Page 1 OpenCom 100 OpenCom 130, 131, 150: Mounting and Commissioning User Guide...
Page 2 Welcome to DeTeWe OpenCom 100 Product Family Thank you for choosing this DeTeWe product. Our product meets the This user guide applies to the strictest requirements with regard to OpenCom 100 product family quality and design. comprising the OpenCom 107,...
Page 3: Table Of Contents
Actor/Sensor....41 OpenCom 130 ....12 LAN Port .
Page 4 Configuration Configuration Examples Brief Guide to Initial Configuration OpenCom 100 in Computer First Configuration via Serial Port . 64 Networks System Requirements Introduction to TCP/IP Configuration under Windows 66 OpenCom 100 in a Serverless Connection on Serial Port (V.24) . . 67 Notes on Configuring the DNS Name Resolution .
Page 5 Team Functions LAN DHCP Server....102 Start Procedure ....103 Introduction OpenPhone IPC Explanation of Keys.
Page 6 Synchronising the PC Clock DECT Address Queries using LDAP 148 USB DECT Box on the Internet OpenCom 130/150 General Information ...149 Technical Installation and Configuration. . .149 Specifications Technical Data....150...
Page 7: Features
Using different combinations of system is its modular structure: interface cards, the configura- tion of the OpenCom 130 can be The OpenCom 131 is equipped tailored exactly to your commu- ■ with all the necessary ports for nications requirements.
Page 8 OpenCom 131 includes two ■ Using the expansion module, the ports (one external one and OpenCom 130 can be cascaded with one that can be switched be- a second OpenCom 130 communica- tween internal/external), tions system. An Ethernet switch on...
Page 9 12 S ports the DECT-enabled U ports on (switchable between internal/ interface cards for an OpenCom 130 external). An overview of all and an OpenCom 150. An analogue possible interface card combina- port is used by standard analogue tions can be found under devices.
Page 10 X.25 packet data network. Packet data transfer through the ISDN D On an OpenCom 130 or an channel (according to X.31 via ■ OpenCom 131 a “M100-TFE” in- SAPI 16) can also be established be- terface card can be operated.
Page 11 these X.31 connections to be routed protected by the OpenCom 100 filter to the same external S interface. lists, which can be customised indi- vidually (firewall function). The routing table for X.31 packet data is set in the Configurator under Note: We recommend you to read PBX Configuration: X.31.
Page 12 USB DECT Box on the OpenCom 130/150 starting on Further Network Features page 149 and to the user guide for You can offer staff the possibility of the OpenPhone 27.
Page 13 functions and the call-queuing func- ter Voice over IP (VoIP) starting on tion. page 93). With an additional licence, the web Glossary application “OpenCount” can be Refer to the explanations in the glos- used. This web application enables sary (supplied as a PDF file on the you to register and store telephony system CD).
Page 14: Factory Settings On Delivery
The factory settings apply to small- requires the slots to be configured be- est version of the OpenCom 131 and fore any interface can be commis- OpenCom 130 (which only features sioned. the basic module). If an expansion Telephony Functions...
Page 15: Opencom 150
OpenCom 150 Analogue devices: The dialling ■ mode (pulse dialling or DTMF) is With the OpenCom 150 all ports (S automatically detected. and a/b ports) are realised by in- stalling a specific combination of in- All corded terminals connected ■ terface cards for this purpose.
Page 16 External line access: interna- the signalling of calls on the par- ■ tional numbers can be dialled allel terminals. from all configured telephones. External lines must be seized by Function “Reaction: Connection ■ entering a prefixed code. will be disconnected” is deacti- vated as callers trying to reach a Least cost routing is not active.
Page 17 The telephone lock can be acti- OpenCom 100 central tele- ■ vated. The terminal PIN is phone book. “0000”. Keypad dialling can be used. ■ Interception of “malicious” call- ■ ers is possible if this feature has The door opener can be acti- ■...
Page 18: Internet Functions
E-mail notification to system ter- The multi-company variant is ■ ■ minals is possible. There are no not activated. user accounts configured for the sending of e-mails, the authori- sation for sending e-mails is not deactivated. Internet Functions RAS access (with or without call- The following addresses are trans- ■...
Page 19: Installation
One OpenCom 131 communica- sion module with power ■ tions system (in a basic version) or OpenCom 130 (in a basic ver- One mounting set with which to ■ sion with a basic module) or install the expansion module...
Page 20: Safety Precautions
Ports 01A13 type) for an OpenCom 131 starting on page 41. and for the basic module of an OpenCom 130. Use a shielded Ethernet cable (STP cable, Shielded Twisted Pair cable) to connect the OpenCom 100 to a Local Area Network (LAN).
Page 21: Declarations Of Conformity
Declarations of Conformity The OpenCom 130, OpenCom 131 The Declaration of Conformity can and OpenCom 150 ITC systems con- be viewed at the DeTeWe Web site at form to the requirements set down http://www.detewe.de. in the EU directive 99/5/EC. Mounting Location...
Page 22: Wall Mounting
For this reason, the quence as described here: installation of an expansion set is not necessary for the 1. Turn off the OpenCom 130. Un- OpenCom 150. plug the plug-in power supply from the socket. You should not install the expansion module or...
Page 23 Be sure to align the 96-pin con- 2. Open the housing cover of the nector properly to the socket on OpenCom 130. In this case, care- the basic module. Push the ex- fully follow the Safety Precau- pansion module towards the ba- tions starting on page 18.
Page 24 4. Carefully press the expansion module at the top and bottom right, pushing it into the locking hooks provided (see “A” and “B” in the diagram). Secure the ex- pansion module using the Phil- lips screws provided in the ex- pansion set (see “1”...
Page 25: Installing Interface Cards
The LAN0 port of the expan- Please note: Two power supplies sion module is intended for con- nection to a corporate LAN. You are provided for the OpenCom 130 can connect an existing Ethernet with an expansion module. Always connection cable to the LAN0 turn on the power supply of the ex- port of the expansion module.
Page 26: Opencom 131
Phone” or “Door Bell”) provides “actor” ports and “sensor” ports. Doorstation V.24 equipment With the OpenCom 130 and the OpenCom 131 systems, an “M100-TFE” interface card can be used. For connecting a door station, this card type offers two OpenCom 131: V.24 and actor and three sensor ports.
Page 27: Cards
Pay attention nected with two port jacks. to the regulations regarding the handling of electrostatically sen- The OpenCom 130 has three (the sitive components. OpenCom 150 five) large slots in which you can operate interface cards. Each interface card is con- nected to the expansion module 3.
Page 28 Type (name) of interface card OpenCom 130: Installing an interface card in an expansion module slot CAUTION! Proceed as described below to install an interface card: 1. Turn off the OpenCom 100. Open the housing cover. Static charges can damage elec- 2.
Page 29: Available Ports
The Status column of the table displays a green tick beside the slot The software of the OpenCom 100 name (for an OpenCom 130 e.g. 0/1, can detect the type of interface card 0/2 and 0/3). The column of the ta- present.
Page 30 Only use the three sensor ports for connec- original OpenCom 130 plug-in tion to the bell keys of doorsta- power supply provided in the tion equipment, designed as supply scope to power the basic pressure terminals (sensor 1 to module.
Page 31: Opencom 150
Only use high speed memory activate door openers, actor2 cards which are recommended and actor4 to activate doorsta- by DeTeWe. Other memory cards tion equipment) or “Microdrive” type memory cards may not be able to main- Four sensor ports for connection tain the required access speed.
Page 32: Positions Of The Ports
I or type II Com- pactFlash memory card. These The following diagrams show the cards are necessary to operate positions of the ports: Default setting Sensor Sensor RJ45 RJ45 Actuator V.24 Position of the ports on the basic module (OpenCom 130) Available Ports Installation...
Page 33 Slot Slot Slot Slot Slot Slot Slot Slot Slot LAN 1 LAN 2 LAN 0 Position of the ports on the expansion module (OpenCom 130) DC in Default setting Slot V.24 Slot 1 Slot Doorstation equipment Sensor Sensor 3 Slot 1...
Page 34: Interface Cards
Default setting V.24 Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Actuator 3+ 4 1+2 Sensor 3+ 4 1- 4 2- 4 3- 4 Door Position of the ports on the OpenCom 150 Interface Cards OpenCom 131 (1 Slot) An interface card of type “M100-AT4”...
Page 35: Opencom 130 (3 Slots)
OpenCom 130 (3 Slots) The following overview shows the available interface cards. Interface card Slots Special features M100-S4: 4 x S ● ● are switchable internally/externally ● ● M100-U4d: 4 x U are DECT-enabled M100-U8d: 8 x U ● ●...
Page 36 Slot 1 Slot 2 Slot 3 1/1 U 2/1 U 2/3 U Ports: 4 x U Slot 1 Slot 2 Slot 3 1/1 U 2/1 U 2/3 U 1/5 U 1/7 U 2/5 U 2/7 U Ports: 8 x U Slot 1 Slot 2 Slot 3...
Page 37 Slot 1 Slot 2 Slot 3 ab 1/1 ab 1/2 ab 1/3 ab 1/4 ab 2/1 ab 2/2 ab 2/3 ab 2/4 ab 3/1 ab 3/2 ab 3/3 ab 3/4 Ports: 4 x a/b Slot 1 Slot 2 Slot 3 ab 1/1 ab 1/2 ab 1/3 ab 1/4...
Page 38: Opencom 150 (5 Slots)
OpenCom 150 (5 Slots) The following overview shows the available interface cards. Interface card Slots Special features M100-S4: 4 x S ● ● ● are switchable internally/ externally ● ● ● M100-U4d: 4 x U are DECT-enabled ● ● ● M100-U8d: 8 x U are DECT-enabled ●...
Page 39 Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Ports: 4 x U Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Ports: 8 x U Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Ports: 2 x S and 6 x U Slot 1 Slot 2...
Page 40 Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Ports: 4 x a/b Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Ports: 8 x a/b Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 M100-AT4 Interface Card (4 analogue trunk lines) Slot 1 Slot 2 Slot 3...
Page 41: Port Assignment, Termination, Cable Lengths
Port Assignment, Termination, Cable Lengths Ports Ports on Interface Cards Whether you use the switchable OpenCom ports for internal or external communication depends on your communications requirements and the existing basic accesses. Note that the S bus requires a ter- The S bus is terminated at one end by minating resistor of 100 ohms at...
Page 42: U Pn Ports
U ports of the ba- OpenCom 13/150 by installing suita- sic module of an OpenCom 130. This ble interface cards in a slot. These S is only possible for U ports on the ports can be switched between in- interface cards of the expansion mod- ternal and external operation.
Page 43: A/B Ports
Card” manual. The LAN port of the OpenCom 131 and the LAN port on the basic mod- ule of the OpenCom 130 enables in- tegration of the OpenCom 100 into an existing in-house LAN by means of a 10 Mbit hub.
Page 44: Dsl Port
LAN port. In the case LAN1) are similar to the LAN ports of of the OpenCom 100, the output of the OpenCom 130 described in the the DSL modem (NTBBA) is led to the previous section. LAN port of the OpenCom 100 via an external switch or hub.
Page 45: Pcm Port
109). Note: If an expansion module is in- PCM Port stalled in an OpenCom 130, you can also use the unused LAN2 port to acti- vate the DSL modem. Due to the The PCM port is used cascade two “auto-crossover”...
Page 46: Connectible Devices
Intercom/Door opener Sensor 1 1 ext 2 int Actuator NTBA 1 + 2 Example of port assignment of the OpenCom 130 with terminals Internal/External use both assignments simultane- Ports ously. All S ports can be operated exter- Up to eight devices per bus (ISDN nally, i.e.
Page 47: U Pn Ports
U terface cards. These cards are availa- external voice mail systems. ■ ble for an OpenCom 130 and an OpenCom 150. Additional a/b ports can be provided by installing interface cards (on an OpenCom 130/150).
Page 48 Please note: Adhere to the fol- Voice Mail lowing notes and recommendations If you are using an external voice regarding the connection of ana- mail system, it must be capable of logue devices. Devices not meeting handling the number of digits used the technical requirements of the for internal telephone numbers, e.g.
Page 49 OpenCom 100 instead of the “DoorLine” relay. The “DoorLine” actor can be operated only when the speech channel is open at the same time. The internal ac- tor can be operated at any time. The “DoorLine” intercom system ■ has a number of bell keys to which you can assign different call numbers in the PBX Configuration: Ports:...
Page 50: Actor/Sensor Ports
Actor/Sensor Ports For the assignment of the ports, re- fer to the section Available Ports starting on page 27. The OpenCom 100 also functions to- gether with a Freehand Entry-Phone manufactured by Siedle or Behnke. PVG 402-0 a/b1 Amplifier Relay Actor2 Siedle Actor1...
Page 51: Com Port
Internet. nect to your corporate network. LAN ports on the expansion module of the OpenCom 130 The LAN ports of the Ethernet switches on the expansion module process Ethernet data traffic with different degrees of priority.
Page 52: Accessories And Adapters
Accessories and Adapters Note: An extra plug-in power sup- The OpenPhone 63 and OpenPhone 65 system telephones ply is required to operate combina- have one or two slots on the rear for tions of equipment with a power con- various adapters and other accesso- sumption that exceeds the power ries.
Page 53: Audio Adapter
Audio Adapter The audio adapter is an adapter ex- tension with four different ports for external audio and signalling de- vices. Weight: 70g Dimensions: 73 x 60 x 30 mm Power consumption: max. 260 mW (with relay active). Audio Adapter Pin Assignment Port Used for Socket...
Page 54 Electrical Data of Ports Port Connection Values Microphone, Electret microphone microphone of second handset, Typical sensitivity: 10 mV/Pa headset microphone Power feed: I < 300 µA at 1.5 V Ear cap, Typical impedance: 150 ± 30 ohms loudspeaker of second handset, Typical sensitivity: 94 dB/1 mW headset, headset loudspeaker (0 dB = 20 µPa)
Page 55: Approved Devices / Approved
GN-Netcom, Profile 3-in-1 (1866-00-04) Headset adapter cable: GN Netcom, QD cable (quick coupling), smooth, Mod 4 (8800-00-01) Second handset Siemens, L30351-F600-A366 Handset DeTeWe, OpenPhone 60 Microphone: Winfinity, 4511326 / H 282-18 Loudspeaker: Siemens, L30460-X1278-X Recording device: No recommendation Device Combinations OpenPhone 63: 1,025 mW ■...
Page 56 Configurations without Plug-in Power Supply (Range up to 500 m) The following table shows examples of equipment combinations for which the maximum power con- sumption of 2.4 W is not exceeded. Basic Unit: OpenPhone 63 Add-ons Second Terminal Power Audio adapter U adapter Up to 3 keypad modules...
Page 57 Basic Unit: OpenPhone 65 Add-ons Second Terminal Power Audio adapter U adapter Up to 3 keypad modules ● – – OpenPhone 61 2335 mW ● – – OpenPhone 63 2360 mW without adapter ❍ – – OpenPhone 65 2475 mW without adapter or keypad module Configurations without...
Page 58 Configurations with Plug-in Power Supplies The following table shows examples of equipment combinations operat- ing with additional power from a plug-in power supply. Basic Unit: OpenPhone 63 Add-ons: Second terminal Up to 3 Audio adapter OpenPhone 61 OpenPhone 63 OpenPhone 65 keypad adapter without...
Page 59: S 2M Connector Module
Default setting Sensor Sensor RJ45 RJ45 Actuator V.24 Location of the S port on the basic module of the OpenCom 130 V.24 Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Actuator 1+2 3+ 4...
Page 60: Installation
PBX according to the fol- Activity LED lowing drawing. Make sure the RX and TX lines are crossed over (connect the RX lines of the OpenCom 130/150 to the TX lines of the other PBX). LAN 1 LAN 2 Position of the S...
Page 61: Configuration
5-pin connec- close the housing. tor. The additional terminal is used to connect the shielding of 10. Reconnect the OpenCom 130/ a shielded line. The shielding 150 to the power supply. has to be stripped as short as possible (approx.
Page 62: Mounting The Opencom 150 Rack Infocom System
Mounting the OpenCom 150 Rack InfoCom System The OpenCom 150 is also available as rack version for mounting in a standard 19" EIA rackmount cabinet. OpenCom 150 Rack Frame and Ports Safety Precautions sary to mount additional ventilation fans in the installation cabinet. The system needs to be mounted in earthed cabinets or cases.
Page 63: Technical Data
Technical Data Pinning of RJ 45 Jacks , a/b Pin 4-5 (only if different from the OpenCom 150) Intercom Pin 3-4 (Door 1) Pin 5-6 (Door 2) Dimensions: Sensor Pin 1-2 (S1) – Width: 19-inch panel with Pin 3-4 (S2) flange Pin 5-6 (S3) for mounting in installation...
Page 64: Scope Of Delivery
One CD ■ ing slot and the operating software Note: Note for the DeTeWe in- has detected an interface card. An LED will blink, if an error condition staller: Please download and install was detected.
Page 65: Configuration
Configurator, a special software run on any PC connected to the application integrated into the sys- OpenCom 100. The OpenCom 100 Web console (this screenshot: OpenCom 130) Using the Web console, you can: read out call charge information, ■...
Page 66: Brief Guide To Initial Configuration
2. Connect the PC network card to please refer to Configuring the the LAN port (with the OpenCom 100 starting on page 72. OpenCom 130, use the LAN port on the basic module). Use a First Configuration via cross-wired Ethernet cable to do Serial Port this.
Page 67: System Requirements
2. Shut down the PC. Remove all 4. Start the Web browser. Enter connected network leads. Con- “http://192.168.99.254/” in the nect the serial port of the PC to address box. the COM port of the OpenCom 100. You will see the log-on page of the Web console.
Page 68: Configuration Under Windows
For connection on the V.24 port service PC (is included on the (COM port) you need: Hardware: one free serial port For connection by network card you (RS-232, V.24) and a serial cable need: (SUBD9). The V.24 interface card must be installed on the base Hardware: network card with ■...
Page 69: Connection On Serial Port (V.24)
4. Then follow the installation in- 3. In the dialogue that follows, se- structions displayed. lect a serial port and confirm this with “OK”. Depending on the type of connec- tion (network card or V.24) you se- After restarting your computer, you lect, note the following when install- will find an icon for the connection ing the driver and system software.
Page 70: Notes On Configuring The Serial Port
by the OpenCom 100 using the no parity and no hardware data flow PPP protocol and automatically control. set for the direct PC link. Note: The RAS network is always 4. Once set-up of the connection is installed under Windows 2000/XP confirmed, you can continue and cannot be uninstalled.
Page 71: Connection By Network Card
was created on the first start of select the “Protocols” tab. Un- the program “occonfig” and con- der Windows 2000/XP right click firm this with “OK”. on the “LAN Link” icon. Select “Properties”. 5. Confirm the configuration with the “Continue” button and close 2.
Page 72: Testing The Setup
Note: If the PC has been operating be displayed. under Windows NT in a network with Under Windows NT4, 2000 and XP a Windows NT domain, you will not you can check the IP configuration be able to log on to the domain. So by entering the commands “ipconfig log on to the PC domain as the local -all”...
Page 73: Configuration For Linux And Macos
Configuration for Linux and MacOS All modern operating systems sup- IP settings of a MacOS system via port the TCP/IP protocol. You can DHCP, you must set the configura- find detailed information on setting tion method to “DHCP Server” in the up hardware and software for the menu “Control Panels TCP/IP”.
Page 74: Configuring The Opencom 100
Configuring the OpenCom 100 Preparing the Starting the Web Console Configuration 1. Start your Web browser. Enter Before starting with the configura- the OpenCom 100 IP address in tion, make sure you have the follow- the “Address” box: ing documents at hand: http://192.168.99.254/.
Page 75 OpenCom 100 (this screenshot: OpenCom 130): log-on dialogue box 3. To commence configuration, you must first log on. For the initial configuration, enter your: - user name: “Administrator” - password: for the initial config- uration, leave this box blank. 4. Confirm this by clicking on OK.
Page 76: Loading The Online Help
OpenCom 100 (this screenshot: OpenCom 130): dialogue box for initial access Loading the Online Help 5. The software opens a dialogue for initial access. Determine an administrator password and en- The online help can now be loaded ter it in this dialogue.
Page 77: Finishing The Configuration
Preconfiguration Windows 2000 and XP are sup- ported. Configuration of the OpenCom 100 can be prepared at your DeTeWe You can find further information in Customer Service Centre or by an au- the chapter PC Offline Configuration thorised DeTeWe dealer. For this pur- starting on page 140.
Page 78 Note: If one or more MSNs are en- Remote configuration off H # 1 9 # tered on the PBX Configuration: Sys- tem: Remote service menu page in the Configurator and the Status op- Activation is automatically can- tion is activated, remote configura- celled 30 minutes after the last con- tion access is then activated when a figuration activity.
Page 79: Codes For Ip Configuration
Codes for IP Forced logoff of another user by Configuration the administrator The configuration of the system can always only be edited by one user. The IP configuration of the Working on the configuration in par- OpenCom 100 is performed on the allel is not possible.
Page 80: Saving And Loading The Configuration
Saving and Loading the rator, the LOG Configuration: Configuration LOG Filter menu). These filters de- fine which errors (category, severity, Configurations are saved in a file ar- number per time interval) should be chive and can be loaded to the notified.
Page 81: Resetting The System Data
Basic and the plug-in power supply of Hardware Settings Switch. the basic module (OpenCom 130). Please note: If this is done, all in- dividual settings and the user data 2. Remove the cover. are then lost. For this reason, you...
Page 82: Generating Your Own Moh Files
Generating Your Own Cards starting on page 32. Press MoH Files and hold the switch. 4. Replace the power plug in the The OpenCom 100 comes with an in- mains socket. Wait about 30 sec- ternal MoH file for Music on Hold. onds until the indicator on the The OpenCom 100 product CD con- front of the OpenCom 100 con-...
Page 83 Load your MoH file in the Web con- sole's Configurator, in the SYS Con- figuration: Components menu. Note: When generating your own MoH file, you may incur a fee for the use of non-resident melodies (e.g. a GEMA fee in Germany or MCPS fee in the UK).
Page 84: Configuration Examples
Configuration Examples OpenCom 100 in Computer Networks One of the outstanding features of company telephone book (if the the OpenCom 100 is the integration multi-company variant is acti- of telephony and computer net- vated). works. Connect the OpenCom 100 via a computer network (LAN) with In addition, the OpenCom 100 can suitably configured workstations, be used as an Internet access server.
Page 85: Introduction To Tcp/Ip
Introduction to TCP/IP In a single LAN it is possible to use network mask, the connection is es- various protocols for the transmis- tablished via the default gateway. If sion of data. The connection be- a device knows several data routes tween a workstation computer and to different intermediate stations, the OpenCom 100 runs via the TCP/...
Page 86: Opencom 100 In A Serverless Lan
OpenCom 100 in a Serverless LAN In a peer-to-peer network, the work- OpenCom (DNS) (DHCP, RAS, stations are connected to one an- int. DNS, Internet) other via network cables. In many networks, the cables run in the form of a star from a central hub. Such networks do not require special servers.
Page 87: Dns Name Resolution
Install the TCP/IP network protocol workstations. When you want to see and a Web browser for every work- a Web page, you simply type the URL station which is to have access to the (uniform resource locator; Internet OpenCom 100 network features. address;...
Page 88: Ras Access
RAS Access vironment. NetBIOS can use Net- BEUI, IPX/SPX or TCP/IP as the trans- You can establish a connection from port protocol. In the network an external computer with an ISDN environment, you can only access card to the OpenCom 100. The nec- files and printers on workstations us- essary TCP/IP settings are transmit- ing TCP/IP for NetBIOS.
Page 89: Dns Name Resolution
In many cases, an IP-enabled server DHCP server it is possible to link the configures the TCP/IP settings via MAC address of a network card with a DHCP for all workstations. On start- specific IP address. You will find de- ing, the OpenCom 100 requests TCP/ tails in the server documentation.
Page 90: Ras Access
count and the same password for OpenCom Server (DNS) (Internet) (DHCP, RAS, the network log-in, you have to en- int. DNS) ter this combination only once when dialling in. OpenCom Server (DNS) (RAS, Internet) (DHCP, Ext. PC 1 PC 2 int.
Page 91: Lan-To-Lan Link
LAN-to-LAN Link You can use the OpenCom 100 to in- different IP address ranges (subnet- terlink two LANs via ISDN. To do this, works). For at least one of the you configure two OpenCom 100 OpenCom 100 systems, change the systems so that they can dial in to prescribed address range for the each other.
Page 92: Useful Information On Internet Access
Useful Information on Internet Access Costs Using the Web The OpenCom 100 uses a router A Web browser not only enables you function to access the Internet, to use the OpenCom 100 Configura- which means that it automatically tor from every workstation but also establishes an Internet connection to obtain a wealth of information when required and terminates the...
Page 93: E-Mail
E-mail One of the most important services Network address translation (NAT) is in the Internet is e-mail. E-mails are activated on accessing the Internet buffered in individual e-mail ac- (ISP). You require this feature in or- counts on a mail server. Mail servers der to translate internal IP addresses are operated by ISPs for example.
Page 94 The protocol will function with- ■ out TCP/UDP port numbers, e.g. ICMP or IGMP. The OpenCom 100 NAT has suitable processes for ensuring the functions of many important protocols af- fected by these rules. These are the protocols FTP (in “active” mode), Cu- SeeMe (“videoconferencing”), IRC (“chat”), ICMP errors (“traceroute”) and ICMP echo (“ping”).
Page 95: Voice Over Ip (Voip)
Voice over IP (VoIP) The term “Voice over IP” describes, in the utilised data-lines makes it general, the usage of IP based data possible to define exactly the networks for telephony. It is possible voice and service quality. to distinguish between two different types of VoIP: This chapter only explains the VoIP system telephony via Intranet.
Page 96: Propagation Delay And Bandwidth
The integration of voice and data DHCP (details below Start Procedure communication within the Intranet starting on page 103). Therefore al- makes savings possible and opens ways plan the deployment of VoIP in up new possibilities. However the the Intranet together with the net- joint usage of an existing network work administrator.
Page 97: Voice Quality
propagation-delay before the re- The length of the voice-data packets ceiver can be begin with playback. must therefore be adjusted accord- The extra time required for voice- ing to the requirements of the trans- data encoding and decoding can, for mission medium.
Page 98 Quality Levels for Voice Transmission with VoIP Level Voice Comprehensibility Comparable to Very Good ISDN Good DECT Satisfactory Limited Defective GSM > 4 Unacceptable No Connection During call creation the involved ter- tion of the recording not the byte minals negotiate the voice-data count of the data packet is relevant: compression (“codec”) that will be used.
Page 99: Optimisation
Packet Propagation Delay and Packet Loss Value Quality Level Value Quality Level Propagation delay Optimal Loss < 1 % Optimal < 50 ms Propagation delay 0.5 level Loss 1-2 % 0.5 level 50-100 ms depreciation depreciation Propagation delay 1 level depreciation Loss 2-3 % 1 level depreciation 100-150 ms...
Page 100: Media Gateway (Mgw)
The Media-Gateway function imple- terminals. mented in system software has the following limitations: With an OpenCom 130 the MGW ■ interface card can be operated in Up to four channels can be used slot 2 or slot 3.
Page 101 With an OpenCom 150 up to two 3. Enter the desired static IP ad- ■ MGW interface cards can be op- dress in the IP address config- erated in slots 4 and 5. ured field. Enter “0.0.0.0” to ob- tain an IP address via DHCP. The MGW interface card sup- ■...
Page 102: Voip System Telephones
VoIP System Telephones For VoIP system telephony the fol- Two RJ45-connector ports are ■ lowing telephones and software available for ethernet connec- packages are available: tion. Both ports are connected to one another via the internal OpenPhone 63 IP: This is a VoIP Switch of the telephone.
Page 103: Voip System Telephone Configuration
VoIP System Telephone VoIP system telephone’s audio ■ Configuration signals are generated by the tel- ephone itself. DTMF dial tones and Music on Hold are realised The VoIP system telephones by the Media Gateway function. OpenPhone 63 IP and OpenPhone 65 IP obtain required IP There is a quartz-based clock address configuration and operat- ■...
Page 104: Lan Dhcp Server
4. Connect the ethernet connec- the online help or handbook of tion with the RJ45 connector of the deployed DHCP service-pro- the VoIP system telephone. Es- gramme. The MAC address of all tablish the power supply. Verify VoIP system telephones always the correct start procedure by begins with 00:30:42.
Page 105: Start Procedure
served by the DHCP service- and via TFTP load the file from the programme. Confirm with OpenCom 100. For example, using Apply. Windows XP the command line is: “tftp -i 192.168.99.254 get /direc- Subsequently restart the tory/software.cnt”. OpenCom 100 and all connected VoIP system telephones.
Page 106 shown in the display. The loaded 7. Extra connections are created operations software is started. using the IP protocol RTP (“Real- time Transport Protocol”) for call 4. The operations software sends a data when a call is created. For DHCP request on the broadcast calls between two VoIP system address 255.255.255.255.
Page 107 Configuration of an external DHCP server for VoIP system telephones Composition of “Option 43” In particular the correct composition of the “Option 43” is for the func- Byte Value Purpose tioning important. For this option, 192, 0xc0 4 bytes with the IP exactly 12 bytes must be transmit- address of the com- ted.
Page 108: Openphone Ipc
OpenPhone IPC Besides the hardware VoIP system software can be used with the oper- telephones, PC software for VoIP te- ating systems Windows 98 SE/ME lephony can also be deployed. This and Windows 2000/XP. Software VoIP system telephone OpenPhone 65 IPC with one keypad module Besides VoIP system telephony via Selectable user interface ■...
Page 109: Installation
(60 days) Device ID field. This is config- demo-version. Please contact your ured in the Configurator, on the dealer or your DeTeWe representa- PBX Configuration: Ports: VoIP tive if you wish to purchase a perma- Phones page.
Page 110 MAC-address to secure telephone usage. The device ID can only be read-off via the Web console. The displayed menu texts and parts of the operations software are ele- ments of the OpenPhone IPC instal- lation, however, if required, are loaded from the OpenCom 100 via TFTP.
Page 111: Pbx Cascading
The two PBXs essentially function Master system Slave system OpenCom 130 OpenCom 130 OpenCom 150 Rack OpenCom 150 Rack For the PBX Cascading you will need a license. The license agreement pro- vides you with the necessary steps to activate this function.
Page 112: Functionality Of Pbx Cascading
The PCM port is on the add-on – In the case of an module of the OpenCom 130. OpenCom 150, connect the You must therefore install an LAN1 port of the master system...
Page 113: Putting A Cascaded Pbx Into Operation
(only entry in the Type field (“Online: OpenCom 130) or one of the U PBX type”). If you select this en- ports of an interface card. try, the settings for Type and MAC address are applied auto- 2.
Page 114: Notes
the type Upn 1/0/n (1: slave sys- The two communications sys- ■ tem, n: U port number). tems must have a direct Ether- net connection or be connected Note: Changes to the configura- via a hub in order to exchange tion while initialising the slave system data.
Page 115: Licensing Information
In this case, new activation keys for the use of additional program pack- ages must be generated on the DeTeWe licence server (http://lizenz.detewe.de). The licensing confirmation for the PBX Cascading Licensing Information...
Page 116: Pbx Networking
PBX Networking OpenCom 100 provides all the fea- All settings that affect the configura- tures necessary for PBX networking. tion of PBX networking can be found You need PBX networking in the fol- in the Configurator menu lowing cases: PBX Configuration: Trunks and in the PBX Configuration: System: To operate the OpenCom 100 as Settings dialogue under System...
Page 117: Protocol: Q.sig Or Dss1
Master/Slave Various line types and transmission protocols can be used for point-to- point connections. The required net- For an ISDN connection, it is possible work topology (distance, connec- to determine which PBX is the proto- tion capacity) determines which col master and which the protocol type of point-to-point connection is slave.
Page 118: Types Of Point-To-Point Connection
Please note: Reciprocal or circu- the L1 clock propagates from a mas- ter via a number of PBXs. lar application of the L1 clock is not allowed. Network Example: In the above case you PBX1 PBX 3 operator could reverse the L1 slave/master setting for the connection between PBX 1 and PBX 3.
Page 119: Connection Via An Active Transmission System
nection between two PBX 1 PBX 2 Transmission L1 slave L1 slave OpenCom 100s. You can use the System L2 master L2 slave L3 master L3 slave corresponding pressure termi- L1 master nals for S ports on interface Connection by an active transmission cards.
Page 120: Configuration
Configuration Note: A line or a trunk group can- The possible configurations de- scribed below can be set up in the not be seized directly. It is always per- Web console using the PBX Configu- formed indirectly via a route. ration: Trunks menu.
Page 121: Numbering
sary for this can be configured With closed numbering, the with the route. OpenCom 100 determines which route to seize from the telephone The user does not get a busy sig- number dialled. The information ■ nal until the attempt to set up needed for routing a call can be con- an indirect connection via the figured in a numbering table con-...
Page 122: Technical Details
Q.SIG (e.g. Emergency to the following table. Call, Operator, Normal) and the Q.SIG name transmission feature (“user names”) are fully supported. OpenCom 107 – OpenCom 130 OpenCom 150 Technical Details PBX Networking...
Page 123 Legend S = Slave M/S = Master/Slave M = Master Note: The S ports on add-on cards can be operated in both L1 master and L1 slave mode. PBX Networking Technical Details...
Page 124: Team Functions
Team Functions Introduction Number of available call-keys With the team functions you can manage your telephone communi- Telephone Number of keys cation tasks by assigning lines with OpenPhone 61 One key with a dis- separate call numbers to the keys of play, five keys with- different terminals.
Page 125 do not want to be disturbed, or Direct call key: Only outgoing ■ call diversion to another tele- calls can be made with a direct phone. call key; they are signalled to all terminals with the same number Team key: As with a trunk key, a programmed to a trunk key.
Page 126: Team Configuration
Team Configuration showing the status of the indi- vidual users. The attendant ter- minal sees the status of the us- You can create teams and program ers and can put calls through by call keys in the Configurator of the simply pressing the key.
Page 127: Three-Member Team
addition, a private line is configured Calls for the other team member’s for both of the executive’s tele- call number are indicated by an opti- phones (trunk key TrK 12: private). cal signal on one’s own telephone (flashing trunk key LED). Call numbers 11 and 10 are both configured as a trunk key on the ex- The parallel telephone will indicate...
Page 128: Unified Team
call keys programmed as trunk and Line Busy Indication team keys. If a line is busy, e.g. TrK 11 Johnson, the team keys 11 on Miller’s and Smith’s telephones will indicate this. Miller TrK 10: Miller TK 11: Johnson Call Signalling TK 12: Smith In this example, calls via the trunk keys are signalled acoustically.
Page 129: Toggle Team
Line Seizure Each team member has one Call numbers 10, 11 and 12 are pro- OpenPhone 65 with all call keys pro- grammed as trunk keys on each grammed as trunk and team keys. team member’s telephone (TrK 10 to TrK 12. Miller 14:22 Mi.14.Feb.01...
Page 130 phone, e.g. TrK 10 and TrK 15 on Miller’s telephone as TK 10 and TK 15 on Johnson’s telephone. The as- sumption here is that most calls will go to the respective first call num- bers, and team members can thus help each other out by answering one another’s calls.
Page 131: Call Queue
Call Queue Introduction A queue can be activated for the tel- and in the display. If calls are in the ephone numbers of any type of tele- queue, a number at the beginning of phone, i.e. for system, analogue, the second line of the display on the ISDN and DECT telephones.
Page 132: Activation Of Queues
Note: As calling fax machines of- You should configure a new user ten operate with the “voice” service group (e.g. “Operators”) and activate indicator (e.g. on analogue ports), the authorisations “Call queue”, “Call you should assign ports for fax ma- waiting protection”...
Page 133: Hunt Groups
U interface card and the RFP 21/23 under PBX has been installed (in an Configuration: Ports: U OpenCom 130 or an OpenCom 150). Ports on a U interface card are DECT Configure a trunk key for the ■...
Page 134: Group Of Three Attendant
and set the Dial out: External pressing a function key. Calls which option appropriately. are in the OpenPhone 65 queue must still be answered on this tele- Create a user called “Operator 1” phone. New calls are signalled on ■ under User Manager: User.
Page 135 der PBX Configuration: Ports: Program a function key with the ■ function “Sign on/sign off from hunt group” on the three system Configure a trunk key with its telephones (in the menu ■ own telephone number for each Calls: Hunt group). of the OpenPhone 65 tele- phones under PBX Configura- tion: System telephones.
Page 136: Multi-Company Variant
Multi-Company Variant Communications systems are fre- Each available trunk group is ■ quently shared by several compa- uniquely assigned to a company nies. These companies want to so that incoming external calls jointly use the existing infrastructure can be transferred to the correct (e.g.
Page 137: Configuring The Multi-Company Variant
Configuring the Multi-Company Variant The multi-company variant can be 5. In the case of outgoing external commissioned and configured by calls, the lines via which the the system administrator of the members of a company can OpenCom 100 without any major ef- make a call must be defined (see fort.
Page 138: Configuring And Managing
or in the PBX Configuration: The name of the default com- ■ Trunks menu. pany can be changed, but the default company itself cannot be deleted. Configuring and Managing Companies Assigning Users Up to five companies can be config- ured in the OpenCom 100. By de- For each user you must define the fault, one company with the name company to which they belong.
Page 139: Assigning Trunk Groups
Assigning Trunk Groups Allocating Routing Codes Connections of the same type and in Routes are used for automatic and the same direction are arranged in a selective seizure of trunk groups or trunk group (e.g. S multi-terminal connections for external calls. It is connections).
Page 140: Variant
A company exchange is set up in the PBX Configuration: System: Opera- tor menu. In this menu, you can specify an internal telephone number for each company and time group which then represents the ex- change for this company. Working with the Multi-Company Variant All the features of the OpenCom 100 The company telephone book is a...
Page 141: Companies
phone books. This authorisation is useful if members of this group - e.g. the “Administrators” - service the entire system. Foreign telephone books can only be edited in the Con- figurator in the Phone Book menu. The number of entries in a company telephone book is unrestricted.
Page 142: Configuring The Pc Software
Configuring the PC Software Further possibilities of use can be If your PC is suitably configured, implemented on a workstation PC the CD will start automatically. with the Windows operating system Otherwise select Run from the by installing drivers and pro- Start menu.
Page 143 3. On the product CD, in the offline selecting the command Extras: configurator installation direc- Setup in the StartCenter tory, you will find ZIP archives programme. Select the for various TC-system types. corresponding Working Directory in Open the desired ZIP archive the Setup dialogue.
Page 144: Setting Up Tapi
If there is an existing web-server If for the Web browser there is a ■ ■ service installed on the worksta- proxy activated, then you might tion computer, then you must have to enter the computer enter a new port number in the name “localhost”...
Page 145 Configuring the TAPI Connection OpenCom 100. This user must be allocated a system telephone. Note: Under Windows NT or Win- Confirm your entry with OK. dows 2000/XP you should log on as the user for whom you want to con- 6.
Page 146: Setting Up Net Capi
4. The number you entered is dis- aler” programme is not installed, you played on the selected system will have to install it. To do this, you telephone. Lift the receiver to open the Control Panel and click on start dialling. Software.
Page 147: Using The Systray Display
3. Go to the Configurator, User on the right side of the Windows Manager: User menu. Select Start bar. Click on this icon with one of the users shown. Enter the right mouse key. Select the the number just assigned in one Log-on command from the of the boxes No.
Page 148: Openhotel
isting PBXs. Enter your user the systray display logs on for name and password in the boxes the OpenCom 100. under Log-on. 6. Right-click on the 4. If you activate the Autostart systray display in check box, you will see the the Start bar.
Page 149: Synchronising The Pc Clock
Synchronising the PC Clock With the network service SNTP (sim- der Start: Programs: Accesso- ple network time protocol) it is pos- ries. sible to synchronise the internal clock of a PC with the time of the 2. Enter the command line “net OpenCom 100.
Page 150: Address Queries Using Ldap
Address Queries using LDAP You can search the data of the cen- 4. Check the function. In the Edit tral telephone book of the menu, call up the Find: People OpenCom 100 from a workstation in command. the LAN using LDAP (Lightweight Di- rectory Access Protocol).
Page 151: Opencom 130/150
USB DECT Box on the OpenCom 130/150 Note: You can operate a USB BECT 3. Install the software of the USB Box on an OpenCom 130 or an DECT Box and then connect the OpenCom 150, if a U interface card USB DECT Box to your PC.
Page 152: Technical Data
Box” manual. Do not enter the provider data, though. Instead, use the internal number of the RAS access and the user name and password of the OpenCom 130/150 user. USB DECT Box on the OpenCom 130/150 Configuring the PC Software...
Page 153: Configuration Guide
Configuration Guide The Configuration Guide contains a Configuring E-Mail: This dia- ■ series of flowcharts that will help gram tells you how to create the you to plan the configuration of the requirements needed for config- OpenCom 100 and guide you uring the OpenCom 100 e-mail through the necessary settings step access function.
Page 154: Overview
Overview Ethernet network (LAN) exists? Cross-connected ethernet cable available? Connect the configuration Connect the configuration Connect the OpenCom and the PC to the OpenCom COM port. PC to the OpenCom LAN port. configuration PC to the network Generate the Dialup Networking Enable DHCP.
Page 155: Pbx Ports
PBX Ports Set the access type (multiterminal Define the access type access and/or system access). Set the external S interfaces and Define the external enter the telephone numbers interfaces assigned by your network provider. Do you have ISDN terminals Set the internal S interfaces Define the internal S that you wish to operate on...
Page 156: Easy Access
Easy Access Do you have a computer network? Finished Assign a name Host name to the OpenCom. The OpenCom takes Do you have a DHCP DHCP the settings from server in your network? your DHCP server Ask your network administrator for the Activate the OpenCom OpenCom address range for the RAS accesses.
Page 157: Isp Settings
ISP Settings Do you want to configure Select a provider Your own ISP a new Internet provider? from the list “SYS Configuration: System: Select one of the Country” = “German”? default providers in “NET Configuration: Enter your provider's Connections: ISP”. T-Online dial-in data.
Page 158: Ras Settings
RAS Settings Have you made the network settings for the OpenCom ? NET Configuration: Configure the network - Easy Access settings for the OpenCom. Configure the RAS access of the OpenCom. “NET Configuration: Connections: RAS” Status Activate the RAS access. Specify the telephone number for which Telephone number the RAS access should be configured.
Page 159: Lan-To-Lan Settings
LAN-to-LAN Settings Have you made the network settings for the OpenCom? NET Configuration: Configure the network- Easy Access settings for the OpenCom. Configure the LAN-LAN connection. “NET Configuration: Protocol Select between PPP and HDLC transparent. Connections: LAN-LAN” Telephone number local Enter the internal telephone number.
Page 160: E-Mail Function
E-mail Function Have you made the network settings for the OpenCom? Configure the network settings NET Configuration: for the OpenCom. Easy Access Do you want to use e-mail Internet from the Internet? NET Configuration: Configure your Internet access. Connection: ISP Has an internal e-mail server been configured in your LAN? No e-mail use...
Page 161: E-Mail Access
E-mail Access Do you have access to a mail server Mail server in your network or in the Internet? Configure your network/ NET Configuration: Easy Access Internet access. or Configure ISP Do you have created mail account polls User accounts in the “User Manager: User accounts”? Set up user accounts in User Manager: User Accounts...
Page 162: Frequently Asked Questions
LAN LEDs AC adapter (Ethernet switch) LAN LEDs Activity LED Basic module Add-on module Position of LEDs on the OpenCom 130 Power Good LED LAN LEDs Activity LED Position of LEDs on the OpenCom 131 Frequently Asked Questions...
Page 163: General/Hardware
Check whether the plug-in power thorised dealer. The AC adapter plug supply is properly connected of the OpenCom 100 may be defec- (OpenCom 130). If an add-on mod- tive. ule is installed: Make sure the mains plug is properly connected.
Page 164 Question: The OpenCom 100 is (Configurator, User Manager: User connected to an NTBA with a groups menu). multi-terminal configuration. Why is it not possible to establish exter- Check also whether the internal call nal connections? number of this telephone has been configured for outgoing call distri- With the original factory setting, an bution (Configurator, PBX Configu-...
Page 165: Dect
Configuration: Ports: U menu). face card has been installed (in an OpenCom 130 or an OpenCom 150). Question: The LED of the RFP 21/ 23 is continuously lit up, but one of Question: The LED of the RFP 21/...
Page 166 IP address of the If you have installed an add-on mod- OpenCom 100? ule (in an OpenCom 130), also check the LAN LEDs of the Ethernet switch. To find out what the IP address is, The Ethernet line between the basic...
Page 167 * 1 8 2 on one of the con- In the Configurator, use the LAN nected system telephones. setting in ISP to specify the central router as the default gateway. If nec- The code-number procedure essary, deactivate any filter rules de- * 1 8 3 also displays the net- fined for the ISP (NET Configura-...
Page 168: Internet
In- ing the direct IP address. If required, direct access uses the routing func- change the domain setting in the tion of the OpenCom 130/150, ac- NET Configuration: Easy Access companied by the configured menu.
Page 169 permission has been given for ■ Internet access via RAS (Config- urator, Net Configuration: Safe Access menu), an internal number is configured ■ for RAS access (Configurator, Net Configuration: Connec- tions: RAS menu), your user group has been ■ granted RAS access rights (Con- figurator, User Manager: User Groups menu).
Page 170: Technical Specifications
Technical Specifications OpenCom 130 System data Mains power supply 230 V ~ 50 Hz Rated power Basic module: 25 VA Add-on module: 80 VA Safety class Permissible temperatures +5°C to +40°C stationary, weatherproofed Dimensions (W x H x D) 396 x 390 x 100 mm...
Page 171 – Supply voltage 40 V ± 10% – Supply power 3 VA per U – Range 1,000 m a/b port for analogue terminals Basic module: with pulse or DTMF dialling, Add-on module: up to 24 x; flash duration of 60 to 310 ms possible interface cards: –...
Page 172 OpenCom 131 System data Mains power supply 230 V ~ 50 Hz Rated power Main module: 25 VA Safety class Permissible temperatures +5 °C to +40 °C stationary, weatherproofed Dimensions (W x H x D) 396 x 390 x 100 mm Weight (system only) 1900 g ports...
Page 173 – Supply power 1,2 VA – Feed current 25 mA – Range 1000 m V.24 port (COM) for connection of a PC 1x (optional) – Range Doorstation equipment interface card for connection of doorstation 1x (optional) equipment Contact load of actor 1,5 A / 125 V –...
Page 174 OpenCom 150 System data Mains power supply 230 V ~ 50 Hz Rated power 160 VA Safety class Permissible temperatures +5 °C to +40 °C stationary, weatherproofed Dimensions Wall version: 396 x 390 x 100 mm (W x H x D) Rack version: –...
Page 175 a/b ports for analogue terminals Possible interface cards: with pulse or DTMF dialling, – 4 x a/b flash duration of 60 to 310 ms – 8 x a/b – 2 x S and 6 x a/b – Supply voltage 40 V ± 10% –...
Page 176: Index
Index Loading software updates 78 Network card setup 69 Preconfiguration 75 a/b adapter 50 RAS service 68 Accessories 53 Remote configuration 75 Actor Resetting the system data 79 See Intercom system 47 Saving and loading the Actor/sensor port 41 configuration 78 Adapter Serial port (V.24) 68 Audio 51...
Page 177 Interface cards 23 Interface cards (installation) 26 Interface cards (overview) 33, 36 DECT 9, 57, 163 Interfaces DHCP 82 PCM 110 Direct call key 123 Internet access 90 DNS 85, 87 Costs 90 Doorstation equipment add-on card 27, E-mail 91 28, 29 NAT 91 Doorstation equipment interface...
Page 178 PBX cascade 79 Remote configuration 75 PBX cascading 109 Resetting system data 79 PBX networking 114 Routes 118 PBX number 120 PC status display 145 PCM port 43 Pin assignment S0 port 162 Audio adapter 51 S0 port pin assignment 41 ISDN socket 39 S0 ports 39, 120 Plug-in power supply 28, 29, 30...
Page 179 Unified team 126 Upn port pin assignment 41 Upn ports 40 V.24 add-on card 28, 29, 30 V.24 interface card 24 Voice mail 46 Index...
Page 180 Notes Index...
Page 181 Notes Index...
Page 182 Notes Index...
Page 184 In the UK: DeTeWe Ltd • 1 Frogmore Road • Hemel Hempstead • Herts, HP3 9TG www.detewe.co.uk Other countries: DeTeWe Systems GmbH • Zeughofstraße 1 • D-10997 Berlin • Germany www.detewe.de As of June 2005 Subject to changes...

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