DETEWE opencom 100 Quick Reference Manual
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DETEWE opencom 100 Quick Reference Manual

DETEWE opencom 100 Quick Reference Manual

Operation on standard terminals
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OpenCom
100
Operation on Standard Terminals
Quick Reference Guide

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Summary of Contents for DETEWE opencom 100

  • Page 1 OpenCom Operation on Standard Terminals Quick Reference Guide...

  • Page 3: Table Of Contents

    Contents Systematic Telephony Logging out of/into All Hunt You Need Authorisation..3 Groups ....12 Glossary.
  • Page 4 Remote-Controlled Functions 22 Remote-Controlled Dialling (Call Through) ....22 Remote-Programmable Call Forwarding....22 Calling a Voice Box from a Remote Terminal.

  • Page 5: Systematic Telephony

    On standard analogue telephones when configuring the featuring pulse dialling, it is not pos- OpenCom 100. If you are unable to sible to enter data with the star key use a particular feature or have any or hash key...

  • Page 6: Glossary

    Quick Reference Guide, please press the R key refer to the “Glossary” supplied with during the current call your OpenCom 100 (see PDF file on (“consultation call” mode) the enclosed CD-ROM). press the star key Signals & Symbols press digit key “x”...

  • Page 7: Making External Calls

    When your telephone rings, lift the this code for all subscribers in the handset or press the hands-free key. OpenCom 100 and inform you of the The type of ringing signal indicates currently valid value. whether it is an internal or external call.

  • Page 8: Calls In The Queue

    Accessing Your Voice Box for your telephone in the OpenCom 100. New calls can enter this queue while you are making a If your system administrator has call. The callers in the queue hear a configured a voice box for the tele- ringing signal.

  • Page 9: Several Parties

    Confirm the input by optional component, “OpenVoice 200 pressing – The Voice-Mail System in the It is not possible to access your OpenCom 100 Communications Sys- voice box unless the authorisa- tem”. tion for “remote access” has been activated.

  • Page 10: Toggling

    The length of time for the auto- function key or a menu. matic recall is set by your system ad- ministrator in the Configurator for all OpenCom 100 users. Transferring a Call and Notifying the Destination If the party to whom you want to...

  • Page 11: Starting A Three-Party Conference

    Starting a Three-Party Connecting Two External Conference Parties with Each Other G R 3 G R # h … You are speaking with someone on You are speaking with an external the telephone. You set up a further party and have another (external) connection (e.g.

  • Page 12: Call Protection

    Call Protection Call Waiting On/Off conference (see Starting a Three- Party Conference on page 9). H * 4 3 # H # 4 3 # Off: On ISDN telephones you accept the If you are called while you yourself call request indicated by the call- are telephoning, you will hear the waiting signal by means of the cor- call-waiting signal which tells you...

  • Page 13: Call Protection On/Off

    Call Protection On/Off nal calls (except VIP and hunt group calls). For all (internal and external) calls When configuring your user group, H * 4 2 # your system administrator sets H # 4 2 # Off: whether a caller hears a dial tone or an engaged tone when call protec- For internal calls only tion is activated;...

  • Page 14: Groups

    If OpenVoice, the integrated voice- Example: mail system of OpenCom 100, has You can configure “Instant been installed, calls can also be for- forwarding of external calls” to warded to a voice box which has the number 333, and “After...

  • Page 15: Instant" Call Forwarding

    Call forwarding is executed in the OpenCom 100, or in the case of ex- Least Cost Routing (LCR) can be eval- ternal calls, in the network opera- uated for call forwarding to external tor’s exchange.

  • Page 16: Call Forwarding "On Busy

    Off: both types) are signalled at the se- lected terminal and after the time Only for internal calls set in the OpenCom 100, these calls H * 6 7 1 * are forwarded to another specified (external access code, e.g.

  • Page 17: All Call Forwarding Off

    (MSN 2) (destination no.) H # 6 1 3 * An external call for an MSN config- Off: ured in the OpenCom 100 is for- (MSN 1) (MSN 2) warded instantly to the specified ex- ternal destination and not signalled An external call for an MSN config- on the original terminal.

  • Page 18: Special Calls

    (see page 19). Switching the function off on Internal calls are forwarded to the your own telephone H # 2 1 # telephone (destination) on which you carry out the procedure. (= call forwarding off) Initiating the function on the Use this procedure to deactivate the destination telephone function on your own telephone.

  • Page 19: Announcement

    The time span is set to a value be- ments will not be made for his tele- tween 0 and 20 seconds in the phone number. OpenCom 100. It is set by your sys- tem administrator for all Callback on Busy OpenCom 100 users. Please ask him for the current value.

  • Page 20: Door Opener

    The length of time can be set by your system administrator to a value be- Entrance Intercom Calls tween 30 and 300 seconds in the OpenCom 100. Please ask him for Calling the entrance station the current value. H * 1 0 1...

  • Page 21: Even More Protection

    Changing the Terminal OpenCom 100. Ask your system ad- ministrator for these numbers. When your system is first commis- sioned, the terminal PIN (the ID number of your terminal) is “0000”.

  • Page 22: Intercept

    OpenCom 100. Your system cheapest route for a call, and select a administrator configures these network operator yourself (this is routes in the OpenCom 100 and de- known as “call by call”). fines the assignment of each route. By selectively dialling the...

  • Page 23: Time Control

    Time Control Deleting All Call Several time groups can be config- Forwarding in the ured in the OpenCom 100. Depend- Exchange ing on the activated time group, in- coming calls are signalled on H * 1 8 4 different terminals.

  • Page 24: Remote-Controlled Functions

    (internal tel. no.) grammable call forwarding. These features are set up by the system You can call the OpenCom 100 from administrator when he configures outside (from home, for example), the system. To carry out these fea- then dial an external number and tures the system PIN is required.

  • Page 25: Remote Terminal

    (your internal tel. no.) (this telephone number is included in the incoming call distribution) Using the telephone number re- served in the OpenCom 100 for re- 1. Select the MSN or the system mote control, you can configure or telephone number to which...
  • Page 26 Note: For detailed information on the use and operation of OpenVoice please refer to the user guide for the optional component, “OpenVoice 200 – The Voice-Mail System in the OpenCom 100 Communications System”. Remote-Controlled Functions...

  • Page 27: Index

    Index Announcements Features 3, 19 to system telephones 17 Follow Me 15 Authorisation 3 Hunt groups 12 Baby call 16 Least Cost Routing (LCR) 20 Call forwarding 12 deleting active call forwarding 21 deleting all active instances of 15 remote programming of 22 Malicious Call Identification (MCID) 20 time 13 to voice box 12...
  • Page 28 Telephone book 5 Telephone lock 19 Telephone number of OpenVoice 23 Terminal PIN 15, 19 Three-party conference 9 Time control 21 Time groups 21 Toggling 8 Transferring a call with notification 8 without notification 8 VIP call 16 Voice box 6 accessing via OpenVoice 7 direct access 6 PIN 6, 23...
  • Page 29 Notes Index...
  • Page 30 Notes Index...
  • Page 31 Time axis in seconds Audio Signals Ringing signal Internal busy tone Internal dialling tone External dialling tone/continuous tone Positive acknowledgement tone Negative acknowledgement tone Special internal dialling tone Special external dialling tone Call-waiting signal Special sensor signal Ringer signals (analogue terminals) External ringer signal* Internal ringer signal * The first ring is a single ring, and all subsequent rings are periodic double rings.
  • Page 32 In the UK: DeTeWe Ltd 1 Frogmore Road, Hemel Hempstead, Herts, HP3 9TG WWW: http://www.detewe.co.uk/ Other countries: DeTeWe AG & Co. Zeughofstrasse 1, D-10997 Berlin, Subject to changes Germany As of 07.2003 WWW: http://www.detewe.de/...

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