DETEWE OpenCom 510 User Manual
  1. Manuals
  2. Brands
  3. DETEWE Manuals
  4. Conference System
  5. OpenCom 510
  6. User manual
DETEWE OpenCom 510 User Manual

DETEWE OpenCom 510 User Manual

Communications system for integrated voice and data communication
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
OpenCom
510
Mounting and Commissioning
User Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the OpenCom 510 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for DETEWE OpenCom 510

Summary of Contents for DETEWE OpenCom 510

  • Page 1 OpenCom Mounting and Commissioning User Guide...
  • Page 2 Welcome to DeTeWe OpenCom 100 Product Family Thank you for choosing this DeTeWe product. Our product meets the This manual describe the communi- strictest requirements with regard to cation system OpenCom 510. quality and design. For other members of the product...

  • Page 3: Table Of Contents

    Notes on EMC and Earthing ..18 PCM Port Notes on Installing the OpenCom 510....19 LAN Port Notes on Installing Terminals ..19 DSL .
  • Page 4 Networks MS+A1-8 Introduction to TCP/IP Configuration OpenCom 510 in a Serverless Brief Guide to Initial DNS Name Resolution ...89 Configuration Internet Access ....89 First Configuration via Serial Port .
  • Page 5 General Information ... 135 Installation and Configuration . . 135 Technical Data for Operation on the OpenCom 510... . . 136...
  • Page 6 Configuration Guide 137 Overview PBX Ports Easy Access ISP Settings RAS Settings LAN-to-LAN Settings E-mail Function E-mail Access Frequently Asked Questions General/Hardware Telephony DECT Internet Technical Data Index...

  • Page 7: Features

    The OpenCom 510 is designed for in- The OpenCom 510 supports the fol- stallation in a 19" frame. The frame lowing communications applica- itself can be installed in a 19"...
  • Page 8 MS+UPN2-8 interface card can be ISDN S interface for connecting used to connect RFP 21 base sta- the OpenCom 510 either to a pri- tions. mary multiplex interface or to a sec- ond PBX (ISDN point-to-point con- Analogue ports are suitable for con- nection).
  • Page 9 OpenCom 510 can be configured accordingly. The You can optimize telephone commu- OpenCom 510 can also be used for IP nication with the help of team func- configuration if there is no IP-capa- ble client network. An integrated...
  • Page 10 The OpenPhone 25 will establish a data connection with the The OpenCom 510 enables all con- OpenCom 510 via the DECT air inter- nected PCs to access the Internet face. The Internet connection itself using a common IP address; only the...
  • Page 11 LAN by means of RAS access. In addition, you can configure a LAN- to-LAN link via ISDN. Two OpenCom 510 systems can thus con- nect their LANs for on-demand dial- in (from both sides). A NET CAPI (driver software provided...

  • Page 12: Factory Settings

    Factory Settings Tip: Notes on the functions listed The OpenCom 510 is delivered with the following basic settings and acti- below can be found in the glossary vated features. We recommend that (provided as a PDF file on the system you configure the OpenCom 510 to CD-ROM).
  • Page 13 group until a user logs on to the web are activated. Pickup protection console. All terminals are then auto- is deactivated. matically allocated to the “Guests” group. For further information on “Call removal” is deactivated. ■ configuring user groups and users, re- fer to the online help chapter “User “Callback on busy”...
  • Page 14 Speed dialling is possible, pro- and analysed. ■ vided it has been configured in the OpenCom 510 central tele- Every user can change the con- ■ phone book. figuration of the OpenCom 510. The blacklist, the whitelist and a Every user can create a personal ■...

  • Page 15: Internet Functions

    Note: E-mail, ISP and RAS access OpenCom 510 web console or cannot be configured unless you have from a system terminal that has activated the OpenCom 510 IP pack- been configured accordingly). age licence in the web console’s Con- figurator in the SYS Configuration:...
  • Page 16 DeTeWe licence server (http://li- zenz.detewe.de). The activation key is generated on the basis of the serial number of your OpenCom 510 and the transac- tion record (TAD). The licensing con- firmation accompanying your IP package contains your personal TAD and all the information you need to carry out this procedure.

  • Page 17: Preliminary Information

    Preliminary Information Construction of the OpenCom 510 The OpenCom 510 is designed to be cards ordered by the customer must used in 19" rack systems. It com- be installed separately. prises the following: Please note: Interface cards may A 19" mounting frame for the be installed by qualified personnel ■...

  • Page 18: Scope Of Delivery

    Scope of Delivery The OpenCom 510 communications of delivery only if the 1-12 frame system’s scope of delivery comprises is the first frame ordered and the following: not being used to expand the OpenCom 510. 1 19" frame (1-12 frame) with ■...

  • Page 19: Installation

    19" frame (1-12 frame). Always use the original packaging when packing OpenCom 510 com- If the OpenCom 510 is being pow- ponents for transport or storage. ered by two MPS+1-AC power sup- ply units, each of the two units must...

  • Page 20: Notes On Emc And Earthing

    This is normally the strips to connect more than one OpenCom 510 housing. OpenCom 510 power supply unit or a OpenCom 510 and other devices to Earthing and Potential the same mains supply. For the purpose of potential equali-...

  • Page 21: Notes On Installing The Opencom 510

    The protec- The OpenCom 510 is designed for in- tive earth conductor of the 230 V door use only. Route the cables in mains cables is connected to the cir-...

  • Page 22: Siting, Ambient Conditions

    ■ or near high-frequency devices ■ such as transmitter and radio- therapy or similar apparatus. If the OpenCom 510 is to be installed together with other electronic equipment in a 19” cabinet, ensure Siting, Ambient Conditions Installation...

  • Page 23: Installation In A 19" Rack

    Right mounting bracket common connection between 1-12 frame and 19" rack Note: If the OpenCom 510 is to be used as a wall-mounted instead of a floor-standing system, it must be in- stalled in a standard-type wall- mounted enclosure using 19"...

  • Page 24: Installing Modules

    C (1-6) D (7-12) OpenCom 510: 1-12 frame slots Slots The following slots are provided for installing these modules: The OpenCom 510 1-12 frame can Legend house up to: Slot for group 1 power supply unit 2 power supply units ■...

  • Page 25: Notes On Disconnecting The Mains Supply

    DANGER! Always unplug the follows: mains cables of both power sup- ply units when installing the cen- 1. Shut down the OpenCom 510. To tral control module or a power do so, first restart the system by supply unit. – entering the code procedure...
  • Page 26 52 for information on pin 5. Unpack the central control mod- assignment. ule. 9. Switch the OpenCom 510 on again. To do so, reconnect the group 1 power supply unit (see A in the illustration OpenCom 510: 1-12 frame slots...

  • Page 27: Installing Interface Cards

    In the table row listing Note: The MAC address for the the card to be exchanged, click OpenCom 510 is assigned by the cen- on Stop. The system then deac- tral control module and cannot be tivates the slot. Any connections changed.
  • Page 28 You can also check the status of the of the interface card is securely interface cards via the Web console plugged into the socket on the of the OpenCom 510. backplane. 1. Open the PBX Configuration: 5. Refit the screws to secure the in- Ports: Slots page in the Config- terface card in the 1-12 frame.

  • Page 29: Installing A Power Supply Unit

    If you want to deinstall the second power supply unit or exchange a de- CAUTION! fective one, proceed as follows: 1. Shut down the OpenCom 510. To do so, first restart the system by – entering the code procedure Static charge can damage elec-...

  • Page 30: Backplane

    5. Carefully push the power supply 8. Switch the OpenCom 510 on. To unit into the corresponding slot do so, reconnect the power sup- (see also the illustration ply unit with the mains supply (if OpenCom 510: 1-12 frame slots you are powering the on page 22).
  • Page 31 1-12 frame. curely screwed to the frame! Insert and tighten the screws to secure the backplane in the 1-12 7. Switch the OpenCom 510 on frame. again. To do so, reconnect the power supply unit with the 5.

  • Page 32: Uninterruptible Power Supply

    DECT system. If you are using a DECT system with the 9. The new keys will be generated OpenCom 510, you will need to using the backplane serial re-enter the PARK. number. You will be required to state this serial number. You can 11.

  • Page 33: Power Failure

    You can test the configuration as fol- first external outgoing call. lows: With multi-terminal access configu- 1. Disconnect the OpenCom 510 rations, the OpenCom 510 provides from the mains supply (see in- an emergency service feature: In the structions in Installing the Cen-...
  • Page 34 S17/18 S19/20 MX+S01-8: Location of the DIP switches for the power failure circuit Power Failure Installation...

  • Page 35: Interfaces And Connectible Terminals

    Interfaces and Connectible Terminals Overview The OpenCom 510 interfaces have nected by means of standard patch been implemented as RJ45 sockets cables. on the front of the interface cards and the central control module. No For technical information on the in-...

  • Page 36: S Ports

    Overview: Interfaces and Connectible Terminals Interface Terminals/Systems Page (internal) ISDN terminals (DSS1 protocol): telephones, fax machines, base stations and handsets, ISDN cards for PCs Digital terminals (ISDN terminals, system telephones) and DECT base stations Analogue terminals: telephones, G3 fax machines, (external or internal) mo- dems, external music-on-hold devices, external voice mail systems, external intercom systems Connection of a second PBX (PBX cascading)

  • Page 37: Termination

    S port; therefore, all ter- at the End of an S minating resistors of the interface If a OpenCom 510 is connected at card are activated in the default set- the end of an S bus, the terminating ting.

  • Page 38: External Isdn Ports (S External)

    You can connect the OpenCom 510 in in the Middle of an S to the NTBA or to a second If a OpenCom 510 is connected in OpenCom 510 for PBX cascading. the middle of an S bus, the termi-...

  • Page 39: Internal S Ports

    To connect the OpenCom 510 to the ISDN terminals can be connected to NTBA, wire pins 3, 4, 5, 6 of the NTBA internal S ports by means of a and of the OpenCom 510 1:1. crossed ISDN cable. For the pin as-...

  • Page 40: U Pn Ports

    Ports Terminals Connected to Note on the MS+UPN2-8 Ports Interface Card interfaces can only be used to ports can be used to connect connect DECT base stations if the one of the following system terminal MS+UPN2-8 has been installed in types: the master system;...

  • Page 41: Variants

    DECT Base Station Pin Assignment Connection Variants A DECT base station can be con- 1 2 3 4 5 6 7 8 nected to either one or two U interface pin assignment terfaces: If the DECT base station is con- The following table explains the U ■...

  • Page 42: A/B Ports

    DTMF dialling, e.g.: terminals. Terminals that do not sat- isfy the technical requirements for analogue telephones, connection with the OpenCom 510 ■ may cause damage to the communi- G3 fax machines, cations system! ■...

  • Page 43: Internal S 0 Ports

    (DTMF) dialling as it is not The external voice mail system can possible to use the additional fea- be connected to internal a/b ports as tures of the OpenCom 510 with well as to internal S ports. For both pulse dialling telephones.

  • Page 44: Technical Information

    However, you can use only The following Table explains the a/b one “Doorline” with the interface pin assignment. OpenCom 510. Pin Number Assignment For details on installing and config- Not used uring the “Doorline” intercom sys- Not used tem, refer to the product user guide.

  • Page 45: Pcm Port

    10 Mbits/s and the DSL modem (NTBBA) to the LAN 100 Mbits/s in half duplex or full du- port of the OpenCom 510. The router plex mode. The transmission rate will then convert the PPPoE protocol and mode are selected automatically to the TCP/IP protocol of the LAN.

  • Page 46: Service Pc

    OpenCom DSL & Uk Splitter TCP/IP & PPPoE NTBA Crosslinked twisted pair cable TCP/IP PPPoE Modem Network connection of the OpenCom via ISDN and DSL Service PC The Ethernet interface can also be used to connect a service PC using a crossed Ethernet cable.
  • Page 47 The following Table explains the V.24 interface pin assignment. Pin Number Assignment GND (EED) Not used Not used Interfaces and Connectible Terminals COM Port...

  • Page 48: Accessories And Adapters

    Accessories and Adapters Note: An extra plug-in power sup- The OpenPhone 63 and OpenPhone 65 system telephones ply is required to operate combina- have one or two slots on the rear for tions of equipment with a power con- various adapters and other accesso- sumption that exceeds the power ries.
  • Page 49 1 nal for starting and 2 (peak): recording signal + stopping recording. 3 (ring): relay contact 1 Not used on Round power OpenCom 510 socket (4 mm) Door display RJ-11 or 4, 5: relay contact 2 RJ-12...

  • Page 50: Approved Devices / Approved Accessories

    GN-Netcom, Profile 3-in-1 (1866-00-04) Headset adapter cable: GN Netcom, QD cable (quick coupling), smooth, Mod 4 (8800-00-01) Second handset Siemens, L30351-F600-A366 Handset DeTeWe, OpenPhone 60 Microphone: Winfinity, 4511326 / H 282-18 Loudspeaker: Siemens, L30460-X1278-X Recording device: No recommendation Accessories and Adapters...

  • Page 51: Device Combinations

    Device Combinations These symbols are used in the fol- lowing tables: You can use the following power val- ues to calculate the power consump- This combination is possible. ● tion of combined equipment: Reduced tone ringing, open listen- ❍ ing and hands-free talking volume adapter: 195 mW possible.
  • Page 52 Basic Unit: OpenPhone 65 Add-ons Second Terminal Power Audio adapter U adapter Up to 3 keypad modules – – – – 1140 mW ● – – – 1470 mW ● ● – – 1730 mW ● – – OpenPhone 61 2335 mW ●...
  • Page 53 Configurations with Plug-in Power Supplies The following table shows examples of equipment combinations operat- ing with additional power from a plug-in power supply. Basic Unit: OpenPhone 63 Add-ons: Second terminal Up to 3 Audio adapter OpenPhone 61 OpenPhone 63 OpenPhone 65 keypad adapter without...

  • Page 54: Modules

    Notes which can be installed in the on Safety starting on page 17! OpenCom 510. You will find informa- tion on their respective fields of ap- plication, along with technical and operational information and notes on indicators.

  • Page 55: Module Naming Conventions

    Module Naming Conventions The names of the modules indicate the module type and functions: Mx+y1-z Abbr. Meaning Module Indicates the module type as follows: Control Subscriber Trunk Subscriber/Trunk Power Supply Character used to divide the product name Indicates the interface type as follows: Analogue interface UPN U...

  • Page 56: Overview Of Available Modules

    Overview of Available Modules The following table provides an overview of modules available for the OpenCom 510: Name Description Page MPS+1-AC Power supply with AC/DC converter MC+1-3 Central control module with three interfaces MT+S2M1-1 Trunk module with one S interface for connecting to digital...

  • Page 57: Mps+1-Ac

    The following data refer to the sup- supplies power to the first six slots ply of power to the first six slots. (1 to 6) of the OpenCom 510. The MPS+1-AC converts the output volt- ages (220 V/110 V) output voltages Input Voltage into a DC voltage (+3.3 V and...
  • Page 58 –42 V Output Voltage In the event of a power failure, the power supply unit will generate a Rated current 4.0 A power failure signal. Current limitation 4.4 A to 5.5 A Short-circuit Continuous short- circuit protection Indicators There are two LEDs on the front of the MPS+1-AC power supply unit.

  • Page 59: Mc+1-3

    The MC+1-3 module is the central CompactFlash card: the control module of the OpenCom 510 firmware, the sys- OpenCom 510. It can be installed in tem terminal software, the con- slot 0 only (at the left end in the 1-12 figuration data and all customer frame;...
  • Page 60 ■ In cascaded configurations, mas- Mbits/s) can be used to connect ■ ter and slave systems are con- the OpenCom 510 to the LAN. nected via the PCM port (RJ45 socket). The V.24-1 interface can be used ■ to connect additional apparatus, In cascaded OpenCom 510 con- e.g.
  • Page 61 An Ethernet connection has been established. Operational Information If you need to exchange the central control module, shut down the sys- tem first! The OpenCom 510 must be disconnected from the mains supply (see Installing the Central Control Module starting on page 23).

  • Page 62: Mt+S2M1-1

    MT+S2M1-1 The MT+S2M1-1 interface card can be installed in any of the slots (1 to MT+S2M1-1 12) of the OpenCom 510 (see Slots starting on page 22). Technical Information The MT+S2M1-1 interface card ■ can also be installed in a slave system.
  • Page 63 Pin Assignment Indicators The following table shows the pin There are four LEDs on the front of assignment for the RJ45 connector the MT+S2M1-1 interface card. of the interface (labelled “S2M”; see the illustration MT+S2M1-1: Front view on page 60): MT+S2M1-1 Pin Number Assignment...
  • Page 64 The LEDs indicate the following: LED 1: Constantly yellow At least one connection established through the in- terface card is active. LED 2: Constantly green The interface card is operational; the slot has been activated (flickering is normal). Flashing yellow The interface card is ready, but the slot has not been activated or the interface card has not been config- ured yet.

  • Page 65: Mx+S01-8

    The MX+S01-8 interface card can be installed in any of the slots (1 to 12) For further information, refer to of the OpenCom 510 (see Slots start- S0 Ports starting on page 34. ing on page 22). If the MX+S01-8 interface card is ■...
  • Page 66 Indicators There are four LEDs on the front of the MX+S01-8 interface card. MX+S01-8 MX+S01-8: LEDs The LEDs indicate the following: LED 1: Constantly yellow At least one connection established through the in- terface card is active. LED 2: Constantly green The interface card is operational;...

  • Page 67: Ms+Upn1-8

    Not used Not used The MS+UPN1-8 interface card can be installed in any of the slots (1 to Not used 12) of the OpenCom 510 (see Slots starting on page 22). Technical Information Not used The MS+UPN1-8 interface card ■...

  • Page 68: Ms+Upn2-8

    A maximum of 48 RFPs (Radio ■ be installed in any of the slots (1 to Fixed Parts, DECT base stations) 12) of the OpenCom 510 (see Slots can be connected to the entire starting on page 22). system. MS+UPN2-8...
  • Page 69 In order to connect RFPs, U Pin Assignment ■ ports 1+2, 3+4, 5+6 or 7+8 can For information on the U interface be combined by setting the DIP pin assignment, refer to Upn Ports switches on the card accord- starting on page 38. ingly.

  • Page 70: Ms+A1-8

    (1 to 12) the system. After the card has of the OpenCom 510 (see Slots start- been installed it will automati- ing on page 22). cally load the required software.
  • Page 71 MS+A1-8 MS+A1-8 The LEDs indicate the following: LED 1: Constantly yellow At least one connection established through the in- terface card is active. LED 2: Constantly green The interface card is operational; the slot has been activated (flickering is normal). Flashing yellow The interface card is ready, but the slot has not been activated or the interface card has not been config-...

  • Page 72: Configuration

    PC-supported telephony software from our Web site at ■ functions, http://www.detewe.com. read out call charge information, For the initial configuration you can ■ connect the PC to the OpenCom 510 Configuration...

  • Page 73: Brief Guide To Initial Configuration

    For day-to-day operation you can in- tion via one of these ports. You can tegrate the OpenCom 510 into a LAN then open the Web console of the and start the Configurator from any OpenCom 510 and call up the Con- PC.

  • Page 74: System Requirements

    You will see the log-on page of the “http://192.168.99.254/” in the Web console. Continue reading un- address box. der Configuring the OpenCom 510 starting on page 79. System Requirements Note: If no connection can be es- system. If required, a Web browser...

  • Page 75: Configuration Under Windows

    In this case, tings > Control Panel” from the you can easily configure the connec- Start menu and double-click on tion to the OpenCom 510 by using the “Network” icon. Under Win- the program “occonfig”: dows NT, select the “Protocols”...
  • Page 76 After restarting your computer, you 4. Once set-up of the connection is will find an icon for the connection confirmed, you can continue to the OpenCom 510 on your desk- with Testing the Setup starting top. on page 76. Note: If this procedure cannot be...

  • Page 77: Notes On Configuring The Serial Port

    3. Tick the check box next to the First-time configuration of the component “RAS Network” and OpenCom 510 is also possible by a confirm your entry with “OK”. network card, providing this is al- ready installed on the PC, of course.

  • Page 78: Testing The Setup

    During this process you should acti- OpenCom 510 to an existing LAN in vate the automatic assignment of IP order to eliminate conflicts with an addresses by the DHCP protocol.

  • Page 79: Starting The Browser

    OpenCom 510. The IP addresses ured indirect via a proxy server. De- assigned by the OpenCom 510 on es- activate access via a proxy server tablishment of the connection will (“Direct connection”). To do this in be displayed.

  • Page 80: Macos

    Mini-HowTo” you will find instruc- tions on TCP/IP configuration. For the OpenCom 510 to configure the TCP/IP settings of a Linux system via DHCP, you must also install the “dhclient” package and activate con- figuration via DHCP in the Linux net- work configuration.

  • Page 81: Configuring The Opencom 510

    Preparing the Starting the Web Console Configuration 1. Start your Web browser. Enter Before starting with the configura- the OpenCom 510 IP address in tion, make sure you have the follow- the “Address” box: ing documents at hand: http://192.168.99.254/. An overview of the ports If the configuration PC gets its IP ■...
  • Page 82 OpenCom 510: log-on dialogue box 3. To commence configuration, you must first log on. For the initial configuration, enter your: - user name: “Administrator” - password: for the initial config- uration, leave this box blank. 4. Confirm this by clicking on OK.

  • Page 83: Loading The Online Help

    OpenCom 510: dialogue box for initial access Loading the Online Help 5. The software opens a dialogue for initial access. Determine an administrator password and en- The online help can now be loaded ter it in this dialogue. in the Configurator: 6.

  • Page 84: Finishing The Configuration

    Password: administrator pass- ■ This data is stored and then loaded word into the OpenCom 510 at the cus- Note: If you do not wish to let the tomer’s site by a service technician. customer service centre/authorised This prepared configuration must be dealer know the administrator pass- completed at the customer’s site...

  • Page 85: Codes For Ip Configuration

    OpenCom 510 is blocked for In the event that the IP configura- RAS access by any further users. tion of the OpenCom 510 has to be changed and access via the Web Please note: The system PIN is console is not possible, you can also preset to “0000”...

  • Page 86: Saving And Loading The Configuration

    OpenCom 510 software and is auto- matically loaded into the terminals Configurations are saved in a file ar- via the OpenCom 510 if the software chive and can be loaded to the version in the terminal is different OpenCom 510 either locally from a...

  • Page 87: Generating Your Own Moh Files

    Saving and Loading with CCITT, A-Law. This coding is re- the Configuration starting on page 84 quired for the OpenCom 510 and can and to the Web console online help. be set in the “Sound Recorder” when you save the file under Format...

  • Page 88: Configuration Examples

    The following LAN prerequisites are telephone book as well as to the possible: Server configuration in the LAN OpenCom 510 Functions No IP server present OpenCom 510 functions automatically as DHCP and DNS server IP server present...

  • Page 89: Introduction To Tcp/Ip

    The connection be- a device knows several data routes tween a workstation computer and to different intermediate stations, the OpenCom 510 runs via the TCP/ one speaks of a router. IP protocol used on the Internet. TCP/IP can be used together with The domain name system (DNS) re- other protocols (e.g.

  • Page 90: Opencom 510 In A Serverless Lan

    LAN with a server using a protocol other than TCP/IP (e.g. AppleTalk or IPX/SPX). The OpenCom 510 in a serverless LAN In a serverless LAN, the OpenCom 510 takes over the IP con- figuration of the connected worksta- tions.

  • Page 91: Dns Name Resolution

    OpenCom 510 network features. address; “http://...”) in your browser. In a serverless LAN, the For notes on installing network OpenCom 510 is configured as a DNS cards, refer to Connection by Network server and default gateway. The Card (LAN) on page 75.

  • Page 92: Ras Access

    RAS Access You can establish a connection from an external computer with an ISDN card to the OpenCom 510. The nec- essary TCP/IP settings are transmit- ted by the OpenCom 510 on estab- lishment of the connection. The computer that has dialled in now has access to all services in the LAN capable of being used via TCP/IP.

  • Page 93: Opencom 510 In A Lan With An Ip-Enabled Server

    You can then use a workstation to specific IP address. You will find de- access the OpenCom 510 Configura- tails in the server documentation. tor under the IP address assigned by the server. Configuration Examples OpenCom 510 in a LAN with an IP-enabled Server...

  • Page 94: Internet Access

    If you use the same log-in name for the OpenCom 510 user ac- OpenCom 510 in a LAN with an IP-enabled Server Configuration Examples...
  • Page 95 OpenCom 510 does not make known to the workstation when dialling in. For this reason, you enter the address of a WINS server manually in the network settings of the workstation. Configuration Examples OpenCom 510 in a LAN with an IP-enabled Server...

  • Page 96: Lan-To-Lan Link

    LAN-to-LAN Link You can use the OpenCom 510 to in- different IP address ranges (subnet- terlink two LANs via ISDN. To do this, works). For at least one of the you configure two OpenCom 510 OpenCom 510 systems, change the...

  • Page 97: Useful Information On Internet Access

    Useful Information on Internet Access Costs Using the Web The OpenCom 510 uses a router A Web browser not only enables you function to access the Internet, to use the OpenCom 510 Configura- which means that it automatically tor from every workstation but also...

  • Page 98: E-Mail

    Mail servers valid worldwide. So you require are operated by ISPs for example. no such addresses for your LAN. With the OpenCom 510 you can set up one or more e-mail accounts for Only TCP/IP connections trig- ■...
  • Page 99 Protocols which require inward-di- rected connection establishment can be configured in the Net Config- uration: Port Access menu. For fur- ther information, refer to the online help of this menu. Configuration Examples Useful Information on Internet Access...

  • Page 100: Pbx Networking

    PBX Networking As requirements grow, the second PBX (“PBX Cascading”). If you OpenCom 510 can be operated to- want to operate the OpenCom 510 gether with other PBX installations. at several locations with different If you merely need a larger number...

  • Page 101: Putting A Cascaded Pbx Into Operation

    Operation Proceed as follows to put a cascaded PBX system into operation: 1. If you want to cascade two OpenCom 510 PBXs, you will need to set the frame number using the DIP switches on the central control module.
  • Page 102 MC+1-3: Top view 4. Mount the slave system frame 6. Switch off the master system if it above or below the master sys- is operating. Disconnect the tem. Connect a system tele- module from the power supply phone to the slave system for a by pulling out the mains plug.

  • Page 103: Notes

    Please note: If you change the be used with appropriate tele- type of slave system later on, the port phones. All features of system settings that have been made will be telephones on U ports are deleted. available without restriction. The master system then initial- The S ports of the slave system...

  • Page 104: Pbx Networking

    PBX. This will also allow you to tures of PBX networking, the simpli- use the OpenCom 510 as a DECT fied configuration is sufficient in most server, for example. cases. For this purpose, assign the...
  • Page 105 connections on external S ports or L2: Layer 2 enables communica- ■ on the S port. tion via individual error-pro- tected channels that are inde- pendent of each other. L3: Layer 3 defines the adminis- ■ tration of the individual chan- Trunk line nels and implements the fea- Point-to-point...

  • Page 106: Types Of Point-To-Point

    If more than one port with the set- Types of Point-to-Point ting L1 Type = “Slave” is configured Connection on an OpenCom 510 and the setting L1 sync possible has been activated, then one of the ports is automati- There are different types of connec- cally defined as the L1 clock source.

  • Page 107: Configuration

    Note: The active transmission sys- PBX 1 PBX 2 L1 master L1 slave tem itself gets its L1 clock either from L2 master L2 slave L3 master L3 slave the network operator or from a clock generator connected by wire. Direct connection Use the RJ45 jacks on one of the Connection via the Public...
  • Page 108 PBX 2. Trunk groups “C,” “E” and “A” Network PBX 1 PBX 3 are assigned to this route. If a user operator connected to PBX 1 wants to reach a party in PBX 2, lines will be seized in Bundle Trunk line the following order: PBX 2...

  • Page 109: Technical Details

    100 entries. You use A different PBX number must be set this table to assign telephone num- for each OpenCom 510 in a PBX net- bers and/or ranges of telephone work. This setting can be found in numbers to a particular route.
  • Page 110 Some of the features possible in Q.SIG are not supported by OpenCom 510 with all their options, for example callback on busy within the Q.SIG network. The call catego- ries defined in Q.SIG (e.g. Emergency Call, Operator, Normal) and the Q.SIG...

  • Page 111: Licensing Information

    The following information is for cus- tomers who have already obtained bers of both infocom systems for licences for an OpenCom 510 and porting the activation keys. The se- would like to cascade or network rial numbers can be found in the...

  • Page 112: Team Functions

    Team Functions Introduction With the team functions you can manage your telephone communi- Number of available call-keys cation tasks by assigning lines with separate call numbers to the keys of Telephone Number of keys different terminals. The terminal us- OpenPhone 61 One key with a dis- ers, or team members, can thus pick play, five keys with-...
  • Page 113 aging calls. For example, you can Direct call key: Only outgoing ■ configure call protection if you calls can be made with a direct do not want to be disturbed, or call key; they are signalled to all call diversion to another tele- terminals with the same number phone.

  • Page 114: Team Configuration

    You can create teams and program ers and can put calls through by call keys in the Configurator of the simply pressing the key. OpenCom 510 (PBX Configuration: Groups and Ports: Upn menu). Direct call keys, for example, ■ can be configured at a terminal...

  • Page 115: Three-Member Team

    addition, a private line is configured Calls for the other team member’s for both of the executive’s tele- call number are indicated by an opti- phones (trunk key TrK 12: private). cal signal on one’s own telephone (flashing trunk key LED). Call numbers 11 and 10 are both configured as a trunk key on the ex- The parallel telephone will indicate...

  • Page 116: Unified Team

    call keys programmed as trunk and Line Busy Indication team keys. If a line is busy, e.g. TrK 11 Johnson, the team keys 11 on Miller’s and Smith’s telephones will indicate this. Miller TrK 10: Miller TK 11: Johnson Call Signalling TK 12: Smith In this example, calls via the trunk keys are signalled acoustically.

  • Page 117: Toggle Team

    Line Seizure Each team member has one Call numbers 10, 11 and 12 are pro- OpenPhone 65 with all call keys pro- grammed as trunk keys on each grammed as trunk and team keys. team member’s telephone (TrK 10 to TrK 12. Miller 14:22 Mi.14.Feb.01...
  • Page 118 phone, e.g. TrK 10 and TrK 15 on Miller’s telephone as TK 10 and TK 15 on Johnson’s telephone. The as- sumption here is that most calls will go to the respective first call num- bers, and team members can thus help each other out by answering one another’s calls.

  • Page 119: Call Queue

    OpenPhone 65 indicates how full the chines on the OpenCom 510 to a user queue is. If more than one telephone group without a queue.

  • Page 120: Activation Of Queues

    Queues can be combined with the During the configuration of this type “forwarding,” “pickup” and “hunt of call forwarding, the contents of group” functions, for example, in or- the queue are not transferred to the der to configure an attendant termi- target terminal.

  • Page 121: Examples Of Use

    Examples of Use Attendant Terminal for an under User Manager: User Operator with Two groups. Activate “Call queue”, System Telephones “Call waiting protection” and “Call forwarding” for this group The operator switches all incoming and set the Dial out: External calls and can either work on the option appropriately.

  • Page 122: Group Of Three Attendant

    how many calls there are in the Configuration queue. Configure the system access or ■ If the operator wants to leave the access for multiple terminals un- workstation and take along the at- der PBX Configuration: Ports: tendant terminal, call forwarding to the OpenPhone 25/27 is activated by pressing a function key.
  • Page 123 Note: The last attendant terminal tors”. Allocate each user the telephone number of the trunk remaining in the hunt group should key of their system telephone. not sign off, so that incoming calls can always be signalled to at least Activate Call wait.

  • Page 124: Multi-Company Variant

    This “multi-company variant” can be “0” for different companies. This implemented using the enables separate charging for OpenCom 510 within a shared office, outgoing external calls, for ex- for example. ample. In the multi-company variant, the An individual exchange (“opera-...

  • Page 125: Configuring The Multi-Company Variant

    “Multi-company variant” page 124). (OpenCompany 45) program pack- age must first be activated. This is 3. The users of the OpenCom 510 done in the Configurator on the are assigned to the individual Web console in the companies (see Assigning Users SYS Configuration: Licences menu.

  • Page 126: Configuring And Managing

    Configuring and Managing Companies Assigning Users Up to five companies can be config- ured in the OpenCom 510. By de- For each user you must define the fault, one company with the name company to which they belong. This “Company 1” is predefined. All con- assignment determines, for exam- figuration settings, e.g.

  • Page 127: Assigning Trunk Groups

    (the users) via the lines of a certain In the PBX Configuration: Trunks: trunk group of the OpenCom 510, Route menu, you can define which each of the available trunk groups company can seize each route. An in-...

  • Page 128: Working With The Multi-Company Variant

    Working with the Multi-Company Variant All the features of the OpenCom 510 The company telephone book is a which the users may already be fa- central telephone book for the miliar with from the single-company whole company.

  • Page 129: Making Calls Between

    (in the central, personal and com- pany telephone books). Making Calls Between Companies All users of the OpenCom 510 can make internal calls to one another, irrespective of which company they belong to. Calls between users from the different companies are there- fore not subject to any restrictions.

  • Page 130: Configuring The Pc Software

    Here, the CTI tem telephones. application uses the services of the OpenCom 510 with the help of the You must therefore have configured TAPI driver installed on a Windows at least one user for a system tele- phone.
  • Page 131 In the “CTI server” box you PC Software on page 128). must enter the DNS name or the IP address of the OpenCom 510. 2. Select “Software, TAPI Service Using the “…” button you can Provider” from the start mask search for this in the LAN.

  • Page 132: Setting Up Net Capi

    ISDN Installing the NET CAPI driver card. With a network-based CAPI, the OpenCom 510 allows the use of 1. Call up the start mask from the ISDN functions also by PCs in which system CD (see Configuring the no ISDN card is integrated.

  • Page 133: Using The Systray Display

    CD. Using the Systray Display You can configure a systray display Requirements for the OpenCom 510 to appear in To use the systray display, you must the information area of the Start bar first install TAPI; see Setting up TAPI of a workstation.

  • Page 134: Browser For Opencti

    Installing the browser for OpenCTI using the Web browser es- OpenCTI pecially adapted for the OpenCom 510. Each time the work- 1. Call up the start mask from the station is restarted, this browser pro- system CD (see Configuring the gram can automatically start and log PC Software on page 128).

  • Page 135: Synchronising The Pc Clock

    With the network service SNTP (sim- on the Internet. Configure the ple network time protocol) it is pos- OpenCom 510 as an SNTP server for sible to synchronise the internal such programs. clock of a PC with the time of the OpenCom 510.

  • Page 136: Address Queries Using Ldap

    Here you configure the SNTP server the OpenCom 510. by double-clicking on the time in the Start bar. Enter the OpenCom 510 as Please note: In a Windows do- the “server” in the “Internet time” main network, the PDC server (pri- tab.

  • Page 137: Usb Dect Box On The Opencom 510

    USB DECT Box on the OpenCom 510 General Information 3. Install the software of the USB DECT Box and then connect the The USB DECT Box provides a PC with USB DECT Box to your PC.

  • Page 138: Technical Data For Operation On The Opencom 510

    Box” manual. Do not enter the ate the Internet access indirectly via provider data, though. Instead, the RAS access of the OpenCom 510. use the internal number of the RAS access and the user name If you wish to use the USB Box to dial...

  • Page 139: Configuration Guide

    OpenCom 510 e-mail Note: Settings for mail and ISP and access function. RAS access are only possible by re- leasing the OpenCom 510 IP pack- Configuring E-Mail Access: This ■ age on the Web console Configurator overview provides instructions...

  • Page 140: Overview

    (LAN) exists? Cross-connected ethernet cable available? Connect the configuration PC to Connect the configuration PC to Connect the OpenCom 510 and the the OpenCom 510 COM port. the OpenCom 510 LAN port. configuration PC to the network Generate the Dialup Networking Enable DHCP.

  • Page 141: Pbx Ports

    Do you want to use a Enter the internal telephone sensor contact on the Sensor Configure the sensor numbers for the time OpenCom 510 (e.g. for groups of the sensor. a door opener)? Do you want to run the Configure the COM Select the “connection...

  • Page 142: Easy Access

    Server”. This is transferred as the DNS server to the client computers via DHCP. Specify the IP address of the OpenCom 510 under “Domain Name Server”. This is OpenCom 510 as Register internal DNS transferred as the DNS server to the client DNS server computers via DHCP.

  • Page 143: Isp Settings

    ISP Settings Do you want to configure Select a provider from Your own ISP a new Internet provider? the list “SYS Configuration: System: Select one of the Country” = “German”? default providers in “NET Configuration: Enter your provider's Connections: ISP”. T-Online dial-in data.

  • Page 144: Ras Settings

    RAS Settings Have you made the network settings for the OpenCom 510? NET Configuration: Configure the network settings Easy Access for the OpenCom 510. Configure the RAS access of the OpenCom 510. “NET Configuration: Connections: RAS” Status Activate the RAS access.

  • Page 145: Lan-To-Lan Settings

    LAN-to-LAN Settings Have you made the network settings for the OpenCom 510? NET Configuration: Configure the network settings Easy Access for the OpenCom 510. Configure the LAN-LAN connection. “NET Configuration: Protocol Select between PPP and HDLC transparent. Connections: LAN-LAN” Telephone number local Enter the internal telephone number.

  • Page 146: E-Mail Function

    E-mail Function Have you made the network settings for the OpenCom 510? Configure the network settings NET Configuration: for the OpenCom 510. Easy Access Do you want to use e-mail Internet from the Internet? NET Configuration: Configure your Internet access.

  • Page 147: E-Mail Access

    OpenCom 510. Specify the time intervals in which the OpenCom 510 is to poll all mail Enquiry interval accounts from the standard POP server. Start and end times:...

  • Page 148: Frequently Asked Questions

    The following LEDs indicate that the MPS+1-AC MPS+1-AC OpenCom 510 is ready for operation: Position of LEDs on the OpenCom 510 General/Hardware Question: The OpenCom 510 is Is the +3,3V/-42V LED at the lit up? If not functioning.

  • Page 149: Telephony

    OpenCom 510 to its original factory setting (refer to the chapter entitled Resetting the System Data starting on page 84). Telephony Question: It is not possible to Make sure the telephone has been make external calls. properly connected.
  • Page 150 Configurator of the You have configured multi-terminal OpenCom 510. access and system access in parallel. All outgoing calls are therefore es- Make sure the user configured for tablished via system access, and out-...

  • Page 151: Dect

    DECT Question: The LED of the RFP 21/ Question: Another manufac- 23is flashing, but none of the DECT turer’s DECT device is not function- devices is functioning. ing. Make sure the terminal setting for Check whether the DECT device sup- the corresponding U port is set to ports the DECT GAP standard.
  • Page 152 If so, deacti- Check the LEDs for the LAN functions vate the “Connect through proxy of the OpenCom 510. The green LAN server” setting. LED at the top indicates whether the network cable has been properly Question: You have just config- connected.

  • Page 153: Internet

    Some Internet services require an network or indirectly via RAS access active connection coming from the on the OpenCom 510. For direct ac- Internet. But the configured filter cess you can directly dial any pro- rules prevent this. Plus, it is not pos- vider.
  • Page 154 accompanied by the configured se- For information on the installation of curity features, for example. software and on configuring Inter- net access, refer to the Directly via remote data transfer “OpenPhone 25” user guide or to the network “OpenPhone 27” user guide. If the Internet is accessed directly via the remote data transfer network, make sure that...

  • Page 155: Technical Data

    Modules starting on page 52. Component Page 1-12 frame of the OpenCom 510 – BPV+1-12 backplane system: Supply voltages and system signals for up to 2 power supply units, 1 central control module and 12 interface cards –...
  • Page 156 The following table provides an result from the combination of dif- overview of the configuration limits ferent interface cards. for the OpenCom 510. These limits OpenCom 510: system configuration limits maximum number of ports …via module … 2 (1 x Ethernet, 1 x V.24)

  • Page 157: Index

    Index Numerics Installing the remote data transfer network under Windows 9x 75 Loading software updates 84 1-12 frame 15, 21 Network card setup 75 19" frame 15, 21 Preconfiguration 82 RAS service 75 Remote configuration 82 Resetting the system data 84 a/b adapter 46 Saving and loading the a/b ports 40...
  • Page 158 Direct call key 111 Upn 38 DNS 89, 91 V.24 6 DSL 43 Internet DSS1 103 Access 7 Factory settings 13 Internet access 95 Costs 95 E-mail 96 E-mail 8 NAT 96 Web 95 ISDN-L1 clock 101 Factory settings 10 FAQs 146 Features 5 LAN port 43...
  • Page 159 Online help 81 S0 port 148 OpenCTI 132 S0 ports 34 Outlook Express 134 S0 ports, internal 37 S2M 103 Safety 17 Saving and loading the configuration 84 PBX cascade 84 Sensor PBX cascading 98 See Intercom system 42 PBX networking 102 Slots 22 PBX number 107 SNTP 133...
  • Page 160 Notes Index...
  • Page 161 Notes Index...
  • Page 162 Notes Index...
  • Page 164 In the UK: DeTeWe Ltd 1 Frogmore Road, Hemel Hempstead, Herts, HP3 9TG WWW: http://www.detewe.co.uk/ Other countries: DeTeWe AG & Co. Zeughofstrasse 1, D-10997 Berlin, Subject to changes Germany As of 06.2004 WWW: http://www.detewe.de/...

Table of Contents