System Startup Errors; Error Messages - Zeiss CLARUS 500 Instructions For Use Manual

9 Troubleshooting

9.2 System Startup Errors

Message / Fault
Component error occurred while
importing exam data.
Database error occurred while
importing exam data.
Error occurred while importing
exam data.
Mapper not found error occurred
while importing exam data.
Network error occurred while
importing exam data.
Path : '{0}' does not contain dcm
files.
Message / Fault
Connectivity exception occurred
while exporting the exam.
Connectivity exception occurred
while exporting the exam.
Export process is stopped due to
Incorrect IOD data.
156 / 192
9.2 System Startup Errors
Message / Fault
Last shutdown was
not executed
correctly, Do not use
the power switch to
shut down the system
or you could interrupt
automatic archiving or
interrupt operating
system updates.

9.3 Error Messages

Import Errors
Cause
System Malfunction
System Malfunction
System Malfunction
System Malfunction
System Malfunction
System Malfunction
Export Errors
Cause
System Malfunction
System Malfunction
System Malfunction
Cause
System was shut
down incorrectly by
turning off power to
the instrument instead
of shutting down the
computer.
If you shut down the
system by turning off
power, the system
could be in the
process of installing
updates. Incomplete
installations can cause
problems with the
operating system and
review software.
Solutions
Call for Service
Call for Service
Call for Service
Call for Service
Call for Service
Call for Service
Solutions
Call for Service
Call for Service
Call for Service
2660021171806 Rev. A 2019-01
Instructions for Use
CLARUS® 500
Resolution
Always shut
u
down the system
using the
computer.