Related Manuals for DETEWE OpenCom 1000
Summary of Contents for DETEWE OpenCom 1000
- Page 1 OpenPhone IPC on the OpenCom 100, OpenCom X300, OpenCom 1000 Communications Systems User Guide...
- Page 2 OpenCom 100, OpenCom X300 and OpenCom 1000 Product Families This user guide applies to the OpenCom 100, OpenCom X300 and OpenCom 1000 product families. If a reference is made in the text to the OpenCom, the description applies to all systems; if the individual characteristics are different, a special note is given.
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Page 3: Table Of Contents
Contents General Information ........3 Abbreviations and Terminology . -
Page 5: General Information
PC versions of all system telephones from the OpenPhone 7x product range are available for the OpenCom 100 and OpenCom X300 communications systems, and for the OpenCom 1000 communications system, the OpenPhone 73 and OpenPhone 75 system telephones can be used. -
Page 6: Abbreviations And Terminology
TSP (TAPI Service Provider): Hardware-dependent driver module providing TAPI functionality for specific devices (e.g. for the the OpenCom 100, OpenCom X300 and OpenCom 1000). VAD (Voice Activity Detection): Recognizes speech pauses that are then not sent so as to reduce network load. -
Page 7: System Requirements
General Information System Requirements System Requirements Minimum ■ CPU: PIII 1 GHz or comparable processor ■ RAM: 64 MB ■ Hard drive capacity: 20 MB ■ VGA: 800 * 600, 8 bit ■ Sound: full-duplex-capable sound card ■ Microphone / Speaker ■... -
Page 8: Characteristics
General Information Characteristics Characteristics ■ Photo-realistic user interface with Skin technology ■ Fully-fledged system terminal with all features comparable with OpenPhone 75 IP ■ Automatic software update (from communications system) ■ Answering machine with e-mail notification ■ Recording of calls ■... -
Page 9: Installation
Installation Characteristics Installation Please note that to install OpenPhone IPC you must have administrator rights for your PC. 1. Run the “IPhoneSetup.exe” file. 2. Select the language in which the instal- lation is to be made and click on OK. 3. - Page 10 Installation Characteristics 5. Select the desired version: OpenPhone IPC with Interface: OpenPhone IPC with an interface for mouse and/or keyboard operation. This alternative is skin-capable and can also be used with a CTI application. OpenPhone IPC without Interface: OpenPhone IPC without an interface can only be used with a CTI application and cannot be used without a CTI application.
- Page 11 Installation Characteristics 7. Click on Next to start the installation. 8. Once the installation is successfully com- pleted, click on Finish.
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Page 12: Functionality
Functionality Characteristics Functionality Installing OpenPhone IPC also automatically installs a current version of DirectX, if it is not already on your PC. In a standard DirectX installation, DirectSound is configured with default settings that minimize processor load, but which may also reduce audio quality. You can improve the quality by taking the following steps. -
Page 13: Configuring The Openphone Ipc
Configuring the OpenPhone IPC OpenCom Tab Configuring the OpenPhone IPC When starting the OpenPhone IPC for the first time, the configuration assistant used to configure the OpenPhone IPC opens automatically. These options can subsequently be accessed via the Options menu entry. OpenCom Tab The data required here (the communication system’s IP address and device ID) can be... -
Page 14: Audio Tab
Configuring the OpenPhone IPC Audio Tab Audio Tab Select the sound card for the audio input and output. The selection is necessary if multiple sound cards or sound-card drivers are installed. The settings for input and output must refer to the same device. When using DirectSound too, the same device must be selected for input and for output in the system’s sound and multimedia settings. -
Page 15: Output Volume Tab
Configuring the OpenPhone IPC Output volume Tab Output volume Tab Click on Test and the ring tone will be played. Move the slide control to a position where the ring tone is played back at an adequate and audible volume. Input volume Tab Speak into the microphone at normal volume, keeping a normal distance from the micro-... -
Page 16: Voicemail Tab
Configuring the OpenPhone IPC Voicemail Tab Voicemail Tab This tab is not available for the version of the OpenPhone IPC that does not have an interface. You can configure the internal answering machine here. ■ Select the time after which the call is to be answered by the internal answering machine. -
Page 17: Using The Openphone Ipc With An Interface
Using the OpenPhone IPC with an Interface Program Start Using the OpenPhone IPC with an Interface If you have installed the OpenPhone IPC with a user interface, a telephone user interface is displayed when the program is started. If you have selected the ”Default Skin” user interface, the interface will be similar to the user interface of the OpenPhone 71 (only available on an OpenCom 100 or OpenCom X300), OpenPhone 73 or OpenPhone 75. -
Page 18: Operation
Using the OpenPhone IPC with an Interface Operation Operation The OpenPhone IPC can be used with a mouse or keyboard of any workstation computer, in a manner similar to an OpenPhone 71, OpenPhone 73 or OpenPhone 75. When making entries via the keyboard, please note the terminal’s input mode, which distinguishes between numeric and alphanumeric input. - Page 19 Using the OpenPhone IPC with an Interface Operation Ctrl Shift PC Key(s) (Alpha) Phone Key(s) Comment numeric äöüùúû… Alphanu- Text input meric -> -> -> -> -> -> … ä â à ✔ äöüùúû… Alphanu- (long) Text input / meric ->...
- Page 20 Using the OpenPhone IPC with an Interface Operation Ctrl Shift PC Key(s) (Alpha) Phone Key(s) Comment numeric ✔ ✔ Long key press Page up Short key press (UP) ✔ Page up Long key press (UP) Page Short key press (DOWN) down ✔...
- Page 21 Using the OpenPhone IPC with an Interface Operation Ctrl Shift PC Key(s) (Alpha) Phone Key(s) Comment numeric ✔ Short key press ✔ ✔ Long key press Short key press ✔ Long key press ✔ Short key press ✔ ✔ Long key press ✔...
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Page 22: 5.2.1 Drag & Drop
Using the OpenPhone IPC with an Interface Operation Ctrl Shift PC Key(s) (Alpha) Phone Key(s) Comment numeric ✔ Recording: Start/Pause ✔ Recording: Stop ✔ Recording: Playback/Pause 5.2.1 Drag & Drop You can also use call numbers derived from other applications to make calls. If the application supports Drag &... -
Page 23: Audio Functionality
Using the OpenPhone IPC with an Interface Audio Functionality Audio Functionality In addition to its telephone functionality, the OpenPhone IPC enables the recording of calls and audio e-mails. The OpenPhone IPC can also be used as an answering machine. These functions are operated via the three extra keys - “Rec”, “Stop”... -
Page 24: Audio Functionality With An Activated Answering Machine
Using the OpenPhone IPC with an Interface Audio Functionality You can use the “Rec” key in its idle state together with the microphone to record an audio e-mail. You can also “Stop” and “Pause” during recording. At the end of the recording, an e-mail program opens with a predefined e- mail containing the recorded file as an attachment. -
Page 25: Application Menu
Using the OpenPhone IPC with an Interface Application Menu New messages on the answering machine are indicated by a symbol appearing in the taskbar (see Taskbar Symbol starting on page 24). The symbol in the taskbar shows the new messages until one of them is selected for playback. The selection dialogue for messages received is opened by pressing the “Play”... -
Page 26: Taskbar Symbol
Using the OpenPhone IPC with an Interface Taskbar Symbol Taskbar Symbol When the OpenPhone IPC is started, a new symbol appears in the taskbar’s information area. This symbol shows the terminal’s current state. When you move the mouse over the symbol, the state is shown as text. - Page 28 DeTeWe Systems GmbH • Zeughofstraße 1 • D-10997 Berlin • www.Aastra-DeTeWe.de As of October 2006 Subject to changes...