on es- stallation of the browser. tablishment of the connection will Configuration...
  • Page 58: Configuration For Linux And Macos

    Windows operating systems under with version 7.6. For the Configuration under Windows start- OpenCom 130 to configure the TCP/ ing on page 51. In this section there IP settings of a MacOS system via are tips on integrating Linux and DHCP, you must set the configura- MacOS operating systems.
  • Page 59: Configuring The Opencom 130

    Preparing the Starting the Web Console Configuration 1. Start your Web browser. Enter Before starting with the configura- the OpenCom 130 IP address in tion, make sure you have the follow- the “Address” box: ing documents at hand: http://192.168.99.254/. An overview of the ports If the configuration PC gets its IP ■...
  • Page 60 OpenCom 130: log-on dialogue box 3. To commence configuration, you must first log on. For the initial configuration, enter your: - user name: “Administrator” - password; for the initial config- uration, leave this box blank. 4. Confirm this by clicking on “OK”.
  • Page 61: Loading The Online Help

    OpenCom 130: dialogue box for initial access Loading the Online Help 5. The software opens a dialogue for initial access. Determine an administrator password and en- The online help can now be loaded ter it in this dialogue. in the Configurator: 6.
  • Page 62: Finishing The Configuration

    (e.g. user data, call distribution schemes, cord-bound terminals). User name: “Administrator” ■ This data is stored and then loaded into the OpenCom 130 at the cus- Password: administrator pass- ■ tomer’s site by a service technician. word Note: If you do not wish to let the This prepared configuration must be completed at the customer’s site...
  • Page 63: Codes For Ip Configuration

    OpenCom 130 is blocked for In the event that the IP configura- RAS access by any further users. tion of the OpenCom 130 has to be changed and access via the Web Please note: The system PIN is console or the serial port is not pos- preset to “0000”...
  • Page 64: Saving And Loading The Configuration

    OpenCom 130 software and is auto- matically loaded into the terminals Configurations are saved in a file via the OpenCom 130 if the software archive and can be loaded to the version in the terminal is different OpenCom 130 either locally from a...
  • Page 65: Resetting The System Data

    You can restore the factory settings of the OpenCom 130 in the Configu- To reset the OpenCom 130 to its ba- rator. Should this not be possible, re- sic settings, proceed as follows: fer to the next section entitled Hard- ware Basic Settings Switch.
  • Page 66: Generating Your Own Moh Files

    OpenCom 130 starts to flash save your own MoH in a *.wav file steadily. and load it into the OpenCom 130. 5. Remove the power plug from If you have a Windows operating the mains socket again. system, you can use the “Sound Recorder”...
  • Page 67: Configuration Examples

    The following LAN prerequisites are telephone book as well as to the possible: Server configuration in the LAN OpenCom 130 Functions No IP server present OpenCom 130 functions automatically as DHCP and DNS server IP server present...
  • Page 68: Introduction To Tcp/Ip

    The connection be- a device knows several data routes tween a workstation computer and to different intermediate stations, the OpenCom 130 runs via the TCP/ one speaks of a router. IP protocol used on the Internet. TCP/IP can be used together with The domain name system (DNS) re- other protocols (e.g.
  • Page 69: Opencom 130 In A Serverless Lan

    In a serverless LAN, the OpenCom 130 takes over the IP configuration of the connected workstations. All TCP/IP settings The OpenCom 130 in a serverless LAN necessary for the workstations are assigned by the OpenCom 130 via In a peer-to-peer network, the work-...
  • Page 70: Internet Access

    “www.firm.co.uk” tions by the OpenCom 130. The will be interpreted as a local DNS re- OpenCom 130 is not visible in the quest which does not lead to the es- network environment. tablishment of an Internet connec- tion.
  • Page 71: Opencom 130 In A Lan With An Ip-Enabled Server

    In a LAN with an IP-enabled server, configures the TCP/IP settings via the latter is also responsible for DNS DHCP for all workstations. On start- name resolution. If you want to start Configuration Examples OpenCom 130 in a LAN with an IP-enabled Server...
  • Page 72: Dns Name Resolution

    There are two different ways of suit- ably configuring the internal DNS server. You can enter the OpenCom 130 IP address as a DNS forwarder. If you require access to OpenCom 130 in a LAN with an IP-enabled Server Configuration Examples...
  • Page 73: Lan-To-Lan Link

    Note: In a larger Windows network with several segments, the lists of computer names visible in the net- RAS access by the OpenCom 130 in a work environment can no longer be LAN with an IP server established by broadcasts. In this case...
  • Page 74: Useful Information On Internet Access

    Net=192.168.11.0) PC 1 PC 2 PC 1 PC 2 The OpenCom 130 in a LAN-to-LAN link Useful Information on Internet Access Using the Web There is no display of dialogues with manual confirmation of di- A Web browser not only enables you alling in or hanging up.
  • Page 75: E-Mail

    Internet counts on a mail server. Mail servers service provider. are operated by ISPs for example. With the OpenCom 130 you can set The IP addresses used in the LAN ■ up one or more e-mail accounts for...
  • Page 76 The protocol will function with- ■ out TCP/UDP port numbers, e.g. ICMP or IGMP. The OpenCom 130 NAT has suitable processes for ensuring the functions of all important protocols affected by these rules. These are the proto- cols FTP (in “active” mode), Cu- SeeMe (“videoconferencing”), IRC...
  • Page 77: Pbx Networking

    PBXs: slave system determines which of the LAN ports you should use. Voice data: one lead on which all In the case of an OpenCom 130, ■ eight pins are assigned and also use the LAN2 port on the joined 1 to 1.
  • Page 78: Putting A Cascaded Pbx Into

    Putting a Cascaded PBX 3. If necessary, install the add-on into Operation module for the master system. If you use an OpenCom 130 as the Proceed as follows to put a cascaded slave system, you also have to PBX system into operation: install an add-on module.
  • Page 79: Notes

    ■ slave system. The transfer process is can also be used for trunk lines only executed for two OpenCom 130 or for PBX networking (see PBX PBXs. This can take a few minutes. Networking starting on page 78).
  • Page 80: Pbx Networking

    PBX networking, the simpli- PBX. This will also allow you to fied configuration is sufficient in most use the OpenCom 130 as a DECT cases. For this purpose, assign the server, for example. preconfigured trunk groups Multi-...
  • Page 81 L3: Layer 3 defines the adminis- ■ tration of the individual chan- nels and implements the fea- tures designed for ISDN. Trunk line Point-to-point connection Master/Slave Example of a PBX network For an ISDN connection, it is possible to determine which PBX is the proto- Various line types and transmission col master and which the protocol protocols can be used for point-to-...
  • Page 82: Types Of Point-To-Point

    If more than one port with the set- ting L1 Type = “Slave” is configured Direct Connection on an OpenCom 130 and the setting This type of point-to-point connec- L1 sync possible has been activated, tion joins the two systems directly to...
  • Page 83: Configuration

    Connection via the Public PBX 1, S PBX 1, S Network 1 2 3 4 5 6 7 8 Point-to-point connections via the Rx+ Rx- Tx+ Tx- public network of a network opera- tor can be used for bridging dis- tances beyond 50 km.
  • Page 84 flow”). One trunk group can also be Network PBX 1 PBX 3 used for different routes. operator In the above example, a route set up Bundle Trunk line for PBX 1 allows a connection to PBX 2 Point-to-point PBX 2. Trunk groups “C,” “E” and “A” connection are assigned to this route.
  • Page 85: Technical Details

    A different PBX number must be set taining up to 100 entries. You use for each OpenCom 130 in a PBX net- this table to assign telephone num- work. This setting can be found in...
  • Page 86 Some of the features possible in Q.SIG are not supported by Due to their hardware properties, OpenCom 130 with all their options, not all S ports of the OpenCom 130 for example callback on busy within can be used for PBX networking the Q.SIG network.
  • Page 87: Licensing Information

    The serial licences for an OpenCom 130 and numbers can be found in the Web would like to cascade or network console's Configurator, in the Sys- their existing system with another tem Info: Versions menu.
  • Page 88: Team Functions

    Team Functions Introduction With the team functions you can manage your telephone communi- Number of available call-keys cation tasks by assigning lines with separate call numbers to the keys of Telephone Number of keys different terminals. The terminal us- OpenPhone 61 One key with a dis- ers, or team members, can thus pick play, five keys with-...
  • Page 89 aging calls. For example, you can Direct call key: Only outgoing ■ configure call protection if you calls can be made with a direct do not want to be disturbed, or call key; they are signalled to all call diversion to another tele- terminals with the same number phone.
  • Page 90: Team Configuration

    You can create teams and program ers and can put calls through by call keys in the Configurator of the simply pressing the key. OpenCom 130 (PBX Configuration: Groups and Ports: U menu). Direct call keys, for example, ■...
  • Page 91: Three-Member Team

    addition, a private line is configured Calls for the other team member’s for both of the executive’s tele- call number are indicated by an opti- phones (trunk key TrK 12: private). cal signal on one’s own telephone (flashing trunk key LED). Call numbers 11 and 10 are both configured as a trunk key on the ex- The parallel telephone will indicate...
  • Page 92: Unified Team

    call keys programmed as trunk and Line Busy Indication team keys. If a line is busy, e.g. TrK 11 Johnson, the team keys 11 on Miller’s and Smith’s telephones will indicate this. Miller TrK 10: Miller TK 11: Johnson Call Signalling TK 12: Smith In this example, calls via the trunk keys are signalled acoustically.
  • Page 93: Toggle Team

    Line Seizure Each team member has one Call numbers 10, 11 and 12 are OpenPhone 65 with all call keys pro- programmed as trunk keys on each grammed as trunk and team keys. team member’s telephone (TrK 10 to TrK 12. Miller 14:22 Mi.14.Feb.01...
  • Page 94 phone, e.g. TrK 10 and TrK 15 on Miller’s telephone as TK 10 and TK 15 on Johnson’s telephone. The as- sumption here is that most calls will go to the respective first call num- bers, and team members can thus help each other out by answering one another’s calls.
  • Page 95: Call Queue

    OpenPhone 65 indicates how full the chines on the OpenCom 130 to a user queue is. If more than one telephone group without a queue.
  • Page 96: Activation Of Queues

    Queues can be combined with the During the configuration of this type “forwarding,” “pickup” and “hunt of call forwarding, the contents of group” functions, for example, in the queue are not transferred to the order to configure an attendant ter- target terminal.
  • Page 97: Examples Of Use

    Examples of Use Attendant Terminal for an under User Manager: User Operator with Two groups. Activate “Call queue”, System Telephones “Call waiting protection” and “Call forwarding” for this group The operator switches all incoming and set the Dial out: External calls and can either work on the option appropriately.
  • Page 98: Group Of Three Attendant

    cates how many calls there are in the Configuration queue. Configure the system access or ■ If the operator wants to leave the access for multiple terminals un- workstation and take along the at- der PBX Configuration: Ports: tendant terminal, call forwarding to the OpenPhone 25 is activated by pressing a function key.
  • Page 99 Note: The last attendant terminal tors”. Allocate each user the telephone number of the trunk remaining in the hunt group should key of their system telephone. not sign off, so that incoming calls can always be signalled to at least Activate Call wait.
  • Page 100: Multi-Company Variant

    This “multi-company variant” can be ple. implemented using the OpenCom 130 within a shared office, An individual exchange (“opera- ■ for example. tor”) can be set up for each com- pany.
  • Page 101: Configuring The Multi-Company Variant

    “Multi-company variant page 100). (OpenCompany 45)” program pack- age must first be activated. This is 3. The users of the OpenCom 130 done in the Configurator on the are assigned to the individual Web console in the companies (see Assigning Users SYS Configuration: Licences menu.
  • Page 102: Configuring And Managing

    For each user you must define the Up to five companies can be config- company to which they belong. This ured in the OpenCom 130. By de- assignment determines, for exam- fault, one company with the name ple, which company telephone book “Company 1”...
  • Page 103: Assigning Trunk Groups

    (the users) via the lines of a certain In the PBX Configuration: Trunks: trunk group of the OpenCom 130, Route menu, you can define which each of the available trunk groups company can seize each route. An in-...
  • Page 104: Working With The Multi-Company Variant

    Working with the Multi-Company Variant All the features of the OpenCom 130 The company telephone book is a which the users may already be fa- central telephone book for the miliar with from the single-company whole company.
  • Page 105: Companies

    (in the central, personal and com- pany telephone books). Making Calls Between Companies All users of the OpenCom 130 can make internal calls to one another, irrespective of which company they belong to. Calls between users from the different companies are there- fore not subject to any restrictions.
  • Page 106: Configuring The Pc Software

    Here, the CTI tem telephones. application uses the services of the OpenCom 130 with the help of the You must therefore have configured TAPI driver installed on a Windows at least one user for a system tele- phone.
  • Page 107 In the “CTI server” box you PC Software on page 104). must enter the DNS name or the IP address of the OpenCom 130. 2. Select “Software, TAPI Service Using the “…” button you can Provider” from the start mask search for this in the LAN.
  • Page 108: Setting Up Net Capi

    ISDN system CD (see Configuring the card. With a network-based CAPI, PC Software on page 104). the OpenCom 130 allows the use of ISDN functions also by PCs in which 2. Select “Software, NET CAPI no ISDN card is integrated.
  • Page 109: Using The Systray Display

    Using the Systray Display Please note: The systray display You can configure a systray display for the OpenCom 130 to appear in requires a current version of TAPI. If the information area of the Start bar you are using TAPI from an earlier of a workstation.
  • Page 110: Browser For Opencti

    3. Follow the program instructions. OpenCTI using the Web browser es- pecially adapted for the After installing the browser, there is OpenCom 130. Each time the work- a new menu entry in the Windows station is restarted, this browser pro- start menu under Programs: gram can automatically start and log OpenCTI Browser.
  • Page 111: Synchronising The Pc Clock

    Internet. Configure the SNTP with Windows XP OpenCom 130 as an SNTP server for Here you configure the SNTP server such programs. by double-clicking on the time in the Start bar. Enter the OpenCom 130 as SNTP with Windows 2000 the “server”...
  • Page 112: Address Queries Using Ldap

    The Find: People dialogue box figuring an LDAP-enabled program, will then open. specify the IP address of the OpenCom 130 as the address of the 5. In the Look in list, select the en- LDAP server. try with the OpenCom 130 ad- dress.
  • Page 113: Opencom 130

    USB DECT Box on the OpenCom 130 General Information 4. Create a new DECT device of the type USB DECT Box in the Con- The USB DECT Box provides a PC with figurator (menu PBX Configu- a wireless ISDN data connection ration: Ports: DECT-PP) and as- (DECT).
  • Page 114: The Opencom 130

    Internet starting on page 127 section of the Frequently Asked Ques- tions chapter. The information con- cerning the Internet functionality of the OpenPhone 25 also applies to the USB DECT Box. USB DECT Box on the OpenCom 130 Configuring the PC Software...
  • Page 115: Configuration Guide

    OpenCom 130 e-mail Note: Settings for mail and ISP and access function. RAS access are only possible by re- leasing the OpenCom 130 IP package Configuring E-Mail Access: This ■ on the Web console Configurator in overview provides instructions...
  • Page 116: Overview

    Overview Is a 10/100-Mbit Ethernet network available? Connect the configuration PC to the Connect the OpenCom and the OpenCom's COM interface. Generate the configuration PC to the network Dialup Networking entry with “occonfig”. Install the Web browser and its components on the configuration PC from the Setup CD.
  • Page 117: Pbx Ports

    PBX Ports Set the access type (multiterminal Define the access type access and/or system access). Set the external S interfaces and Define the external enter the telephone numbers interfaces assigned by your network provider. Do you have ISDN terminals Set the internal S interfaces Define the internal S that you wish to operate on...
  • Page 118: Easy Access

    Easy Access Do you have a computer network? Finished Assign a name to Host name the OpenCom. The OpenCom takes Do you have a DHCP DHCP the settings from your server in your network? DHCP server Ask your network administrator for the address range for the RAS accesses.
  • Page 119: Isp Settings

    ISP Settings Do you want to configure Select a provider from Your own ISP a new Internet provider? the list “SYS Configuration: System: Select one of the Country” = “German”? default providers in “NET Configuration: Enter your provider's Connections: ISP”. T-Online dial-in data.
  • Page 120: Ras Settings

    RAS Settings Have you made the network settings for the OpenCom? NET Configuration: Configure the network Easy Access settings for the OpenCom. Configure the RAS access of the OpenCom. “NET Configuration: Connections: RAS” Status Activate the RAS access. Specify the telephone number for which Telephone number the RAS access should be configured.
  • Page 121: Lan-To-Lan Settings

    LAN-to-LAN Settings Have you made the network settings for the OpenCom? NET Configuration: Configure the network Easy Access settings for the OpenCom. Configure the LAN-LAN connection. “NET Configuration: Protocol Select between PPP and HDLC transparent. Connections: LAN-LAN” Telephone number local Enter the internal telephone number.
  • Page 122: E-Mail Function

    E-mail Function Have you made the network settings for the OpenCom? Configure the network NET Configuration: settings for the OpenCom. Easy Access Do you want to use e-mail Internet from the Internet? NET Configuration: Configure your Internet access. Connection: ISP Has an internal e-mail server been configured in your LAN? No e-mail use...
  • Page 123: E-Mail Access

    E-mail Access Do you have access to a mail server Mail server in your network or in the Internet? Configure your network/ NET Configuration: Easy Access Internet access. or Configure ISP Do you have created mail account polls User accounts in the “User Manager: User accounts”? Set up user accounts in User Manager: User Accounts...
  • Page 124: Frequently Asked Ques Tions

    Basic module Add-on module The following LEDs indicate that the OpenCom 130 is ready for operation: Position of LEDs on the OpenCom 130 General/Hardware DANGER! High voltage in- Question: The OpenCom 130 is not functioning. side the device. To make the sys-...
  • Page 125: Telephony

    OpenCom 130 to It takes a short while for the its original factory setting (refer to OpenCom 130 to start up. After the the chapter entitled Resetting the restart, check whether the activity System Data starting on page 63).
  • Page 126 Configurator of the All outgoing calls are therefore es- OpenCom 130. tablished via system access, and out- going call distribution can be config- Make sure the user configured for...
  • Page 127: Dect

    (LAN Check the LEDs for the LAN functions port) and the add-on module (LAN1 of the OpenCom 130. The green LAN port) are properly connected if the LED at the top indicates whether the network cable has been properly...
  • Page 128 LED lights up. The Ethernet Question: You have just config- line between the hub of the corpo- ured the OpenCom 130 via the net- rate network and the LAN0 port is work. Why is it not possible now to...
  • Page 129: Internet

    NET Configuration: Easy Access or indirectly via RAS access on the menu. OpenCom 130. For direct access you can directly dial any provider. Indi- Question: Why do some Internet rect access uses the routing function...
  • Page 130 the internal number used by the ■ OpenPhone 25 to establish the data connection is configured for outgoing call distribution (Configurator, PBX Configura- tion: Call Distribution: Outgo- ing menu). Indirectly via RAS access If the Internet is accessed indirectly via RAS, the system administrator should make sure that: permission has been given for ■...
  • Page 131: Technical Specifications

    Technical Specifications System data Mains power supply 230 V ~ 50 Hz Rated power Basic module: ..... 25 VA Add-on module: ....80 VA Safety class Permissible temperatures +5°C to +40°C...
  • Page 132 – Supply voltage 40 V ± 10% – Supply power 3 VA per U – Range 1,000 m a/b port for analogue terminals Basic module: ..... 4x with pulse or DTMF dialling, Add-on module: .
  • Page 133: Index

    Index Remote configuration 60 Resetting the system data 63 Saving and loading the a/b adapter 38 configuration 62 Accessories 40 Serial port (V.24) 53 Actor/sensor port 31 Starting the browser 55 Adapter System prerequisites 49 Audio 38 V.24 port 53 Upn 38 via V.24 port 6 Adapter (expansion module) 20...
  • Page 134 Doorstation equipment interface card 21 DSL 32 LAN port 31 DSL port 32 LDAP 110 DSS1 79 Linux 56 Log-in procedure 108 E-mail 8 Ethernet connection 20 MacOS 56 Expansion module 18 Master system 75 Expansion set 15, 18 Memory card 25 Multi-terminal access 5, 78 Music on Hold 35 External devices 35...
  • Page 135 DSL port 32 SNTP 109 ISDN socket 30 Software updates, loading 62 LAN 31 System access 5, 78 S0 port pin assignment 31 System data, resetting 63 S0 ports 29 Systray display 107 S0 terminating resistor 29 Upn ports 30 Ports Actor/sensor 24 Team functions...
  • Page 136 Notes Index...
  • Page 137 Notes Index...
  • Page 138 Notes Index...
  • Page 140 In the UK: DeTeWe Ltd 1 Frogmore Road, Hemel Hempstead, Herts, HP3 9TG WWW: http://www.detewe.co.uk/ Other countries: DeTeWe AG & Co. Zeughofstrasse 1, D-10997 Berlin, Subject to changes Germany As of 07.2003 WWW: http://www.detewe.de/...

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