Entrust Datacard CR825 Series Printer Manuals

Manuals and User Guides for Entrust Datacard CR825 Series Printer. We have 5 Entrust Datacard CR825 Series Printer manuals available for free PDF download: User Manual, User Reference Manual, Quick Install Manual

Entrust Datacard CR825 Series User Manual

Entrust Datacard CR825 Series User Manual (118 pages)

Instant Issuance System

Brand: Entrust Datacard | Category: Printer | Size: 1 MB

Table of Contents

Table of Contents
11
Chapter 1: Introduction

17
- About this Manual
  
  17
- Intended Audience
  
  17
- Technical Support
  
  17
Chapter 2: About the Printer

19
- About the CR825 and CE875 Systems
  
  19
  - The Front and Right Side of the Printer
    20
    
    Single-Hopper Printer
    20
    
    Multi-Hopper Printer
    21
    
    Multi-Hopper Cartridge
    23
  - The Left Side of the Printer
    24
  - The Back of the Printer
    25
  - Inside the Printer
    26
- Printer Configuration Label
  
  28
- Multi-Hopper Configuration Label
  
  30
- Single Hopper Configuration Label
  
  31
Chapter 3: Using the Printer

33
- Printer Overview
  
  33
  - Equipment
    33
  - Tasks and Users
    34
- Secure Encryption
  
  34
- Use the Front Panel
  
  35
  - Power Button
    35
  - Down Arrow, up Arrow, and Enter Key
    35
  - User Button and Light
    36
  - Ribbon Light
    37
  - Card Light
    37
- Use the LCD Panel Menus
  
  38
  - Retrieve the Printer's Network IP Address
    39
  - Print a Test Card
    42
  - Select a Card Stock
    43
  - Select a Color Mode
    44
- Load and Replace Supplies
  
  45
  - Load Cards
    45
    
    Single-Hopper Printer
    45
    
    Use the Exception Slot
    46
    
    Multi-Hopper Printer
    46
    
    Use the Multi-Hopper Exception Slide
    48
  - Replace the Ink Ribbon
    48
  - Replace the Cleaning Sleeve
    51
  - Replace the Retransfer Film
    53
Chapter 4: Print Cards

57
- Before You Begin
  
  57
- Print Cards from Cardwizard Software
  
  58
Chapter 5: System Maintenance

59
- Maintain the Printer
  
  59
- Clean the Printer
  
  60
  - Clean the Printhead Cam Rollers
    61
  - Clean the Inside of the Printer
    62
    
    Single-Hopper Printer
    62
    
    Multi-Hopper Printer
    63
    
    Start the Cleaning Cycle
    63
- Clean the Printhead
  
  65
- Empty the Printer Reject Tray
  
  67
Chapter 6: Troubleshooting

69
- Locate a Problem Within the Card Production System
  
  70
- Locate a Problem with Basic Printer Functions
  
  71
- Installation Problems
  
  72
- Card Appearance
  
  73
  - Tools for Troubleshooting
    73
  - Something DID Not Print
    73
  - Print Quality Concerns
    74
- Magnetic Stripe Troubleshooting
  
  77
- Embosser Troubleshooting
  
  79
  - Indent Problems
    79
  - Topping Foil Problems
    79
- Advanced Troubleshooting Tools
  
  79
- Printer Card Jams
  
  80
- Repair a Broken Ink Ribbon or Retransfer Film
  
  83
- Messages and Conditions
  
  84
  - Messages on the Printer LCD
    84
    
    Printer Messages
    84
    
    Embosser Messages
    87
  - Messages from Printer Manager
    88
  - Other Messages
    88
- Respond to Messages
  
  88
  - Printer Messages
    89
    
    Close and Lock Doors
    89
    
    100: Request Not Supported
    89
    
    103: Printer Problem
    89
    
    104: Critical Problem
    89
    
    105: Magstripe Data Error
    90
    
    106: Magstripe Data Not Found
    90
    
    107: Magstripe Read Data Error
    90
    
    108: Magstripe Read no Data
    91
    
    111: Card Not Picked
    91
    
    112: Card Hopper Empty
    91
    
    113: Close Cover to Continue
    91
    
    114: Cover Opened During Job
    92
    
    116: Magstripe Not Available
    92
    
    117: Reader Not Available
    92
    
    120: User Paused the Printer
    93
    
    122: Magstripe Format Problem
    93
    
    149: Option Not Installed
    93
    
    150: Print While Unlocked
    93
    
    151: Failed to Lock
    93
    
    152: Insert New Card Side 2 up
    94
    
    153: Insert same Card Side 2 up
    94
    
    166: C2 Supply out or Missing
    94
    
    167: C2 Supply Not Identified
    94
    
    168: C2 Supply Not Supported
    94
    
    170: Insert New Card Side 1 up
    94
    
    171: Insert same Card Side 1 up
    95
    
    172: Insert Cleaning Card
    95
    
    173: Improper Shutdown
    95
    
    175: C2 Supply Error
    95
    
    176: C2 Supply Type Error
    95
    
    222: Firmware Version Mismatch
    96
    
    228: C1 Printhead Error
    96
    
    229: C2 Heat Sensor Error
    96
    
    230: C2 Heater Error
    96
    
    231: C2 Heated Roller Motion Error
    96
    
    232: Retransfer Debow Error
    96
    
    233: Smart Card Contact Fail
    97
    
    234: K1 Transport Card Jam
    97
    
    235: K2 Transport Card Jam
    97
    
    236: Flipper Module Rotate Error
    98
    
    237: C1 Supply out or Missing
    98
    
    238: C1 Supply Not Identified
    98
    
    239: C1 Supply Not Supported
    98
    
    240: C1 Supply Error
    99
    
    241: C1 Supply Type Error
    99
    
    242: RT1 Reject Tray Full
    99
    
    243: Card Lost
    99
    
    245: Configuration Error
    99
    
    275: Multi-Hopper Error
    100
    
    276: Multi-Hopper Card Jam
    100
    
    277: Multi-Hopper Pick Error
    100
  - Embosser Messages
    100
    
    125: Emboss Critical Error
    100
    
    126: Emboss Format Error
    100
    
    127: Emboss Transport Error
    101
    
    128: Embosser Card Jam
    101
    
    129: Embosser Topper Jam
    101
    
    130: Embosser Card Entry Jam
    101
    
    131: Embosser Card Exit Jam
    102
    
    132: Embosser Card Stack Full
    102
    
    133: Embosser Card Reject Full
    102
    
    135: Indent Ribbon Supplies out
    102
    
    136: Indent Ribbon Break
    103
    
    137: Embosser Wheel Error
    103
    
    138: Embosser Indent Error
    103
    
    139: Lost Card, Open Emboss Cover
    103
    
    140: Embosser Not Available
    103
    
    141: Close Emboss Cover
    104
    
    142: Emboss Cover Error
    104
    
    143: Topping Foil Problem
    104
    
    144: Topping Foil out
    104
    
    145: Topping Foil Type Problem
    104
    
    146: Topping Foil Support Err
    104
    
    147: Topping Foil no Tag Found
    105
  - Driver-Only Message
    105
    
    518: Unable to Print
    105
Appendix A: CE875 Instant Issuance System

107
- About the Embosser
  
  107
- Outside the Embosser
  
  108
  - Embosser Top, Front, and Right Side
    108
  - Embosser Back and Left Side
    109
- Inside the Embosser
  
  110
- Embosser Configuration Label
  
  111
- Load Embosser Supplies
  
  112
  - Load the Indent Ribbon Cartridge
    112
  - Load the Topping Foil Cartridge
    114

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