DETEWE OpenCom 100 Mounting And Commissioning
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DETEWE OpenCom 100 Mounting And Commissioning

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Summary of Contents for DETEWE OpenCom 100

  • Page 1 OpenCom Mounting and Commissioning Manual...
  • Page 2 If a you in the operation of your reference is made in the text to the OpenCom 100 and answer all impor- OpenCom 100, the description tant questions. Should you require applies to all three systems; where...

  • Page 3: Table Of Contents

    Configuration OpenCom 100 ....7 Authorisations ....7...
  • Page 4 E-Mail Function RAS Access ..... 43 E-Mail Access OpenCom 100 in a LAN with an IP-capable Server Frequently Asked DNS Name Resolution ... 44 Questions Internet Access .

  • Page 5: Features

    The two forms port is suitable for the Open- of access can be configured parallel. Phone range of DeTeWe system tele- phones and for the DeTeWe RFP 21 For this purpose base stations. The analogue port op- erates with analogue standard ter- the OpenCom 105 has a total of minals.
  • Page 6 The OpenPhone 25 DECT terminals It is possible to connect individual enable PCs that are not connected to PCs to the OpenCom 100 via the in- the OpenCom 100 via the internal S ternal S ports, or to connect an en-...
  • Page 7 OpenPhone 25 with data inter- faces, refer to the online help of the OpenCom 100. E-mail The OpenCom 100 has an integrated e-mail function which is able to use the POP3, APOP or IMAP4 protocols to check the Internet Service Pro- vider for incoming mail.

  • Page 8: Factory Settings On Delivery

    We operation (see Configuration starting recommend that you configure the on page 24). OpenCom 100 to your individual Telephony Functions OpenCom 105 OpenCom 110 The S 1 port is configured for...

  • Page 9: Opencom 120

    The S 1 port is configured for The use of functions by a terminal on multi-terminal access, the S the OpenCom 100 is regulated by port for system access. means of authorisations. These au- thorisations are configured for user The S...
  • Page 10 Keypad dialling can be used. ply is executed after 10 seconds. Every user can change the con- It is possible to transfer an exter- figuration of the OpenCom 100. nal call to an external subscriber. Telephony Functions Factory Settings on Delivery...

  • Page 11: Internet Functions

    RAS access (with or without call- The following addresses are trans- back) can be set up for every mitted to the client PCs in the LAN OpenCom 100 user. RAS access via DHCP or PPP: requires activation of the RAS authorisation.

  • Page 12: Installation

    One set of mounting screws and wall plugs 1 CD. 1.5 m power cable Mounting Location The ambient OpenCom 100 operat- In order to maintain the prescribed ing temperature must be between ambient temperature, mount the +5 °C and +40° C. The power supply OpenCom 100 in a well-ventilated must be 230-V/50-Hz AC.

  • Page 13: Wall Mounting

    Do not position the OpenCom 100: on or near inflammable materi- als, in front of or above heat sources such as radiators, or near high-frequency devices such as transmitters, X-ray or in direct sunlight, similar apparatus. behind curtains, Use a separate 230-V power circuit and install overvoltage protection.

  • Page 14: Notes On Safety

    OpenCom 100 ports. Do not install the OpenCom 100 dur- ing a storm. Do not connect or dis- connect lines during a storm. DANGER! High voltage in- side the device.

  • Page 15: Ports

    15): an external S bus. The internal port is realised as pressure clamps, the external port as an OpenCom 100 RJ-45 socket. Four analogue a/b ports, One S port for an internal S realised as pressure clamps (a/b...
  • Page 16 One S port for an internal S One Sync port for the synchroni- bus, realised as pressure clamps sation with another communica- tions system, realised as pres- sure clamps (Sync) Eight U ports, realised as pres- sure clamps (U 1 to U One COM port for connection to a PC for configuration or transfer One LAN port (10BaseT), real-...

  • Page 17: Positions Of The Ports

    Positions of the Ports The following diagrams show the positions of the ports on the Open- Com 100 variants: Intercom/Relay Default setting Intercom/Door opener Actor Sensor 1 + 2 Positions of the ports on the OpenCom 105 Sync Sensor Default setting Intercom/Door opener Intercom/Relay Actor 1 + 2...

  • Page 18: Port Assignment, Termination, Cable Lengths

    The S bus is terminated at one end by the OpenCom 100; the gravity hook is Please note that the S bus requires closed. a terminating resistor. Resistors in IAE=ISDN connection unit (“ISDN...

  • Page 19: A/B Ports

    The maximum permitted length of If an entrance intercom system is the twin-wire U bus cable is connected to a/b1, the switch 1,000 m, when 0.6 mm cable marked “E” on the diagram Positions (twisted pair) is used. The power of the Ports starting on page 15 must consumption of each U bus is...

  • Page 20: Lan Port

    With the OpenCom 100, the output of the DSL modem (NTBBA) is led to The LAN port (OpenCom 120: LAN 1 the LAN port of the OpenCom 100 port) enables the integration of the (LAN 1 in the case of the OpenCom OpenCom 100 in an existing in- 120) via a switch or hub.

  • Page 21: Basic Setting Switch

    Using the basic setting switch, it is the default configuration. For this possible to reset the OpenCom 100 reason you should backup your con- system to the factory configuration figuration regularly, the best time be- (see Factory Settings on Delivery ing after every change.

  • Page 22: Connectible Devices

    Connectible Devices The OpenCom 100 ports offer a large One of the many possible configu- number of possibilities for connect- rations is shown in the following ing devices. figure: Intercom/Relay Intercom/Door opener Sensor 1 ext 2 ext 3 ext S...

  • Page 23: U Pn Ports

    Internet. ing the connection of analogue de- vices. Devices not meeting the techni- If this base station is connected to cal requirements of the OpenCom 100 one U port, four simultaneous calls can cause damage to it.

  • Page 24: Actor/Sensor Ports

    For the assignment of the ports, Modems please see the section Ports starting The maximum transmission rate for on page 13. The OpenCom 100 also analogue modems is 33.6 kbit/s functions together with a Freehand (V.34+). Entry-Phone manufactured by Sie- dle or Behnke.

  • Page 25: Lan Integration

    Connection of a door opener and entrance intercom system (Siedle) LAN Integration Using the LAN port (Ethernet port), The second LAN port of the Open- you can integrate the OpenCom 100 Com 120 enables networking to an into your company network (LAN, OpenCom 110 or an OpenCom 120.

  • Page 26: Configuration

    Configuration Configuration and programming of carry out further system mainte- the OpenCom 100 is performed by nance, the Configurator, a special software integrated in the system. The Con- use PC-supported telphony figurator is operated via the Web functions console, which can be run on any PC connected to the OpenCom 100.

  • Page 27: System Prerequisites

    Note: In order for you to be able to tion on connecting a PC to the Open- use all the new OpenCom 100 func- Com 100, please refer to the section tions, we recommend that you down- Connectible Devices starting on load the latest software from the page 20.

  • Page 28: Configuration With Windows

    Connection via the V.24 port (COM stallation on the service PC is in- port): cluded on the CD. Hardware: one free serial port Connection via network card: (RS-232, V.24) and a serial cable (9-pole Sub-D). For the configu- Hardware: network card with ration of the OpenCom 105, use 10BaseT port and RJ-45 network the adapter cable supplied for...

  • Page 29: Configuring The Connection

    After restarting your computer, you ware. will find an icon for the connection to the OpenCom 100 on your desk- top. Configuring the Connection via the Serial Note: If this procedure cannot be Port (V.24)

  • Page 30: Notes On Configuring The Serial Port (V.24)

    2. Select the “Services” tab and stalled. The TCP/IP connection to the click on the “Add” button. OpenCom 100 is established by means of additional system soft- 3. Select “Remote Access Service” ware: the remote-data-transfer...

  • Page 31: Network Card Setup (Lan)

    OpenCom 100 to an existing LAN, in same time. During this process you order to eliminate conflicts with a must activate the automatic assign- DHCP server that is already present.

  • Page 32: Starting The Browser

    2. Confirm with “OK.” automatically. Select the option “Use existing account” and confirm with You can test the correct IP configura- “OK.” tion under Windows 95 and Win- dows 98. Select the item “Run” in If the PC has previously been oper- the Start menu, and enter the com- ated in a network or used for Inter- mand “winipcfg”...

  • Page 33: Macos

    MacOS starting with version tion via DHCP in the Linux network 7.6. For the OpenCom 100 to config- configuration. In order to be able to ure the TCP/IP settings of a MacOS access the OpenCom 100 Configura-...

  • Page 34: Starting The Web Console

    First set the country in OpenCom 100 or the if the which you are operating the OpenCom 100 is given as the Do- OpenCom 100, and the lan- main Name Server, you can also guage in which the Web console start the Web console by enter- is to be displayed.
  • Page 35 Help in the menu bar or use the Setup CD delivered with the Open- Help index to activate an overview Com 100 or on the World Wide Web of help topics. The OpenCom 100 is at http://www.detewe.de. delivered with an English online help.

  • Page 36: Finishing The Configuration

    Centre/the authorised dealer: bution schemes, cord-bound termi- nals). This data is stored and then Remote configuration on H * 1 9 * loaded into the OpenCom 100 at the customer’s site by the service techni- (System PIN) cian. Remote configuration off...

  • Page 37: Codes For Ip Configuration

    Configuration menu. Telephony and network parame- ters In the case where the IP configura- tion of the OpenCom 100 has to be User data changed, and access via the Web console or the serial port is not pos- Telephone book entries...

  • Page 38: Loading Sw Updates

    Web console online Help. system: In order to reset the OpenCom 100 to New software versions of the Open- its basic settings, proceed as follows: Com 100 are loaded from the con- figuration PC, which accesses the 1.

  • Page 39: Setting Up Tapi

    You must therefore have configured application uses the services of the at least one user for a system tele- OpenCom 100 with the help of the phone. In addition, you require a TAPI driver installed on a Windows TAPI 2.0 compatible CTI application,...
  • Page 40 “OpenCom 100 2. Insert the setup CD supplied Service Provider” and click on “Configure” . with the OpenCom 100 and se- lect “Run” from the Start menu. 4. In the following dialogue you The CD starts automatically (if...
  • Page 41 Testing the TAPI Function 1. In the Start menu, select “Pro- grams>Accessories>Communi- cation” and then start the pro- gram ”Phone Dialer.” 2. In the “Tools” menu, select the item “Connect using...” in order to select the system telephone that is to use the CTI application. Under Windows 2000 you select the item ”Options”...

  • Page 42: Configuration Examples

    Configuration Examples OpenCom 100 in Computer Networks One of the outstanding features of call charge administration. the OpenCom 100 is the integration of telephony and computer net- In addition, the OpenCom 100 can works. Connect the OpenCom 100 be used as an Internet access server.

  • Page 43: Introduction To Tcp/Ip

    Introduction to TCP/IP In a single LAN it is possible to use the partner device does not fit the various protocols for the transmis- network mask, the connection is es- sion of data. tablished via the default gateway. If a device knows several data routes The connection between a worksta- to different intermediate stations, one speaks of a router.

  • Page 44: Opencom 100 In A Serverless Lan

    For notes on installing net- name resolution is performed by the work cards, please refer to Network OpenCom 100. If you type the string Card Setup (LAN) on page 29. “host.domain” into your browser, a DNS request is sent to the OpenCom 100 IP address.

  • Page 45: Internet Access

    DNS request which does not DNS names assigned to the worksta- lead to the establishment of an Inter- tions by the OpenCom 100. For this net connection. For this reason, you reason, the OpenCom 100 is not visi- should choose a name which is not ble in the network environment.

  • Page 46: Opencom 100 In A Lan With An Ip-Capable Server

    DNS name, you must link this name ing, the OpenCom 100 requests TCP/ on the server with the IP address IP settings via DHCP. If this request is used by the OpenCom 100. For fur- OpenCom 100 in a LAN with an IP-capable Server Configuration Examples...

  • Page 47: Internet Access

    DNS server for a recursive DNS must set up a suitable user account request without the DNS Forwarder. on the server for the network login. Configuration Examples OpenCom 100 in a LAN with an IP-capable Server...

  • Page 48: Lan-To-Lan Link

    WINS server whose address the OpenCom 100 does not make known to the workstation when dialling in. For this reason, you RAS Access via OpenCom 100 in a LAN enter the address of a WINS server with an IP Server LAN-to-LAN Link...

  • Page 49: Useful Information On Internet Access

    Access from a standalone PC via an It is possible to call up Web online service differs from Internet pages simultaneously from sev- access via OpenCom 100 in the fol- eral workstations. lowing respects: The OpenCom 100 can block ac-...

  • Page 50: Nat

    Mail servers quire no addresses valid world- are operated by, for example, ISPs. wide for your LAN. With the OpenCom 100 you can set up one or more e-mail accounts for Only TCP/IP connections trig- every user account configured on gered from a workstation can be the OpenCom 100.

  • Page 51: Team Functions

    Team Functions Introduction With the team functions you can The following keys can be used: manage your telephone communi- cation tasks by assigning lines with Trunk Key: Calls (for the pro- separate call numbers to the keys of grammed call number, e.g. 11) different terminals.

  • Page 52: Team Configuration

    You can create teams and program Trunk keys can be assigned call call keys in the Configurator of the numbers for managing central OpenCom 100 (PBX Configuration: communication tasks, for exam- Groups and Ports: U menu). ple, customer support. If the call...

  • Page 53: Executive/Secretary Team

    Executive/Secretary Call numbers 11 and 10 are both Team configured as a trunk key on the ex- ecutive’s and the secretary’s terminal In this example, the executive/secre- respectively. Thus the executive and tary team comprises two members: the secretary can use either call the executive and the secretary.

  • Page 54: Three-Member Team

    cal signal on one’s own telephone Miller TrK 10: Miller (flashing trunk key LED). TK 11: Johnson TK 12: Smith The parallel telephone will indicate calls only by an optical signal. Johnson Trk 11: Johnson If required, time-delayed acoustic TK 10: Miller signalling can be configured for TK 12: Smith TrK 10 on the secretary’s telephone.

  • Page 55: Unified Team

    Line Busy Indication Line Seizure If a line is busy, e.g. TrK 11 Johnson, Call numbers 10, 11 and 12 are the team keys 11 on Miller’s and programmed as trunk keys on each Smith’s telephones will indicate this. team member’s telephone (TrK 10 to TrK 12.
  • Page 56 Each team member has one team key on the other member’s tel- OpenPhone 65 with all call keys pro- ephone, e.g. TrK 10 and TrK 15 on grammed as line or team keys. Miller’s telephone as TK 10 and TK 15 on Johnson’s telephone.

  • Page 57: Configuration Guide

    ISP and RAS access Configuring the E-Mail are only possible if you have released Function: the OpenCom 100 IP package . The This diagram tells you how to package is released on the Web con- create the requirements needed...

  • Page 58: Overview

    Overview Is a 10-Mbit Ethernet network available? Connect the configuration PC to the Connect the OpenCom and the OpenCom's COM interface. Generate the configuration PC to the network Dialup Networking entry with “occonfig”. Install the Web browser and its components on the configuration PC from the Setup CD.

  • Page 59: Pbx Ports

    PBX Ports Set the access type (multiterminal Define the access type access and/or system access). Set the external S interfaces and Define the external enter the telephone numbers interfaces assigned by your network provider. Do you have ISDN terminals Set the internal S interfaces Define the internal S that you wish to operate on...

  • Page 60: Easy Access

    Easy Access Do you have a computer network? Finished Assign a name to Host name the OpenCom. The OpenCom takes Do you have a DHCP DHCP the settings from your server in your network? DHCP server Ask your network administrator for the address range for the RAS accesses.

  • Page 61: Isp Settings

    ISP Settings Do you want to configure Select a provider from Your own ISP a new Internet provider? the list Have you got Select one of the T-Online access? default providers in “NET Configuration: Enter your provider's Connections: ISP”. T-Online dial-in data.

  • Page 62: Ras Settings

    RAS Settings Have you made the network settings for the OpenCom? NET Configuration: Configure the network Easy Access settings for the OpenCom. Configure the RAS access of the OpenCom. “NET Configuration: Connections: RAS” Specify the telephone number for which Telephone number the RAS access should be configured.

  • Page 63: Lan-To-Lan Settings

    LAN-to-LAN Settings Have you made the network settings for the OpenCom? NET Configuration: Configure the network Easy Access settings for the OpenCom. Configure the LAN-LAN connection. “NET Configuration: Protocol Select between PPP and HDLC transparent. Connections: LAN-LAN” Telephone number local Enter the internal telephone number.

  • Page 64: E-Mail Function

    E-Mail Function Have you made the network settings for the OpenCom? Configure the network NET Configuration: settings for the OpenCom. Easy Access Do you want to use e-mail Internet from the Internet? NET Configuration: Configure your Internet access. Connection: ISP Has an internal e-mail server been configured in your LAN? No e-mail use...

  • Page 65: E-Mail Access

    E-Mail Access Do you have access to a mail server Mail server in your network or in the Internet? Configure your network/ NET Configuration: Easy Access Internet access. or Configure ISP Do you have created mail account polls User accounts in the “User Manager: User accounts”? Set up user accounts in User Manager: User Accounts...

  • Page 66: Frequently Asked Questions

    OpenCom 100 is ready for operation: functions or faults you may experi- ence with the OpenCom 100. Attention! Repair work on the OpenCom 100 may be carried out by qualified personnel only. Positions of LEDs on the OpenCom 100 General/Hardware...

  • Page 67: Telefony

    LED is flashing with a 10s / 1s cycle. This flash cycle indicates that the OpenCom 100 has started up correctly and is ready for operation. If the OpenCom 100 has not restarted properly, reset the OpenCom 100 to its...
  • Page 68 (Configurator, has been configured in the Configu- User Manager: User and User groups rator of the OpenCom 100. menus). Nothing is indicated on the display You have connected the ISDN telephone...

  • Page 69: Dect

    A specific MSN can be seized for individ- ual calls by means of a code-number procedure. For further information, please refer to the “OpenCom 100, Oper- ation on standard Terminals” user guide. DECT The LED of the RFP 21 is flashing, but...

  • Page 70: Lan

    LED at the bottom indicates whether there is any network traffic on the line. To check whether there is a network con- nection with your OpenCom 100, enter the “ping IP address” command in “Run” in the Windows Start menu (e.g. ping 192.168.99.254).

  • Page 71: Internet

    ISP to specify the central router as the one central router. How can PCs from default gateway. If necessary, deactivate all segments be connected with the any filter rules defined for the ISP (NET OpenCom 100? Configuration: Connections: ISP menu). Internet I can’t access our external company Outside of your system, your home page home page.
  • Page 72 With the OpenPhone 25, the Internet can be accessed either directly via the re- mote data transfer network or indirectly via RAS access on the OpenCom 100: Directly via remote data transfer network If the Internet is accessed directly via the...
  • Page 73 Indirectly via RAS access If the Internet is accessed indirectly via RAS, the system administrator should make sure that permission has been given for Inter- net access via RAS (Configurator, Net Configuration: Safe Acesss menu), an internal telephone number has been configured for RAS access (Configurator, Net Configuration: Connections: RAS menu),...

  • Page 74: Specifications

    Technical Specifications Mains power supply 230 V ~ 50 Hz Rated power OpenCom 105: OpenCom 110: OpenCom 120: 80 VA 80 VA 130 VA Safety class 2 x Euro ISDN external For basic access, DSS1 protocol (OpenCom 110) 1 x Euro ISDN internal For ISDN devices, DSS1 protocol (OpenCom 110) –...
  • Page 75 – Range 1,000 m V.24 port For PC access – Range Permissible temperatures stationary, weatherproofed +5 °C to +40 °C Dimensions (W x H x D) 396 x 390 x100 mm Weight OpenCom 105, OpenCom 110: approx. 2.8 kg (sys- tem only) OpenCom 120: approx.
  • Page 76 Declarations of Conformity Declarations of Conformity...
  • Page 77 Declarations of Conformity...
  • Page 78 City, Date: Conformity Officer of (Signature) DeTeWe AG & Co. Rolf Lünstedt (Director of Quality Management) This declaration certifies the designated product’s conformity with the stated guidelines but does not imply a guarantee of its characteristics. The safety instructions given in the accompanying product documentation are to be observed.
  • Page 79 Declarations of Conformity...
  • Page 80 EC Declaration of Conformity ranation of te origina ocment ocment o.: 10200 Montear: 000 Manfactrer: DeTeWe-Deutsche Telephonwerke Aktiengesellschaft & Co. Zeughofstrasse 1 10997 Berlin (Germany) roct eignation: OpenCom 120 (Manufacturer’s declaration No. 43/00) The OpenCom 120 is a private branch exchange for connection to an ISDN basic access (DSS 1 protocol).

  • Page 81: Index

    Index Configuration examples 40 Introduction to TCP/IP 41 OpenCom 100 in a LAN with Actor/sensor port 17 an IP-capable server 44 Adapter OpenCom 100 in a serverless Cable (RJ-232 - RJ-45) 10 LAN 42 Upn 17 RAS 43 Authorisations 7...
  • Page 82 Installation 10 Remote configuration 34 Basic setting switch 19 Resetting system data 36 Mounting location 10 Scope of delivery 10 Wall mounting 11 Internet access 47 S0 port pin assignment 17 E-mail 48 S0 ports 16 NAT 48 Safety Web 47 Power failure 19 Saving and loading the configuration 35...
  • Page 83 Configuration Example OpenCom 110 RFP 21 OpenPhone 63 U pn U pn RFP 21 U pn Analogue fax OpenPhone 21 ISDN telephone Configuration example: OpenCom 110 with connected terminals...
  • Page 84 1 Frogmore Road, Hemel Hempstead, Herts, HP3 9TG Telephone 01442 282000 Telefax 01442 345677 Other countries: DeTeWe AG & Co. Zeughofstrasse 1, D-10997 Berlin, Germany Service telephone (+49 18 05) 33 83 93 (DM 0.24/minute, 24 hours a day, Subject to changes...

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