YASKAWA MOTOMAN-MPL80 II Instructions Manual page 12

II
MPL80
Customer Support Information
If you need assistance with any aspect of your MPL80
contact Customer Support at the following 24-hour telephone number:
For routine technical inquiries, you can also contact Customer Support at
the following e-mail address:
techsupport@motoman.com
When using e-mail to contact Customer Support, please provide a
detailed description of the issue, along with complete contact information.
Please allow approximately 24 to 36 hours for a response.
Please use e-mail for routine inquiries only. If you have an
urgent or emergency need for service, replacement parts,
NOTE
or information, contact Customer Support at the telephone
number shown above.
Please have the following information ready before you call Customer
Support:
• System
• Primary Application
• Controller
• Software Version
• Manipulator Serial Number
• Manipulator Sales Order
Number
• Positioner
xii
(937) 847-3200
II
MPL80
DX200
Access this information on the Programming
Pendant's LCD display screen by selecting {MAIN
MENU} - {SYSTEM INFO} - {VERSION}
Located on the Manipulator data plate
Located on the Controller data plate
HW1482870
170904-1CD
II
system, please
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