Printer Messages; Close And Lock Doors; 100: Request Not Supported; 103: Printer Problem - Entrust Datacard CR825 User Manual

Printer Messages

The following messages indicate a condition in the printer.

Close and lock doors

A secure door is physically unlocked on the system.
1.
Gently try to open all secure doors on the system.
2.
Close any open door and lock the printer and/or embosser using the key.

100: Request not supported

The printer does not support the personalization being requested for the card. The card will be
canceled.
Change the card data to match the printer's options and settings, or print to a printer that is
configured to support the personalization being requested.
Press the U
SER
Send the card again.

103: Printer problem

The printer had an error. The card will be canceled.
1.
Press the printer P
2.
Press the P

104: Critical problem

The printer had a serious error. The card will be canceled.
1.
Press the printer P
2.
Request service.
The system must remain powered off.
CR825 and CE875 Instant Issuance System User's Guide
button on the printer to clear the message.
button to power off the printer.
OWER
button again to power on the printer.
OWER
button to power off the printer.
OWER
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